Login
Start Free Trial Are you a business? Click Here

Travelup Reviews

3.9 Rating 3,315 Reviews
75 %
of reviewers recommend Travelup

Write Your review

Travelup 1 star review on 29th June 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
Travelup 5 star review on 26th March 2024
Anonymous
Travelup 5 star review on 26th March 2024
Anonymous
Travelup 5 star review on 26th March 2024
Anonymous
Travelup 1 star review on 18th October 2023
Phil Betteridge
Travelup 1 star review on 18th December 2022
Lynne McWhinnie
Travelup 1 star review on 18th December 2022
Lynne McWhinnie
33
Anonymous
Anonymous  // 01/01/2019
Great experience with Abdur Rehmen. Booked flights w/ BA and am told I'll receive E-tickets in 24 hours. Thanks Abdur Rehmen, great working with you.
Helpful Report
Posted 2 years ago
Not helpful not correct information given. Not answering the phone putting on hold . Nearly more then one hours and when they answer relevant person not available. Do not book with them please check before you book your flight with them .
Helpful Report
Posted 2 years ago
I called up to require about my flight back, and asked for different return options. Tahir Sajjid was very helpful and answered all my questions.
Helpful Report
Posted 2 years ago
Lisa Jane was able to reorganise a cancellation of a flight satisfactory. Thank you for the assistance.
Helpful Report
Posted 2 years ago
kyle and Lisa were very helpful, thanks
Helpful Report
Posted 2 years ago
Yes, the customer service from Kyle Roberts was really top-notch. He helped me to rectify my flight that was canceled by the airline. He was patient and gave good customer service.
Helpful Report
Posted 2 years ago
My flight time was changed but Asad Khan managed to arrange an alternative very quickly, great service!
Helpful Report
Posted 2 years ago
My flight was cancelled but Lisa Jane managed to arrange an alternative very quickly, great service!
Helpful Report
Posted 2 years ago
Very helpful sorting my flight thank you
Helpful Report
Posted 2 years ago
ABDUR REHMAN was very helpful and knowledgeble. Excellent Customer Service, Thank You. Brilliant
Helpful Report
Posted 2 years ago
ABDUR REHMAN was amazing! super helpful. extremely patient! most importantly got the job done! I feel so happy and pleased with his service. thank you Abdur!
Helpful Report
Posted 2 years ago
Apart from the wait time which took me 4 attempts to get throw, I Spoke to Peter Braun and he was great and very professional, managed to book my sister a flight as her original flight had got cancelled, very good customer service from Peter, thank you for the great customer service you provided and not forgetting the call back you made to put our mind at rest and to insure that my sister flight had been rebooked again thank you
Helpful Report
Posted 2 years ago
I was very pleased with professional approach and great costumer service of Roy Edwards.After our flight cancellation I went in panic mode. Roy helped to put my mind in ease by confirming that our flight will be rescheduled and we will get on plane.He called the booking team and even if it was close to end of their office hours he made sure we will get response to our email and updates regarding our alternative flight.I am waiting for new e-tickets hopefully they will arrive as promised within 72 hr.time frame. Thank you for your help
Helpful Report
Posted 2 years ago
Junaid Ansar Was super helpful today rescheduling our flights which were cancelled, thankyou for your fantastic service, we are grateful.
Helpful Report
Posted 2 years ago
excellent service from MR OMAR
Helpful Report
Posted 2 years ago
Couldn’t off asked for better service from Roy edwards fast turn around and sorted out my problems to get me on my flight home
Helpful Report
Posted 2 years ago
overall experience was good but the man SAMEER AKHTAR is a brilliant person. He helped me a lot in getting cheap tickets. He can even speak other languages. wonderful experience with Sameer.
Helpful Report
Posted 2 years ago
Very good customer service , very helpful , Tahir Sajjad he was very supporting explained everything in very easy way thank you very much for your help
Helpful Report
Posted 2 years ago
I want to take the time to thank Lisa Jane so so much for her assistance after BA cancelled my flights. I was panicking so much and she was just so calm and reassured me that she would be able to rebook my flights which she did in such a short period of time! She really went above and beyond to assist me. She sorted this all out so professionally and showed that she cared about my situation. She kept me up to date through the process and called me directly to advise me once all was sorted and emailed my new details immediately. I wish more companies had people like Lisa Jane.
Helpful Report
Posted 2 years ago
I have a southern accent and my customer service rep Faiz Sheikh had a foreign India accent. Usually I have a difficult time communicating with foreign accents, however, Faiz was phenomenal in communicating and listening and we were able to complete my reservation effortlessly. I don't get American cust service reps that provide great service like Faz. Great job Faiz. You made me feel comfortable doing a phone reservation instead of on the computer.
Helpful Report
Posted 2 years ago
Travelup is rated 3.9 based on 3,315 reviews