Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,758 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,758 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to book”

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Posted 1 year ago

“Clean spacious room, friendly receptionist, good food available next door, good price. Would definitely recommend, except for website booking system which charged me £13 to alter my booking through a computer algorithm due to my having made one erroneous keystroke.”

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Posted 1 year ago

“We have booked an extra night and would of liked to inform the Travelodge, London City however as there is no email address we were not able to as I do not want to call as it is Premium Rate. London City has 2 postcodes one on one booking and a different one on the second booking which caused some confusion.”

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Posted 1 year ago

“Booking was really easy 😌”

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Posted 1 year ago

“Easy to book, and the flexible option is much less than premier inn.”

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Posted 1 year ago

“Always easy to book good value rooms .”

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Posted 1 year ago

“Comfortabel neat and friendly”

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Posted 1 year ago

“Clean, comfortable, convenient and excellent value.”

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Posted 1 year ago

“It was hard booking on a phone.The response time was slow and not always correct.On one occasion I had two rooms in my basket!!!”

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Posted 1 year ago

“Booking very straightforward.”

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Posted 1 year ago

“Easy to book on line and good value options.”

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Posted 1 year ago

“Good clean, very competitive priced hotel”

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Posted 1 year ago

“Easy to book and clear on cost and site facilities”

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Posted 1 year ago

“So easy and quick”

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Posted 1 year ago

“Fire alarm went off for about 10minutes”

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Posted 1 year ago

“I stayed in the travel lodge Dudley branch, very friendly staff, a clean environment everything was GOOD.”

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Posted 1 year ago

“Warrington Gemini Travelodge good stay.”

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Posted 1 year ago

“So easy to book unlike other places!”

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Posted 1 year ago

“Very disappointed to find blood on the pillow, which was not mine!! Extremely unhygienic and not what I was expecting. I didn't notice this when I arrived but due to a tight timeline in the morning, I didn't have time to report it!!”

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Posted 1 year ago

“On a late Sunday evening we pulled into Woolley, a muddle of a service station off the M1. A warm welcome, good size room and bed, everything worked and the shower held its temperature. a good night's sleep , watched the tell and off back home refreshed. Super value too, thanks to all concerned.”

Helpful Report

Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,758 reviews