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Transform Reviews

3.8 Rating 783 Reviews
69 %
of reviewers recommend Transform
3.8
Based on 783 reviews
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Over A Week
Read Transform Reviews

About Transform:

At Transform we've been helping patients
for almost 40 years. A combination of
expert surgeons, dedicated cosmetic
surgery hospitals, comprehensive
aftercare and caring committed
staff sets us apart from other providers.

Visit Website

Phone:

0800 655 6406

Email:

Marketing.Team@transform.co.uk

Location:

192 Altrincham Road,
Manchester,
M22 4RZ

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Anonymous
Anonymous  // 01/01/2019
Had previously went to Transform for Botox which I was pleased with. However on my last visit I felt totally miss sold to. I was charged almost £1,400 for 3 syringes of filler and two areas of Botox. The consultant conveniently didn't tell me an offer that was going for £999 which would have given me my fillers ,3 areas of Botox and a course of 3 peels! I also mentioned a course of 3 IPL I had a while back which after 2 there was no improvement to which no one contacted me back. The consultant told me that if I'd had the last one it would have cleared them all (even the nurse said that didn't make sense!!). When I expressed my doubt my daughter who was with me said she rolled her eyes. Needless to say I feel totally ripped off, missold to but even more upsetting is the fact that they care more about making money than what is best for their patients. To add insult to injury no one has still not contacted me regarding my complaint which was a month ago!!!!!!!
Helpful Report
(Botox) - Posted 9 years ago
Hi there - very sorry to hear about your experience. Can you please let us know what clinic you attended and we'll follow up with your patient co-ordinator. You should have been informed of the current offer prior to treatment taking place, I'm very sorry that this wasn't communicated with you. Thanks and hope to hear from you soon
Posted 9 years ago
Transform all day long so friendly and helpful always there at the end of the phone.
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(Breast Surgery) - Posted 9 years ago
I like their nice attitude and good advice. They will correct me if I don't need a serval things but suggest me to use something better. I m very impressed.
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(Derma Roller) - Posted 9 years ago
Very friendly, helpful people who gave me the confidence to go ahead with my procedure. Everyone at Reading have been amazing! Very positive and always interested in every step of my journey. Eileen, the nurse, has been a rock! She explains everything she is doing very thoroughly along with encouraging words which make me feel happy and confident that all is well. Lizzie has been amazing, reassuring and encouraging. Always smiling and happy and gives her time to talk whenever I visit the clinic. Natalie, the receptionist is a star, she is always interested in how I am and gives very positive comments on my outcome. The whole atmosphere at Reading is perfect! Riverside nurses and staff are so welcoming, helpful and reassuring. They too are very friendly, caring and looked after me way beyond my expectations! Thank you all so so much, I will highly recommend Transform to anyone thinking of surgery :) Can I just ask that my name not be shown if this is used for promoting transform Thanks x
Helpful Report
(Abdominal Surgery) - Posted 9 years ago
All my appointments before I had surgery were great, full of info, felt I could take my time and all questions were answered, I sent a few emails full of q's and my care coordinater emailed and phoned to answer them all. The nurse I had my pre op ap with was friendly. The surgery and hospital and staff were amazing, no faults at all. Aftercare is good but the nurse I saw was not very friendly but this wouldn't put me off using transform again. I'd give them 9 and half out if 10 as there are a few tiny things they could change but overall the whole experience was brilliant.
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(Breast Surgery) - Posted 9 years ago
Couldn't have asked for better care, I felt very welcomed and looked after so well!! Would recommend to anyone wanting cosmetic surgery!
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(Breast Surgery) - Posted 9 years ago
Always very helpful, friendly and professional, I wouldn't go anywhere else for my treatments
Helpful Report
(Botox) - Posted 9 years ago
sales rep tells you a pack of lies and stupidly because i took what she said as true and didnt read all the terms booklet they have take my money and ive not had the surgery amd the wont refund my money £480!! i would not recomend listening to the reps they talk crap!
Helpful Report
