Triads Reviews

Name: Triads
Rating: 4.69

4.7 Rating 2,103 Reviews

93 %

of reviewers recommend Triads

Company Reviews

Questions

Metrics

4.7

Based on 2,103 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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Phone:

07922753425

Email:

sales@triads.co.uk

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Triads 1 star review on 2nd September 2019

Of Triads

Triads 5 star review on 17th February 2019

Gavin

Triads 5 star review on 22nd January 2019

Taurai

Triads 5 star review on 20th January 2019

Mirek

Anonymous

Anonymous // 01/01/2019

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“My jeans arrived exactly when I was told they would, and they were a perfect fit. Couldn't have asked for more.”

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Posted 9 years ago

“Quick delivery and had everything I wanted!”

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Posted 9 years ago

“prompt delivery and good price for joggers free returns great”

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Posted 9 years ago

“Delivered quicker than expected... Brilliant... Thank you..”

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Posted 9 years ago

“Really pleased with coat purchased, delivery was very quick”

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Posted 9 years ago

“I would have given Triads the top rating of Very Good, but I feel their customer service regarding returns prevents me from doing so. First I have to say that the quality of the three items I ordered was excellent and my order (worth £123.50) arrived on the date promised. So at that point all was well and I was extremely satisfied. Unfortunately, one of the items (worth £26) had been duplicated by another family member and as I was not able to give my gifts to the recipient til 4th January, we were all unaware there had been a duplication until then. I checked Triads returns policy and my understanding was that I needed to apply for a return authorisation by 4th January, which I did immediately. I received an unsigned one line response advising "you are outside our xmas returns time". I tried again, explaining as above. Again, an unsigned one line reply reiterating above and adding "sorry all stores have cut off xmas returns now". I tried for an exchange with a more expensive item and requested a name be attached to their reponse. One line reply advised this was not possible as returns closed 4th Jan. A name was attached this time but I should not have had to ask! Not very professional customer service and I have since found a phrase on their website which says, if you are outside the returns period please get in touch!!! Why? when there is obviously no leeway or allowance for exceptional circumstances. Shame .. items are excellent quality but I would think twice about using Triads again. BB 08/01/16”

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Posted 9 years ago

“Great service, product as expected and great price. Thanks”

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Posted 9 years ago

“Smooth transaction , great service ????????”

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Posted 9 years ago

“Happy with the prompt delivery, it was easy to pay for them, and they look exactly as advertised on the website. Thank you!”

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Posted 9 years ago

“Very good service all round .”

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Posted 9 years ago

“Great pair of trainers wouldn't change to anthother brand now,really want the white and black y3 and white and silver, hopefully they have them in stock soon as al be the first to get them,”

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Posted 9 years ago

“First time i used your site and i was impressed by how easy it was to explore and thank you for the discount unfortunately I cannot use it. Thank you”

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Posted 9 years ago

“Great dispatch time over a busy Christmas period. Would like to be able to track delivery but thanks!”

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Posted 9 years ago

“Very good deal and extremely good delivery service”

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Posted 9 years ago

“Very nice quality”

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Posted 9 years ago

“First class service will definitely use again”

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Posted 9 years ago

“Excellent service from easy ordering online to delivery. Very pleased.”

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Posted 9 years ago

“Had been looking for Adidas jeans trainers everywhere,found them at Triads. Thanks!”

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Posted 9 years ago

“Very impressed with this company 1st time we ordered from them and they sorted out our order within a day and helped us out with another order that hadn't been delivered from another company , shipped to us the next day can't thank them enough as these were Christmas presents will be shopping here again definitely and would recommend to others customer service ten out of ten .”

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Posted 9 years ago

“Great service, fast delivery.”

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Posted 9 years ago

Triads is rated 4.7 based on 2,103 reviews