Traveloka Reviews

Name: Traveloka
Rating: 3.67

3.7 Rating 394 Reviews

65 %

of reviewers recommend Traveloka

Company Reviews

Questions

Metrics

3.7

Based on 394 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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Traveloka 1 star review on 1st October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful application and really worth downloading, not slow and very fast, cool!”

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Posted 2 weeks ago

“the customer support is responsive and helpful, which is crucial when dealing with travel plans. The app often has great deals and promotions, making it budget-friendly for many travelers.”

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Posted 2 weeks ago

“Traveloka makes it easier for me when I want to travel long distances by plane, as the prices offered are the best.”

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Posted 2 weeks ago

“I really enjoyed my experience with Traveloka because it has helped me find a lot of interesting tourist attractions in Indonesia.”

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Posted 2 weeks ago

“Traveloka verry good”

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Posted 2 weeks ago

“Traveloka delights users with its intuitive interface, comprehensive services, competitive prices, and secure payment options. The app’s robust customer support and personalized recommendations enhance the travel booking experience, making it convenient and stress-free.”

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Posted 2 weeks ago

“I used to use Traveloka to book plane tickets. Traveloka always provided the best offers, various price choices, and discounts. It was very easy and fast to use, it didn't take long to get the best price.”

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Posted 2 weeks ago

“With a fairly cheap price, I feel the service here is very good and friendly”

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Posted 2 weeks ago

“traveloka is an application that is very helpful in flying whenever we want, this application really guarantees customer satisfaction.”

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Posted 2 weeks ago

“Traveloka's promotions and discounts also helped me save a lot on my trip. Customer service was responsive and helpful, assisting me with all my questions promptly. Highly recommended for anyone looking for a reliable and convenient travel booking app.”

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Posted 2 weeks ago

“i use this app very well, it's easy to find hotels and lodging easily. i really believe in traveloka app. i will continue to use this app if i need it!!!”

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Posted 2 weeks ago

“I had an excellent experience using the Traveloka app! Booking flights and hotels was incredibly easy and fast. The app has a very user-friendly interface, and I appreciated the detailed information provided for each accommodation and airline.”

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Posted 2 weeks ago

“Traveloka is a really complete shopping platform, since using Traveloka I've never been confused about traveling anywhere, I've never been confused about booking hotels here and there. Apart from that, the prices at Traveloka are cheaper. In the past, every time I went home, I had to go to the trouble of ordering train tickets, the long distance from the place where I bought the tickets was a major obstacle, especially when I was busy at work. but after finding out about Traveloka, you really just have to click and everything will be done. Basically Traveloka is the best”

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Posted 2 weeks ago

“Traveloka is a versatile travel and lifestyle app that simplifies travel planning by offering a range of services, including flights, hotels, car rentals, and local experiences—all in one platform. With a user-friendly interface, frequent promotions, and unique features like PayLater (allowing users to book now and pay later), Traveloka stands out as a convenient choice for budget-conscious travelers. The app’s performance is generally reliable, with multiple payment options and 24/7 customer support, making it ideal for users seeking a smooth booking experience. Overall, Traveloka is a great solution for managing various travel needs efficiently.”

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Posted 2 weeks ago

“Traveloka is a comprehensive travel app that simplifies booking flights, hotels, and activities.”

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Posted 2 weeks ago

“This application helps me to find information about hotels and tourist locations easily. I really like this application.”

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Posted 2 weeks ago

“Traveloka is fantastic! I used it to book my last vacation, and it made everything so smooth. The app helped me find great deals on both flights and hotels, saving me a lot of time and money. I also loved how easy it was to manage all my bookings in one place. Plus, their customer service was quick to respond when I had a question about my reservation. Highly recommend it for anyone looking to simplify their travel planning!”

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Posted 2 weeks ago

“I've been using Traveloka for a very long time, from the start they made this application. So far, Traveloka hasn't had any problems, I'm very comfortable every time I go on holiday through Traveloka. Hopefully in the future it will be even better”

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Posted 2 weeks ago

“This application really helps me, because if you want to book a hotel, you can do it from this application. Apart from that, I also like looking for recommendations for tourist attractions from this application”

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Posted 2 weeks ago

“A very helpful application, especially for people who like traveling. With just one application we can order plane tickets, hotels or even look for recommendations for entertainment venues”

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Posted 2 weeks ago

Traveloka is rated 3.7 based on 394 reviews