“I made a hotel reservation on 6/24 (total cost ~$985 for 3 days) i found out my mother tested positive for covid so i had to cancel my reservation which i did on that very same day 4 hours later. They charged me a $448 cancellation fee. It's worth mentioning the reservation was done 8 days in advance. Completely unacceptable. I travel a lot for business and never had to deal with such a greedy cancellation policy especially for people experiencing a hardship. I advice anyone reading this to stay away from doing business with this company. It might be cheap but it will cost you in long run if you run into any issues or hardships.”
“I was skeptical about booking with Travel Up due to some negative reviews, but I can honestly say that everything went perfectly with our booking. We booked a room at the Nickelodeon Resort in Punta Cana with Travel Up at a substantial savings over booking through the resort directly. Communication was good with prompt replies to all my emails. Mario Eric was my original contact and did a great job. We were greeted at the resort and everything was in order. I will definitely use Travel Up again without hesitation. Thanks for the great service to the whole Travel Up team.”
“Thank you for refunding my money i couldn’t travel with you for other reasons but you guys are very honest with my cancellation and returning me the money thank you very much”
“I was used to buy tickets from Skyscanner but I seen advertising on Tv and contact travel up it was amazing experience TAHIR SAJJAD giving me best price and good customer service.
Again Thank you so much TAHIR SAJJAD⭐️⭐️⭐️⭐️⭐️”
