Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,758 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,758 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 14th November 2024

Xanthi Guedes

Travelodge UK 5 star review on 15th August 2023

Bristowe Bristowe

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne Taff;Taff

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great safe clean place to stay. Prices are great to”

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Posted 1 year ago

“Easy to book - straightforward”

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Posted 1 year ago

“Travelodges always good value.”

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Posted 1 year ago

“I have always found Travelodge very good and excellent value for money. Booking online is easy, precise, and works on first attempt Unlike my experience with your major competitor. From now, Travelodge will be my first option. Ken Bristowe”

Helpful Report

Posted 1 year ago

“Easy to book online pently of options great rates leaves more to spend on vacation”

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Posted 1 year ago

“The booking experience was excellent and very easy to navigate. The system allows you to go back and adjust your booking before the payment, which was very good.”

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Posted 1 year ago

“Booking was easy as usual, however the app and website are not working, so when I went back to modify the booking was not recognised by either.”

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Posted 1 year ago

“Process wad easy ,can't understand the vast difference in price from Saturday to Sunday?”

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Posted 1 year ago

“so easy to use and to scroll through”

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Posted 1 year ago

“The booking was transparent and very easy.”

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Posted 1 year ago

“Travelodge, Liverpool John Lennon, was a very comfortable place to stay. the staff were helpful and friendly, especially Tony.”

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Posted 1 year ago

“Great location”

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Posted 1 year ago

“Easy to use as always.”

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Posted 1 year ago

“Perfect stay only room even with fan uncomfortably hot”

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Posted 1 year ago

“Booking was simplicity itself, and rates, as usual, competitively priced. My only quibble is the apparent lack of catering for those who are Coeliacs (need avoid any gluten in food, drinks etc).”

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Posted 1 year ago

“Site very easy to use, great you can put details of 2nd room booked, so confirmation goes to them direct.”

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Posted 1 year ago

“We had a sea view family room for our stay on Saturday. The room and beds were lovely. Yea and coffee in the room and if you needed more they had supplies out in reception. Our check in was great, staff were absolutely lovely. Well done on all counts”

Helpful Report

Posted 1 year ago

“Hi I am sorry to say that I will never return here again .The room waiting for a change due to overpowering smell of chemicals Making me gip almost passing out. Waited ages still waiting to be served evening meal once person cooking in the kitchen and one staff member booking in rooms and serving food and drinks. For what I paid terrible is not the word . I will never return to South Shore travel lodge in Blackpool”

Helpful Report

Posted 1 year ago

“We stayed for 2 nights in the Travelodge based in Ancoates, Manchester. The cleanliness of the room was very disappointing. The bedding was absolutely fine but the carpet looked like it had never seen a hoover, it was covered in hairs! The bathroom floor looked like it needed a good scrub, there was what looked like faeces smeared above the toilet roll along with dried vomit or faeces on the back of the door and tiles. When you are paying over £100 for one night you expect it to be spotless, I would be a bit hard pushed to stay here again.”

Helpful Report

Posted 1 year ago

“Always easy to book.”

Helpful Report

Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,758 reviews