“
Bad Customer service: We sent our parcels with them and they delivered them opened with some books missing and they claimed that it is the customs: customs have X-Ray machines and when they suspect something they open it and seal it back, but our parcels were open with a cutter and books stolen.
”
- BAKIR TUBAINAH
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Refusal to offer the general managers/owners/directors email address - (fyi the Directors home address is listed on Companies House, just pop him a letter in the post)
Be warned! Transglobal are all fine and dandy when they take your money, but when they fail to provide the service you pay them for and they lose your insured property, they will ensure you are left out of pocket because of their failure.
”
- Michael
“
Whenever there’s a problem (which is often) this company has got to have some of the worst customer service reps I’ve ever come across. They literally don’t care and they make it clear they’re not going to go out of their way to help you. Shockingly rude - I’d give them a zero stars if that was an option.
”
- Anon
