Trinity Gift Shop Reviews

Name: Trinity Gift Shop
Address: Dublin, Dublin, Dublin
Rating: 4.59

4.6 Rating 483 Reviews

92 %

of reviewers recommend Trinity Gift Shop

4.6

Based on 483 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast delivery by courier of your wonderful Trinity 50 book … thank you!”

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Posted 7 months ago

Hi Patrick, Thank you for your five-star rating and review. We really appreciate it and are delighted that you are happy with the service you received. Best wishes, The Trinity Gift Shop Team

Posted 7 months ago

“I love the Harp replica and am proudly displaying it in my house. I was disappointed that a tee shirt I loved was not available in either store or online, so I do not have a Book of Kells tee shirt.”

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Posted 7 months ago

“I shopped at Trinity Gift Shop during a trip to Dublin last year and purchased items as gifts for my family. My recent online order from the shop arrived to my doorstep in four days - amazing service - and I'm so happy that many of the items I wished I had purchased in-person are available for purchase online.”

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Posted 8 months ago

Hi Lynn, Thank you for your five-star rating and review. We really appreciate it and are delighted that you like what we have to offer and the service you received. Best wishes, The Trinity Gift Shop Team

Posted 7 months ago

“Easy to navigate website. Received order much more quickly than expected”

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Posted 8 months ago

Hi Kathleen, Thank you for your five-star rating and review. We really appreciate it and delighted you were happy with the service you received. Best wises, The Trinity Gift Shop Team

Posted 8 months ago

“Very beautiful”

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Posted 8 months ago

Hi there, Thank you for your five-star rating and review. We really appreciate it. Best wishes, The Trinity Gift Shop Team

Posted 8 months ago

“I absolutely adore the Trinity gift shop! It has an incredible variety of different offerings for everyone in your life. That of course includes yourself!”

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Posted 8 months ago

Hi Dawn, Thank you for your five-star rating and review. We really appreciate it and delighted you were happy with our selection products the service you received. Best wises, The Trinity Gift Shop Team

Posted 8 months ago

“Beautiful gift. Sent out very quickly”

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Posted 8 months ago

Hi Olive, Thank you for your five-star rating and review. We really appreciate it. Best wishes, The Trinity Gift Shop Team

Posted 8 months ago

“Phenomenal service and chat support. Arrived earlier than expected (around a week if I recall correctly), despite me being overseas and in Asia”

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Posted 8 months ago

Hi there, Thank you for your five-star rating and review. We really appreciate it and are delighted that you are happy with the service you received. Best wishes, The Trinity Gift Shop Team

Posted 8 months ago

“A great selection of items. I've been in person and online.”

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Posted 8 months ago

Hi Mike, Thank you for your five-star rating and review. We really appreciate it. Best wishes, The Trinity Gift Shop Team

Posted 8 months ago

“très contente à tous points de vue. Qualité top Livraision top . Site vraiment sérieux”

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Posted 8 months ago

Hi Isabelle, Thank you for your five-star rating and review. We really appreciate it. Best wishes, The Trinity Gift Shop Team

Posted 8 months ago

“I love this sweatshirt. It came nicely wrapped and quickly. It is a gift and I’m worried it will be too small. I ordered a large, but it seems I should have ordered an XL.”

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Posted 8 months ago

“Ordering was simple and we received our items quickly even though we are in the United States. Overall, it was a great experience!”

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Posted 8 months ago

Hi Bernadette, Thank you for your five-star rating and review. We really appreciate it. Best wishes, The Trinity Gift Shop Team

Posted 8 months ago

“Amazing customer service to correct an order mix up. I won't hesitate to order merchandise in the future.”

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Posted 8 months ago

Hi there, Thank you for your five-star rating and review. We really appreciate it. Best wishes, The Trinity Gift Shop Team

Posted 8 months ago

“Beautiful quality Jumper from Trinity College. I love it”

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Posted 9 months ago

Hi Pj, Thank you for your five-star rating and review. We really appreciate it and are delighted that you are happy with your purchase. Best wishes, The Trinity Gift Shop Team

Posted 9 months ago

“The trinity gift shop is extremely frustrating. I went to see the book of kells and didn’t have enough time to look at everything written in the exhibit so I thought I would just get a book from the gift shop. All they had was a book on trinity college, which I bought, with only a few short pages on the book of kells. So I went on line and found the book of kells guidebook for €19. Keep in mind I was in Dublin but I had to order this book online and pay €23 to ship it home to Canada. You would think they would have the guidebook on their most famous exhibit in the actual store. It cost me over 70 Canadian dollars to get the book. The book is fine but the experience was frustrating. Staff were friendly and nice.”

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Posted 9 months ago

“Shipment was fast and the item arrived in good condition. Thank you!”

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Posted 9 months ago

Hi there, Thank you for your five-star rating and review. We really appreciate it and are delighted that you are happy with the service you received. Best wishes, The Trinity Gift Shop Team

Posted 9 months ago

“Purchasing from the Shop was easy and painless. Great website and UX design. I knew exactly what I wanted (a book) and found it easily. The book arrived well packaged and protected. However, I wouldn't shop with them again online because of the awful delivery service with UPS. I received an email from them saying delivery would take place in a couple of days when I wouldn't be home, but they had an option to send the package to a collection point. However, after going through that process their website said 'there's a technical problem. please try again later'. I tried it 3 - 4 times over a couple of days but still the same message, even clearing cookies and cache, which sometimes affects these things. So I turned to their Facebook messaging for help, hoping I could chat with someone, but it was just an annoying bot that is programmed for specific issues only - not delivery amendments. Then I found another section on their website to change delivery and I had to sign up to their 'My UPS' system, giving loads of my personal details. Once I'd done that and tried to change the delivery it just said, 'sorry, this service is not available in your area'! Eventually I managed to find a phone number and called them. After being transferred twice I finally was able to speak with someone in India (lovely country) who kindly changed my delivery destination and they dropped off the parcel a couple of days after the original delivery date. Not sure why it wasn't the same date as the collection point was literally just up the road.”

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Posted 9 months ago

“Fantastic product and service! Received the package (very well packed) in less than a week! It takes mail longer than that to go across Houston!”

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Posted 9 months ago

Hi Russ, Thank you for your five-star rating and review. We really appreciate it and are thrilled that you are happy with your purchase and the service you received. Best wishes, The Trinity Gift Shop Team

Posted 9 months ago

“I bought the sweater for my sister too!”

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Posted 9 months ago

Hi Eric, Thank you for you for your five-star rating and review. We really appreciate it and hope your sister likes her sweater. Best wishes, The Trinity Gift Shop Team

Posted 9 months ago

“Arrived.in the.Western US quickly and.was just what I hoped for.”

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Posted 9 months ago

Hi there, Thank you for your five-star rating and review. We really appreciate it and are thrilled that you are happy with the service you received. Best wishes, The Trinity Gift Shop Team

Posted 9 months ago

Trinity Gift Shop is rated 4.6 based on 483 reviews