Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,758 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,758 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to book.”

Helpful Report

Posted 1 year ago

“Clean and tidy accommodation, courteous staff”

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Posted 1 year ago

“Very good, clean and tidy with pleasant staff in a good location. Minor snag with parking getting the discount when they don’t answer the phone. Apparently on a break!”

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Posted 1 year ago

“Room clean and comfortable and perfect for an overnight stay. Only frustration was that there were r plastic cups in the room for water. Seems trivial but I have never stayed anywhere where there is not some sort of beaker in the bathroom.”

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Posted 1 year ago

“The App is so bad that after 4 attempts to book we had to use the website. Even then the payment procedure failed twice”

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Posted 1 year ago

“Overall excellent, the staff are outstanding I will single out "chee" who was on the night shift, friendly and helpful a fantastic staff member. She is the sort of person who I used to employ when I was in catering management. About the only downside which is the reason for a four star score, the mirror in our bathroom was slightly fogged and the flush button's were very stiff. But the standards of cleanliness were beyond reproach. The atmosphere was good,the breakfast was excellent and the chicken tikka flavourful. If I am back in Stoke hospital again I will definitely be back in the travel lodge.”

Helpful Report

Posted 1 year ago

“not great - beds weren't made on arrival. not enough towels, only 2 mains sockets, no hair dryer or fridge TV was small and limited on channels Room light controls not as good as hub rooms. no car park but one down by ferry charges £5 per 24 hours. paid far too much for what we got on the plus side their is a Weatherspoons underneath for breakfast / dining.”

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Posted 1 year ago

“Excellent price”

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Posted 1 year ago

“This hotel is within easy walking distance of Fulham Broadway tube station, and on a main street with many shops and cafes, so it's quite a convenient location. The room was comfortable, clean and quiet. (It was at the back of the building, which helped with quietness). The room temperature was OK and the bed was comfortable enough, so we slept well. There was a kettle with coffee and tea, etc. The reception area is rather minimal, but the staff we interacted with there were friendly and helpful. For a short stay near Fulham, this is a very reasonable option.”

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Posted 1 year ago

“Extremely poor , through no fault of my own due to my trip being cancelled It has cost me £62.99 to go nowhere. That's very unfair and poor”

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Posted 1 year ago

“Very straightforward and easy to follow.”

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Posted 1 year ago

“Easy to book a room great deals”

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Posted 1 year ago

“Simple and easy”

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Posted 1 year ago

“Stratford Travelodge was the perfect place for us to stay for easy access to the London Stadium, and the station. A very competitive rate, a comfortable room in a clean hotel environment. Excellent breakfast for around £10 per person. To top it all, the staff were all friendly and professional.”

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Posted 1 year ago

“The receptionist was really lovely and welcoming. Kids loved her.”

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Posted 1 year ago

“We needed parking at the hotel, when we tried to book it there was various issues with connections to the parking app, this resulted in almost 90 minutes of our visit wasted trying to ensure we had no issues when leaving the car park. The staff in the hotel advised us it was nothing to do with them and we'd have to sort it ourselves. This was made worse with them not only not helping but they found our frustration something to laugh about. In the morning we decided to have breakfast, when we tried to pay for it we handed over 20 pounds and were simply told there wasn't any change available as the night shift hadn't left any. A bit of a con as the night shift told us the same thing the previous evening at the bar. Seems a good scam if people are gullible enough to accept paying over the amount requested because the hotel doesn't have any change. Definitely wouldn't use Kendal again.”

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Posted 1 year ago

“Not that good It's hardly intuitive but is confusing in parts”

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Posted 1 year ago

“We have used travelodge in Blackpool a few times and we find that there is nothing that can mach the difference with well done rooms and value for money thank you”

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Posted 1 year ago

“A quick and easy site, straightforward with no hidden extras.”

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Posted 1 year ago

“Simple to book and decent price. Only thing was I couldn't find anything about storage.”

Helpful Report

Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,758 reviews