Tressence.com Reviews

Name: Tressence.com
Address: 713 Avenida Majorca Unit D, Laguna Woods, California
Rating: 4.94

4.9 Rating 1,299 Reviews

99 %

of reviewers recommend Tressence.com

Company Reviews

Metrics

Info

4.9

Based on 1,299 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Tressence.com:

World's only Mason Pearson specialty shop, featuring the full line in all available colors.

Visit Website

Phone:

+1 206 395-4632

Email:

customerservice@tressence.com

Location:

713 Avenida Majorca Unit D,
Laguna Woods
California
92637

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Tressence.com 5 star review on 16th January 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Top notch products and exceptional customer service.”

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“Very efficient!”

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“Very fast shipping! There was a little glitch with my order that was corrected super quickly. I highly recommend Tressence.com for Mason Pearson products.”

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“We had a pleasant shopping experience, quick delivery service. Very satisfied.”

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“I received my order quickly and the purchase process was easy. I do wish I would have called prior to placing my order to get advice on which brush to purchase. I bought the handy sensitive brush and I think my hair is not thin enough to utilize this brush properly. I think I should have bought a different style because the sensitive does not brush deep enough and ends up creating more tangles. None of my issues with the brush are a reflection to the company. I wish I would have called before buying such an expensive brush.”

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“Among the very best customer service, guidance and responsiveness of any online experience I’ve ever had. It’s always impressive when the owner himself is engaged and ensures satisfaction! Thank you to the Team and to Howard, great experience!”

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“Products described well Easy to find what I was looking for Turn around very good Great product!”

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“Good communication and tracking”

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“My order process was seamless and my brush was shipped out the day I ordered and arrived within the time specified. The item was as described.”

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“Great service, email kept me updated Re: timely delivery”

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“A very pleasant and professional experience.”

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“Super fast shipping and delivery! Exactly as ordered”

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“I love love love this brush”

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“Very prompt service. Thank you”

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“I'm very pleased with my first purchase. Excellent customer service and the brush is marvelous.”

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“Great prices and fast delivery”

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“it was very easy to order”

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“I am unbelievably happy with every single purchase I've made with Tressence.com. Every item is exactly as described and shipping is incredibly fast. I haven't had a single problem, so I can't speak to their ability to resolve issues. I will continue to purchase from this site (probably until I own one of each item available).”

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“Wonderful service! Great, low prices and easy, trustworthy online ordering. Quick and efficient shipping. Will definitely purchase again from Tressence.”

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“very good products and very fast delivery”

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Tressence.com is rated 4.9 based on 1,299 reviews