TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,862 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,862 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent match and fast shipping”

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Posted 4 years ago

“The product is good but, I didn’t receive any shipping information Otherwise I am satisfied with the product”

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Posted 4 years ago

“Great service, quick delivery. The paint is exactly right! Thank you!”

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(Jeep) - Posted 4 years ago

“East to find the color I was looking for and wed site was easy to navigate. Checkout was simple. Good job”

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Posted 4 years ago

“Great web site Great products reasonably priced”

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Posted 4 years ago

“Good stuff”

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Posted 4 years ago

“Quick responses, fast shipping and excellent customer service ! I will definitely recommend touchup direct to my friends and family . Cheers!”

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Posted 4 years ago

“Went as it should no problems.”

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Posted 4 years ago

“Have many cars and you help keep them perfect !”

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Posted 4 years ago

“So far so good. My order was achnowledged and processed quickly. Communication has been excellent and I am eager to take delivery soon.”

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Posted 4 years ago

“It was easy. I put in the year, make & model and the system came up with the paint. I liked I could charge through my Amazon account, also.”

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Posted 4 years ago

“The lost item was replaced without hesitation. The response was prompt and action was taken. Outstanding customer service.”

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Posted 4 years ago

“Paint was a perfect match”

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(Jeep) - Posted 4 years ago

“Quick and friendly response time. Willingness to attempt to solve the problem. Open to feedback without making excuses. Hopefully the item will come quickly and the new applicator will work. 👍🏼”

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Posted 4 years ago

“Had multiple choices depending on your need.”

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Posted 4 years ago

“Quick response to a problem with a product”

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Posted 4 years ago

“Very good customer service but some problem with delivery. The color do not perfect fit .I bought for my Subaru and color is darker then original.”

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Posted 4 years ago

“I ordered my first touchup paint for a bumper tow cover that got lost in an accident. I was very impressed with the quality of both the paint, and the pattern that it sprayed. The clear is also quite good and produces a very nice even pattern. When both the paint and the clear are drying, there is little to no orange peel to the paint, very impressive for a spray paint application. I am now ordering some additional touch up paint for another car based on my very positive experience with the first, along with a small touch up applicator with a brush and pen”

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Posted 4 years ago

“So far Touch Up Direct has been great. What I like is how responsive they have been since I ordered the kit. I have not received my order yet, so I can’t comment on their complete service. But, they have stayed in touch with me regularly since my order. I do appreciate that a lot. I am looking forward to receiving my kit since I have a lot off scratches on one side of my car where people’s car doors have hit my car while it was sitting in a parking lot. I don’t want rust to start on my car. Yesterday, I decided to do something about it before the rain and snow start in this fall.”

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Posted 4 years ago

“Great buying and shipping experience.”

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Posted 4 years ago

TouchUpDirect is rated 4.6 based on 13,862 reviews