Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,758 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,758 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Basic. Really basic.”

Helpful Report

Posted 1 year ago

“The service is excellent…but you can reduce the noise of chairs moving when guests move the. To sitcor get up…towrls in room are a bit too heavy and not practical, but on the ehole, good service.”

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Posted 1 year ago

“It was easy to book”

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Posted 1 year ago

“Good value spoke to a person at your Barrow travel lodge who was very helpful”

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Posted 1 year ago

“The staff were extremely friendly and helpful. Very well trained. The room was spotless and clean. Thank you”

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Posted 1 year ago

“excellent always”

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Posted 1 year ago

“I did not make this booking”

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Posted 1 year ago

“I find Travelodge to be a totally reliable brand that's usually good value. It's great for business trips and also perfectly fine for a couple's weekend away if we don't need to spend too much time in our room. For business trips, the website makes it easy to search the location and cost of Travelodge hotels in the area I need to visit and the booking process is straightforward. The cancellation option is particularly helpful in my professional role, because meetings are sometimes cancelled at short notice. For work, there's nearly always a Travelodge within a few miles of where I need to be. As a solo female traveller, I can ask for a room in a good spot within the hotel, and the rooms are kitted out with a desk, so I can work, plus a kettle and supplies to keep caffeine levels up. However, the plastic bucket chairs aren't the comfiest! The staff are always helpful and seem happy to sort out any problems, for example, a kettle that won't stop boiling, a shower curtain that leaks water or a wall heater that's on strike.”

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Posted 1 year ago

“Had no problems with booking a room when I needed it. Thanks. Will use Travelodge again in the future.”

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Posted 1 year ago

“A bit difficult to find the site in the first place as it doesn't come top of the list.”

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Posted 1 year ago

“Easy website to use and book our stay”

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Posted 1 year ago

“The booking experience was easy enough.”

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Posted 1 year ago

“Great locations and great prices. Keep up the good work”

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Posted 1 year ago

“Webpage quite easy to use. Looking forward to our stay”

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Posted 1 year ago

“Reception staff and house staff are mega friend and supportive”

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Posted 1 year ago

“Easy to book and for convenient location”

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Posted 1 year ago

“Online booking was smooth.”

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Posted 1 year ago

“Website very easy to use.”

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Posted 1 year ago

“Stayed at many travelodges and they never let me down booking is simple and straight forward .”

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Posted 1 year ago

“Very easy to book, looking forward to staying there.”

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Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,758 reviews