Tressence.com Reviews

Name: Tressence.com
Address: 713 Avenida Majorca Unit D, Laguna Woods, California
Rating: 4.94

4.9 Rating 1,299 Reviews

99 %

of reviewers recommend Tressence.com

Company Reviews

Metrics

Info

4.9

Based on 1,299 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Tressence.com:

World's only Mason Pearson specialty shop, featuring the full line in all available colors.

Visit Website

Phone:

+1 206 395-4632

Email:

customerservice@tressence.com

Location:

713 Avenida Majorca Unit D,
Laguna Woods
California
92637

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Tressence.com 5 star review on 16th January 2023

Anonymous

Anonymous // 01/01/2019

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“Could not ask for better customer service. Very pleased.”

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“Great service!”

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“My mother had one of these when I was growing up, but I left it behind when I move away decades ago. So happy to rediscover these brushes, and thrilled at how they tame the static! A luxury, but one well worth investing in.”

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“Excellent!”

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“Everything was perfect”

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“Quality product and fast shipping”

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“I have medium thick curly-wavy hair...as you can tell, sort of between all the rote descriptions...I am 71...have always bought what I thought was the best offered...this, at this point is IT...”

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“I had a really good experience here. The brush and comb were much cheaper than elsewhere and they work fantastically. The brush we got is the universal nylon, which detangles wavy/ curly hair exceptionally well. I was able to get it here in pink which I can't get elsewhere :-) and it helps my daughters to separate their hairbrushes.”

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“very good in all areas”

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“Fast shipping, great service and thanks!”

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“This is my 2nd purchase w Tressence. Fast delivery: order to delivery=4 days (I live on the West Coast). Looks & feels authentic. I compare to the ones I bought @ Harrod’s In London. Mason Pearson brushes work best for my long frizzy hair, also for my husband’s straight hair. I have the Junior & several of the pocket size.”

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“Tressence.com offered excellent service with fast shipping. However, I was underwhelmed with the brush I purchased. This brush clearly does a great job of spreading sebum throughout the length of your hair. However, I was disappointed that the brush does not easily pull through my long, fine, thick hair. Since Mason Pearson brushes are supposed to be the last brush you would ever need, I was hoping to use it for things like putting my hair in a ponytail. However, the grip doesn’t seem to be strong enough. I was also disappointed that the gold lettering started to wear off after one use! I would have thought that it would stay on for at least a few years, especially considering the price tag for their brushes.”

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“Very professional and exceptional”

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“Best resource for Mason Pearson! The website has thorough information on the various products and an easy guide to which brushes and combs best meet one’s needs.”

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“Very speedy deliver and the best hairbrushes on the market.”

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“Great product line, fast attention and delivery, an all together, pleasure to deal with.”

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“Great product. Girlfriend loved it.”

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“Easy to purchase from and received item fast!”

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“Good service. and prompt messages arrival date..”

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“Website easy to navigate, fast shipping, good follow up. Would definitely use again”

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Tressence.com is rated 4.9 based on 1,299 reviews