toxicfox.co.uk Reviews

Name: toxicfox.co.uk
Address: Upper Ground Floor, Broadstone Mill, Stockport
Rating: 3.73

3.7 Rating 1,190 Reviews

68 %

of reviewers recommend toxicfox.co.uk

Company Reviews

Questions

Metrics

3.7

Based on 1,190 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 38%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0843 123 1234

Email:

info@toxicfox.co.uk

Location:

Upper Ground Floor, Broadstone Mill
Stockport
SK5 7DL

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toxicfox.co.uk 1 star review on 25th November 2023

Ms. Justine Poland-Angunoby

toxicfox.co.uk 4 star review on 7th August 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick ordering and great service”

Helpful Report

Posted 8 years ago

“Bought as a gift for my sisters 40th Birthday, after a recommendation from a friend. The ordering process was simple and the product arrived before the estimated date. My sister was absolutely delighted with her gift and I thought the product was of a really high quality. Thank you.”

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Posted 8 years ago

“I love my bags have 4 all different have started to buy for family as birthday presents ????????????”

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Posted 8 years ago

“Excellent product. Good customer service. Will use toxic fox again”

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Posted 8 years ago

“Easy to use website, beautiful gifts and items for sale!! Brilliant offers!! Super service and speedy delivery! Definitely use again and recommend.”

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Posted 8 years ago

“My daughters absolutely loved their jute bags. I have just sent one out to Autralia for my neice's birthday too. Great quality bags with fab finish.”

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Posted 8 years ago

“Very good service and quick delivery”

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Posted 8 years ago

“Great selection of items to choose from whilst still keeping the quality of products high.”

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Posted 8 years ago

“Bought my secret Santa gift here. Arrived in good condition and within the time needed. Can't fault the product or the price. Great service.”

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Posted 8 years ago

“Item as described, just the perfect gift for two wonderful fashion concious girls. Delivery very prompt. Will have no hesitation in using again.”

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Posted 8 years ago

“I really like toxic fox They post quick and I get excited when I order!”

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Posted 8 years ago

“I previously ordered 2 Clairabella Bags and was delighted with them - one for me and one for a friend. Thy have lasted well and I have also just ordered my third which I am awaiting delivery on. I also ordered a make up bag and have just received it and to say I am disappointed is an understatement - £15 and the quality is terrible. The make up bag itself is tiny and I doubt I will fit much in it. It is made from very cheap, thin material and is not very sturdy at all. I would not buy this product again.”

Helpful Report

Posted 9 years ago

“Ordered a personalised phone case for Christmas on 9th December and was told it would be here no later than 21st. Waited until the 22nd before emailing incase it was a day late I've had 1 reply in 7 days and no information. Just they are 'looking into this'. Absolute joke. This present was meant for a friend coming down from another country who now didn't have a present from me on Christmas and has gone home now.”

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Posted 9 years ago

“Had quiet a few things from them and the stuff is beautiful had loads of complaints on the bag I got”

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Posted 9 years ago

“**DO NOT BUY** Recently purchased a Clairabella diary, tried to track order via the link sent on email, each Time I would log on to the track item link I was given the same message , that my order has gone through and was been processed. I then recieved the item, which quite frankly could have gotten better quailty from the pound shop, for th amount of money they charge from the item I expected better quality. I used this company with the understanding the company was good, reliable and good quality, how wrong somebody can be. To top this awful experience with this company, I wrote a email to the company, to which, 3 days later I am still waiting to be acknowledged. Horrendous company wouldn't waste time or money!!!!”

Helpful Report

Posted 9 years ago

“I purchased the suitcase recently for my daughter's Christmas and although I personally find the product massively over-priced, on first appearance it does appear to be quite a solid and well constructed suitcase. It looks very professional and I am sure my daughter will love it tremendously. I do have one massive gripe though and it relates to the shrink wrapped plastic on the back of the suitcase. Two things: one - there is no indication anywhere that this thin plastic layer comes off as I thought it was scratched at first and it was only following a call to Toxic that they said that plastic needs to be peeled off. (A sticker on the back of all future products may offer some help in this manner). Two - removing the plastic shrink wrap from the suitcase was a nightmare and did not easily come off (as told by Toxic customer services agent) and involved me spending about 1 hr picking away at all the plastic to get it off. This is a major packaging design flaw in my opinion which I think will infuriate a lot of new customers on receiving the product. But overall a good product - just need the packaging issue revised. Paul.”

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Posted 9 years ago

“Fab service & quick delivery, really happy with the quality & price of everything I bought!”

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Posted 9 years ago

“Beautiful bag and make up bag, my daughter is delighted!!!”

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Posted 9 years ago

“Great customer service. User friendly website and good delivery times.”

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Posted 9 years ago

“My package came much quicker than I expected, a good two weeks quicker than the webpage had estimated, which is brilliant. It was packaged well and Arrived safe and protected. My item itself was exactly as I had requested, I was over the moon. Very happy with the service.”

Helpful Report

Posted 9 years ago

toxicfox.co.uk is rated 3.7 based on 1,190 reviews