Trench London Reviews

Name: Trench London
Rating: 4.44

4.4 Rating 230 Reviews

85 %

of reviewers recommend Trench London

Company Reviews

Product Reviews

111

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Email:

clientservices@jackitco.com

Location:

Kingsditch Trading Estate, Cheltenham
GL51 9PA

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Trench London 1 star review on 5th August 2022

Trench London 5 star review on 12th January 2022

Tony White

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent craftsmanship. The packaging was done very nicely making receipt of the coat even more exciting.”

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Posted 3 years ago

“Lovely quality, beautifully cut”

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Posted 3 years ago

“Great, very fast shipping to Germany”

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Posted 3 years ago

“The jacket is good but always waiting after my hoodie, no news I'm really disappointed ...”

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Posted 3 years ago

“Gorgeously stylish, a timeless classic!”

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Posted 3 years ago

“Hi. Have to say that I'm very satisfied with my new trench coat. The colour is amazing! And it's nothing to say about shipping - it was really fast!”

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Posted 3 years ago

“This jacket is a show stopper. I'm 5'1 and cannot often find jackets that are not overwhelming or too long. This fit of the petite slim is perfection. The sleeves are wide enough to accommodate sweaters, and the length and fit is super slimming. Impeccable quality top to bottom from the stitching to the fabric to the closures ... every details has been considered. Highly recommend.”

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Posted 3 years ago

“Very good jacket!”

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Posted 3 years ago

“Excellent CS always responded and had the answers always”

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Posted 3 years ago

“Nice...but could be improved. The overall trench is nice, the ordering was sent swiftly, nice box...I would have hoped for may be a tighter twill to add a bit of stiffness to the trench. Out of the box the fabric was already a bit crumpled... I think the most annoying thing is the size and return policy. When your brand is not distributed and customer have no possibility to try out anywhere, having a return policy consisting in "refund under 14 days and order another one at the right size after you tried the one you recieve" is a bit south of a premium custommer service...Add to this that putting my measurements and asking to Trench London an advice about the size they advice my was XXL and by taking a risk I took XL to discover at delivery that may be an L fit would be the real one that makes the experience a bit mixed. So in my opinion Trench London should really revise its return policy to make the exchange on easy mode rather than on a refund basis.”

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Posted 3 years ago

“I’m over the moon with my new Trench coat. I’ve wanted one for ages and they absolutely did not disappoint. Not only is my coat awesome but it literally came the following day. Couldn’t ask for better service. Very happy customer”

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Posted 3 years ago

“fantastic drip”

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Posted 3 years ago

“So Comfortable, soft to touch Absolutely love it 😍”

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Posted 3 years ago

“Great company. The website is well designed and easy to navigate and the sizing chart is right on point.”

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Posted 3 years ago

“Very good”

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Posted 3 years ago

“Your trench is perfect. Nothing to say again.”

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Posted 3 years ago

“The style and the quality of the product are both outstanding and the prizing reflects it without being ridiculous. Finding the right size is a bit tricky and I would recommend, if not absolutely sure, order different versions to be at the safe side. Also, when sending something back, it is a bit of a nightmare that you guys need up to 14 working days to ensure the return of payment. That should be a lot faster and maybe even linked to modern payment schemes like e.g. PayPal, who offers payment after 14 days and in case you can make a reimbursement before these 14 days are over, the customer account would not even see the money leaving. Might be an additional trigger to order from you guys, if that would work!”

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Posted 3 years ago

“Absolutely love this jacket . Great quality and amazing packaging. Worth every dollar”

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Posted 3 years ago

“Livraison rapide Très beau trench mais taille petit et donc trop juste pour moi et très déçue”

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Posted 3 years ago

“Perfect service and high quality brand.”

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Posted 3 years ago

Trench London is rated 4.4 based on 230 reviews