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TouchUpDirect Reviews

4.6 Rating 13,871 Reviews
91 %
of reviewers recommend TouchUpDirect
4.6
Based on 13,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read TouchUpDirect Reviews

About TouchUpDirect:

Thank you for shopping with us. TouchUpDirect offers the best touch up paint and the tools you need to do the job right.

We've been in your shoes: hoping we ordered the correct paint, but not quite sure we'll get it. That's why we started TouchUpDirect. Getting a good paint match should be easy.

TouchUpDirect can ensure you're ready for your next paint project. We'll get you the right paint so you can get it just right:

•The paint TouchUpDirect sells matches the factory coatings.

•Our paint is the good stuff: the same formulas as the manufacturers, mixed in the same machines.

•We'll put the correct paint in the best applicator for your repair.

•We stock the painting tools and accessories you need to do the best job possible.

•Ordering online is quick, simple and reliable.

•TouchUpDirect customer service treats you the way we'd want to be treated.

•We know paint, and we know what you want. Because we use factory paint specifications to ensure you get the right match, you'll get the correct paint even when the manufacturer offered dozens – or hundreds – of color options.

TouchUpDirect is a growing American company, adding hundreds of thousands of new customers every year. Our offices and production shops are in Southern California. Our paints are made and mixed in the U.S. Our professional staff has more than 40 years experience in the paint business.

We're here so you can have a good touch up painting experience.

Yours truly,

The TouchUpDirect team

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

TouchUpDirect 1 star review on 15th June 2025
Jim M
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
19
Anonymous
Anonymous  // 01/01/2019
The website is very user friendly, and quick with useful information about the product being sold. Thank You 🙏
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Easy and quick
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Thanks for your help. Excited to get the product.
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Quick and easy.
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The customer service was excellent and I placed my order easily. Thank you
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great service
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Very easy to navigate through the process to get the correct paint. Simple, and convenient.
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Received touchup paint. Have not used yet.
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Easy to use this site to locate the exact color I needed. A large variety of options for my color and good price.
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The one place that has exactly what you need to get your car back to looking like new
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website was clear and easy to use......hopefully the touch up process is too! =)
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Fast response, communicate right away..
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It was very easy to order, it appeared you have my color ready to go. The package arrived today which is in very good time. I’ll try it tomorrow and see how the color matches.
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Colors were available at reasonable prices
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I scheduled my car to be detailed and have a hydrophobic coating applied. The detail shop scheduled a date for 3/8 and said that I should get a vial of touch-up paint so he fix a couple of chips as it would not be possible after the coating. On 3/2 I ordered paint for my car as well as my wife's Jeep which will be done on 3/15. I paid for 2-3 day shipping to ensure it would be here in time. Tonight is 3/10 and it still isn't here. When I ordered it indicated I would get an email with tracking. Well I got a shipment notice on 3/2 with no tracking information. I called on 3/9 to check on it and was told it was shipped but had been mishandled and sent to the wrong state but that was on it's way back. Phone support was not helpful and there was not even an offer to refund expedited shipping charge. There seemed to be no concern over the issue. Had tracking information been provided I would have known it was not going to get here and could have ordered somewhere else. Definitely not satisfied. I have three more vehicles to have detailed but will go to the dealer from now on. Dealer is a few dollars more but they have it when they say they will. Unfortunately for me the Heron White paint for my car is not common and takes the dealer a couple of days to get. I don't often write reviews and only do so when the product and/or the service is terrible. I can't speak to the product as I still don't have. Service is terrible and service is the thing that you have to be good at.
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Slow shipping
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I called 2819466428 and my paint got to me so fast Great people, great product. I missed a promo discount on my original order but they retroactively applied the discount. Much appreciated. Five stars.
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I have a 2014 Dodge Challenger R/T shaker edition #1956 of 2000. I went to O'reillys, Auto Zone and Advanced auto parts looking for the touch up paint for my car. I was told it's discontinued and i can't get it. My advice is don't bother wasting you gas and getting disappointed trying to find the paint color you need when you can drive home and get it very quickly from TouchUpDirect. I will never buy paint from a retail parts store again.
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Very simple and easy process for ordering touch up paint
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Ordering was easy !!!! Thanks
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TouchUpDirect is rated 4.6 based on 13,871 reviews