(Breast Surgery) - Posted 9 years ago
Hi there - we do have a cancellation policy and if you cancel close to your operation date, there is a cost implication. This is due to the surgeon and theatre time that was allocated to your op which we can't fill at such short notice. It's important that all patients thoroughly read the Patient Guide that is provided. Thanks
Posted 9 years ago
My procedure was dealt with quickly, efficiently and to the highest standard. Staff were welcoming and reassuring. Each stage of my treatment was explained fully and I had total confidence in the surgeon and his team.
Helpful Report
(Breast Surgery) - Posted 9 years ago
I have had two procedures done at Transform and cannot fault the care I have received. Staff are excellent and I cannot praise surgeon Ms Hadden enough. I am already planning my next procedure!
Helpful Report
(Facial Surgery) - Posted 9 years ago
Brilliant very proffesional felt safe and at ease
Helpful Report
(Breast Surgery) - Posted 9 years ago
Expected more from a private company especially regarding patient care. Its a very good yet slightly miss leading sales pitch quite obviously very much sales/commission driven.
Helpful Report
(Breast Surgery) - Posted 9 years ago
Hi there - we pride ourselves on our patient care and are keen to know more about your experience. If you would like us to follow up on your experience, please get in touch. Thanks
Posted 9 years ago
I feel very let down by transform I was messed around a lot had very little communication from them they messed up with my medical and I lost money during the process . I had my surgery the surgeon and the hospital were great very nice and friendly and looked after me well. I have had no communication from them since I feel this is very poor service especially after the amount of money I have spent and would not recommend transform to anyone.
Helpful Report
(Breast Surgery) - Posted 9 years ago
Hi there - very sorry to hear about your experience at Transform. Can you let us know what clinic you attended and we will follow up with them. Aftercare is very important and we'e keen for you to speak and see someone as soon as possible. Thanks
Posted 9 years ago
Very professional, from my consultation I felt more knowledgeable about the procedure I wanted to have done. I didn't feel pressured at all.
Helpful Report
(Microdermabrasion) - Posted 9 years ago
I only have good things to say. Claire Bloomfield is wonderful and I would never trust anyone else. She is so easy to discuss things with and totally understands your requirements.
Helpful Report
(Botox) - Posted 9 years ago
Terrible service the surgeon ripped up my application in front of my daughter and I, was remarkably rude my money's going elsewhere. Awful experience
Helpful Report
(Breast Surgery) - Posted 9 years ago
Hi there - very sorry to hear about your recent surgeon consult, it's unacceptable for a surgeon to be ride to any patient. Please can you let us know what clinic you attended and we will follow up as a matter of urgency. Please accept our apologies. Thanks
Posted 9 years ago
Angharad was lovely, its a pleasure to meet someone so friendly and personable. I've got 6 appointments left but I'm at ease every time I visit.
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(Laser) - Posted 9 years ago
Good at talking your money
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(Botox) - Posted 9 years ago
Hi there - we'd like to know more about your recent experience with Transform. Please, when you get the time, can you email pr@transform-medical.co.uk with further details. Thanks and hope to hear from you soon
Posted 9 years ago
London Cavendish Street clinic was friendly and efficient, and Riverside Hospital was 10/10. Staff, facilities, speed and efficiency were all unparalleled.
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(Facial Surgery) - Posted 9 years ago
I had Botox which showed a good result - the consultant was pleasant and informative. The price was more than I'd paid before so I expected the results to be better than previous - the issue I have is that the effects of the Botox appear not to have lasted very long. It's only 7 weeks and I have almost full movement again - I was told it would last 3 months - it didn't even last 2!!!! Shame as I was happy with the initial results - won't be going back - I'll seek an alternative option.
Helpful Report
(Botox) - Posted 9 years ago
Hi there - Botox treatments usually last between 3-4 months depending on the patient. Sorry to hear your treatment didn't last as long. We do offer 'top up' treatments if the patient comes back within a certain time frame. We would like you to come back in for a review, please let me know what clinic you attended and we'll arrange for someone to call you back. Thanks
Posted 9 years ago
Transform is rated 3.8 based on 783 reviews