Trade Taps Reviews

Name: Trade Taps
Address: 11L-11M Milton Park, Abingdon
Rating: 4.63

4.6 Rating 1,911 Reviews

91 %

of reviewers recommend Trade Taps

Company Reviews

Questions

Metrics

4.6

Based on 1,911 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01235 608 845

Email:

customer.services@tradetaps.com

Location:

11L-11M Milton Park
Abingdon
OX14 4RS

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and efficient service”

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Posted 5 years ago

“First time customer. Service was professional and efficient. Goods were delivered on time and in excellent condition. Would definitely use again.”

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Posted 5 years ago

“Good price, goods as advertised”

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Posted 5 years ago

“Fist time user of Trade Taps. Never fill in these kind of customer feedback serveys but felt my experience was worthy of a mention. Ordered replacement ideal standard original toilet seat set lunchtime over the internet and to my astonishment I received it the very next morning. The driver called me to give an update of ETA and he arrived bang on time. We live in Devon so not such a convenient location for a quick delivery so was not expecting the delivery to be as fast. Quite amazing service! We have just completed the purchase on a plot of land in Exmouth, currently with planning for a reserved matter application. So will definitely consider using Trade Taps as a supplers for this project. Regards Moke”

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Posted 5 years ago

“Prompt service”

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Posted 5 years ago

“Great service over the phone, staggeringly quick delivery and unbeatable price.”

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Posted 5 years ago

Author didn't leave any comments.

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Posted 5 years ago

“good product good delivery”

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Posted 5 years ago

“Great product at a very good price. Ordering was easy and delivery fast, thank you.”

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Posted 5 years ago

“Had the items I required at a very good price”

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Posted 5 years ago

“Great price for a beautiful tap!”

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Posted 5 years ago

“Ordering was very easy. Had to contact Trade Taps, the young lady i spoke to was very polite, friendly & thoroughly efficient. Great service & Fast delivery. I would recommend to everyone.”

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Posted 5 years ago

“I ordered on Monday am, website says fast delivery, Paid nearly £8 for postage, it's supposed to be for the trade . It's now Thursday pm and no taps. I don't consider that fast or useful to the trade!”

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Posted 5 years ago

Hello Alan Thank you for your review, I'm sorry you felt this way, from looking at your order i can see that we did send you an email advising that there would be a slightly longer lead time on this item as we had to source the item directly from the manufacturer, i can also see unfortunately you were unable to wait for this item, so a full refund was issued. Best Wishes Trade Taps

Posted 5 years ago

“Good price. Very efficient delivery. Good email correspondence so I knew what was happening. And when I asked for a phone call to notify of delivery, I received it 45 mins beforehand.”

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Posted 5 years ago

“Very Quick and efficient service, would recommend”

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Posted 5 years ago

“First time customer. Avoid this company, terrible service. May be cheaper than most, but you get what you pay for. Cheapest is not always the best. My advice, spend the few extra pounds with a different company that will value your custom. On the 30th April I placed an order via the web site for shower taps. The following day I phoned the customer services to check when I would receive delivery. I was told these were in stock and would be with me the following day, Great news, impressive so far. I went ahead and booked a plumber to come and fit the taps. Later that day I received an e-mail saying the taps were out of stock, Really disappointed, phoned Customer service to get a refund and was told this will take up to 5 days. I was not happy, and expressed my feelings to Xavier in customer services. No apology, just a condesending tone and then hung up on me. Well done Trade Taps, great way to win new customers. Suggest you look at your internal stock inventory system. You really don't want to be telling customer items are in stock, taking their money and then telling them is out of stock. I will certainly not be coming back and will be telling all my friends and family to steer clear of Trade Taps.”

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Posted 5 years ago

“Right product in stock. Great service and quick delivery thanks. Will use again for sure.”

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Posted 5 years ago

“You have send the wrong basin. The order was for Armitage Shanks Marlow 21 under basin I received an Orbit 21 I have spoken to Amy who assured me she would sort it out & I have nothing back from your company. I need to return the Orbit and receive my money back. We are living with no basin while waiting for your company to bother to contact me. I am not impressed!”

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Posted 5 years ago

“Great customer service, efficient delivery upon placement of order.”

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Posted 5 years ago

“Quick service quality product good price 10/10 happy customer .”

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Posted 5 years ago

Trade Taps is rated 4.6 based on 1,911 reviews