Tressence.com Reviews

Name: Tressence.com
Address: 713 Avenida Majorca Unit D, Laguna Woods, California
Rating: 4.94

4.9 Rating 1,300 Reviews

99 %

of reviewers recommend Tressence.com

Company Reviews

Metrics

Info

4.9

Based on 1,300 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Tressence.com:

World's only Mason Pearson specialty shop, featuring the full line in all available colors.

Visit Website

Phone:

+1 206 395-4632

Email:

customerservice@tressence.com

Location:

713 Avenida Majorca Unit D,
Laguna Woods
California
92637

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Tressence.com 5 star review on 16th January 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection, fast shipping, and excellent customer service!”

Helpful Report

“This website was phenomenal to navigate and purchase from ! ~ In only even the first 3 days that I've used my new brush, my hair is noticeably different! I've always had an oily scalp, only learned recently that brushing with boar bristles moves the oil down the hair. I have not shampooed in 3 days now! This has never happened with my hair. I wish I bought this brush a decade ago! I always wear my hair away from my face in a pony tail, 1/2 up 1/2 down, or french twist w/ banana clip - my hair looks better in these styles already in my first 3 days with this brush !!”

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“Met all exceptions. Received item quickly.”

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“No problems!”

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“Great website, service and selection of items. My purchase came quickly and in great condition.”

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“Very pleased with my brush and the quality of the company. Very good shipping and packaging.”

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“Great brush will recommend for everyone to purchase!”

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“Received my order very quick product as described. Great prices.”

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“I ordered a Mason Pearson hairbrush and I'm absolutely thrilled with it!”

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“Great service, delivery right as promised!”

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“Very pleased. Thank you”

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“Very efficient Prompt delivery and merchandise in tact”

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“Incredibly fast service, 100% genuine Mason Pearson product, could not be happier with the 2 awesome brushes and 1 wonderful comb. MP product is second to none, and Tressence is the best site in the US for MP selection and service.”

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“I chose Tressence because of excellent price, easy payment via PayPal, prompt delivery and assurance that I’d not receive a knockoff from China - always a risk on Amazon.”

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“Great and fast service. Their explanations are the best because they specialize and know what they're talking about.”

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“very satisfied.”

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“Authentic product - I was concerned with the sale price so I called. I spoke with the owner, who is one of the nicest people I think I’ve ever spoken to. I was wanting to request this as a birthday gift and asked him if he had e-gift cards on his site. He didn’t but then immediately called his web developer and had them add it just for me! Unbelievable customer service and super fast shipping. My mom and sister then purchased one and I was able to get this beauty for myself.....I would have NEVER purchased it otherwise as I have long thick curly hair that I rarely brush, so I cannot justify spending that kind of money on a hairbrush. My husband has the full boar bristle pocket one and I just fell in love with it but it’s honestly no match for my wild unruly hair. The popular mixed boar and nylon however is just perfect. Thank you again for enabling that feature for me!!! I am now brushing my hair all the time!”

Helpful Report

“PHONE CALL SHOWED GOOD OFFICE STAFF.”

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“Love Mason Pearson brushes and combs. They last for years. The brush I had for 20 years was looking rather sad, so I determined it was time for a new one. As long as I was ordering, I decided to get a new comb as well. Both items arrived well packed and quickly. Very pleased.”

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“They were great! Wonderful products. Arrived quickly and in perfect and new condition.”

Helpful Report

Tressence.com is rated 4.9 based on 1,300 reviews