“They provide a selection of carriers with varying prices and if things go wrong (as they did in a recent case of mine) they are a human interface between you and the automatic and anonymous carrier's website. It is wonderful to be able to talk to someone who understands the problem and is eager to help in sorting it. I recommend them unreservedly.”
“We think everything is brilliant with this site - also the help we get is superb. I have no bad comments at all about the service either. Chat line is always helpful and prompt. While we are in business we will always use you. We are a small company and don't have hundreds of collections everyday. But you still care about us!!! Thanks”
“Transglobal are certainly one of our 'go to' comparison sites for our courier work. Their site is uncomplicated and filled with advice on how to send to a chosen country in this ever changing world of logistics. The prices they negotiate with the couriers helps fill many gaps that our account courier can't. Very professional. Our thanks to them.
Stephen, Fanfare”
“Collected first pallet fine but on wanting it to be returned to Manchester, packed exactly the same way, was picked up then returned for packing, we repacked it again. It was collected again and the returned 2 days later again saying packing was not good.
On speaking to Transglobal it would appear they have no control over collection/deliveries as they out source. I cancelled transport and got it done by Palletways without any fuss.”
“On 15th October I sent a package to Austria with DPD via Transglobal. As of 25th November, it's been to Austria twice and returned to the UK twice and is now sitting in a DPD warehouse because of "IT issues". Transglobal have tried to sort this but can get no sense out of DPD. They have shown willingness but don't seem to have any power over DPD so solve this mess. I wish they had more clout to throw at these nasty little courier companies who just don't deliver in every sense of the word. As a direct result of the DPD incompetence I have now lost my customers in Austria, not Transglobal's fault but at the end of the day, my contract is with them and they are ultimately liable.”
“A friend highly recommended Transglobal, hence I decided to give them a try. I have now used them many times and the service has been exceptional and the rates have been very competitive. I had to urgently change a pickup time, hence I phoned the company and the pickup was rebooked, while I was on the line.”
“The customer service was excellent and the general service was top of the range. I would definately recomend it to my friends and other people.
Cheers”
“For the first time in years of parcel nightmares with other companies including Royal Mail - my parcels were picked up and delivered without a hiccup and on time - well done and thank you”
“After using another courier to get a parcel to Australia - with terrible results - I opted for Transglobal and was very impressed with the clearer documentation and online system. So too my sister at the receiving end when TG efficiently accommodate a late rearrangement of the delivery time.”
“out of the many parcel websites I have used over the years I like Transglobal the best. They alway have really good if not the best prices but the best thing is when I have had a question or needed help I have actually had contact with a human immediately no bots or support tickets or queues to point me to an irrelevant answer, an actual honest to god real human (well I think they are human if not I commend transgloabls bot) who also answered my questions. I recommend!”
