TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,862 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,862 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super fast response and willing to work with my requests! Will be doing business with them again!”

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Posted 5 years ago

“the paint is an exact match to my jeep ......thanks”

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Posted 5 years ago

“So glad i picked "Touch Up Direct" for my paint. They made it so easy, after i got the wrong color on first shipment (my fault), they didnt even charge me for a second color (which was spot on). Thank you sooooo much. Great service.”

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Posted 5 years ago

“Very good product and after sell service!”

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Posted 5 years ago

“I recently purchased your product for my Can Am Maverick with sunburst yellow frame. I have only had it a month but after some rough riding I sand blasted some paint of my rear trailing arms. needless to say with my unit only being a month old, I had to get it corrected. I will admit I was nervous to paint my new unit but had to get the missing paint covered. I used the spray can as you instruct with 3 coats of paint and then 2 coats of clear coat. I am extremely impressed as the color is perfect and the application is easy to follow with great results. Thank you and I will be recommending your product to everyone. Thank you”

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Posted 5 years ago

“Great, Informed & Professional.”

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Posted 5 years ago

“Customer service is great”

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Posted 5 years ago

“Sam couldn't have been more helpful in diagnosing my paint problem and providing solutions.”

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Posted 5 years ago

“They were extremely helpful in allowing me to find the right touch up paint.”

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Posted 5 years ago

“My communication with Touch Up Direct was through email’s. Providing photographs and direct questions in regards to my project provided them the information needed to respond in a very short period of time with detailed easy to understand answers to my questions. I received replies in less than 24 hours with recommended quantities and methods to accomplish my goals. Most importantly, by providing the paint code for my ‘68 Firebird, I was ensured that the paint I was asking for was a direct match to the original body color Cameo Ivory. Excellent customer service, professional, and knowledgeable staff.”

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Posted 5 years ago

“Very good customer service. My hope is the products will be just as good.”

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Posted 5 years ago

“Excellent service by James, and company’s customer service policy is no hassle. TouchUpDirect is clearly customer oriented. Thank you.”

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Posted 5 years ago

“Unbelievable customer service! Gerardo was amazingly helpful. I'm still blown away by the hassle-free experience I had. You don't find that nowadays. THANK YOU, TouchUpDirect! You've gained a long-time customer in me.”

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Posted 5 years ago

“Shipping was quick, customer service replied quickly on a question I asked. Price was about average. Would recommend this company to others.”

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Posted 5 years ago

“Received my correct order today. Your personnel were great. Except the one that sent the in-correct order. I had to pay the postage to return it. I'm pleased, except for this incident.”

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Posted 5 years ago

“Amazing customer service. Color match was perfect. Also fast response on shipment that leaked some paint. Re shipped new order. There customer service is the best”

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Posted 5 years ago

“The customer service department is top notch. They initially shipment did not contain all items ordered. I emailed customer service and they promptly shipped me the missing item.”

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Posted 5 years ago

“Easy to contact and excellent to deal with.”

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Posted 5 years ago

“The paint color was not even close to the color on my vehicle. Now I have a two-toned bumper.”

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Posted 5 years ago

“I stumbled upon td by accident ive been doing body work for sixty years im retired had to get out because of health reasons I started on model cars when I was 8 years old with spray cans I cant believe im painting real cars with td products you also can do it tips ; get one of those grip handles It makes you think you have a spray gun in your hands wear a good mask wear rubber gloves be patient James precopia”

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Posted 5 years ago

TouchUpDirect is rated 4.6 based on 13,862 reviews