Trinity Gift Shop Reviews

Name: Trinity Gift Shop
Address: Dublin, Dublin, Dublin
Rating: 4.59

4.6 Rating 470 Reviews

91 %

of reviewers recommend Trinity Gift Shop

4.6

Based on 470 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Trinity Gift Shop 5 star review on 25th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful quality Jumper from Trinity College. I love it”

Helpful Report

Posted 5 months ago

Hi Pj, Thank you for your five-star rating and review. We really appreciate it and are delighted that you are happy with your purchase. Best wishes, The Trinity Gift Shop Team

Posted 5 months ago

“The trinity gift shop is extremely frustrating. I went to see the book of kells and didn’t have enough time to look at everything written in the exhibit so I thought I would just get a book from the gift shop. All they had was a book on trinity college, which I bought, with only a few short pages on the book of kells. So I went on line and found the book of kells guidebook for €19. Keep in mind I was in Dublin but I had to order this book online and pay €23 to ship it home to Canada. You would think they would have the guidebook on their most famous exhibit in the actual store. It cost me over 70 Canadian dollars to get the book. The book is fine but the experience was frustrating. Staff were friendly and nice.”

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Posted 6 months ago

“Shipment was fast and the item arrived in good condition. Thank you!”

Helpful Report

Posted 6 months ago

Hi there, Thank you for your five-star rating and review. We really appreciate it and are delighted that you are happy with the service you received. Best wishes, The Trinity Gift Shop Team

Posted 6 months ago

“Purchasing from the Shop was easy and painless. Great website and UX design. I knew exactly what I wanted (a book) and found it easily. The book arrived well packaged and protected. However, I wouldn't shop with them again online because of the awful delivery service with UPS. I received an email from them saying delivery would take place in a couple of days when I wouldn't be home, but they had an option to send the package to a collection point. However, after going through that process their website said 'there's a technical problem. please try again later'. I tried it 3 - 4 times over a couple of days but still the same message, even clearing cookies and cache, which sometimes affects these things. So I turned to their Facebook messaging for help, hoping I could chat with someone, but it was just an annoying bot that is programmed for specific issues only - not delivery amendments. Then I found another section on their website to change delivery and I had to sign up to their 'My UPS' system, giving loads of my personal details. Once I'd done that and tried to change the delivery it just said, 'sorry, this service is not available in your area'! Eventually I managed to find a phone number and called them. After being transferred twice I finally was able to speak with someone in India (lovely country) who kindly changed my delivery destination and they dropped off the parcel a couple of days after the original delivery date. Not sure why it wasn't the same date as the collection point was literally just up the road.”

Helpful Report

Posted 6 months ago

“Fantastic product and service! Received the package (very well packed) in less than a week! It takes mail longer than that to go across Houston!”

Helpful Report

Posted 6 months ago

Hi Russ, Thank you for your five-star rating and review. We really appreciate it and are thrilled that you are happy with your purchase and the service you received. Best wishes, The Trinity Gift Shop Team

Posted 6 months ago

“I bought the sweater for my sister too!”

Helpful Report

Posted 6 months ago

Hi Eric, Thank you for you for your five-star rating and review. We really appreciate it and hope your sister likes her sweater. Best wishes, The Trinity Gift Shop Team

Posted 6 months ago

“Arrived.in the.Western US quickly and.was just what I hoped for.”

Helpful Report

Posted 6 months ago

Hi there, Thank you for your five-star rating and review. We really appreciate it and are thrilled that you are happy with the service you received. Best wishes, The Trinity Gift Shop Team

Posted 6 months ago

“Great product and excellent service”

Helpful Report

Posted 6 months ago

Hi Lola, Thank you for your five-star rating and review. We really appreciate it and are thrilled that you are happy with your purchase and the service you received. Best wishes, The Trinity Gift Shop Team

Posted 6 months ago

“I didn't recieve my parcel. UPS updated the postcode for some reason to an incorrect code. Please can this be recitified.”

Helpful Report

Posted 6 months ago

“It was an amazing fast delivery (to Germany!).. TOP!”

Helpful Report

Posted 6 months ago

Hi Karlheinz, Thank you for your five-star rating and review. We appreciate it and are thrilled you were happy with our speedy delivery. Best wishes, The Trinity Gift Shop Team

Posted 6 months ago

“Easy buying and swift delivery. My sister wants a sweater too.”

Helpful Report

Posted 6 months ago

Hi Eric, Thank you for your five-star rating and review. We really appreciate it and are thrilled that you were happy with your purchase and the service you received. Best wishes, The Trinity Gift Shop Team

Posted 6 months ago

“Never received my purchase. UPS informed that my order returned to sender. I need to know if you will refund me or send again the order”

Helpful Report

Posted 6 months ago

“My item was shipped crazy fast, can't believe how quickly it arrived.”

Helpful Report

Posted 6 months ago

Hi there, Thank you for your five-star rating and review. We really appreciate it and are delighted with the service that you received. Best wishes, The Trinity Gift Shop Team

Posted 6 months ago

“The order arrived quickly in perfect condition. Thank you very much!”

Helpful Report

Posted 6 months ago

Hi Matthew, Thank you for your five-star rating and review. We really appreciate it and are delighted that you are happy with the service you received. Best wishes, The Trinity Gift Shop Team

Posted 6 months ago

“Very prompt with processing & sending my order! Arrived within a week & I’m in the US.”

Helpful Report

Posted 6 months ago

Hi Julie, Thank you for your five-star rating and review. We really appreciate it. Best wishes, The Trinity Gift Shop Team

Posted 6 months ago

“Super!!! Thank you very much”

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Posted 7 months ago

Hi Sig, Thank you for your five-star rating and review. We really appreciate it. Best wishes, The Trinity Gift Shop Team

Posted 7 months ago

“The t-shirt was beautiful design just as it appeared on web site and good quality too very prompt delivery very happy with my first order from your shop and will order again”

Helpful Report

Posted 7 months ago

Hi Rose, Thank you for your five-star rating and review. We really appreciate your feedback. Best wishes, The Trinity Gift Shop Team

Posted 7 months ago

“Pleased with my shirt...”

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Posted 7 months ago

Hi Gloria, Thank you for your five-star rating and review. We really appreciate it and are thrilled that you are happy with your new shirt. Best wishes, The Trinity Gift Shop Team

Posted 7 months ago

“Trinity Gift shop has great selections and is easy to use!”

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Posted 7 months ago

Hi Sarah, Thank you for your five-star rating and review. We really appreciate it and are thrilled that you are happy with our selection of products and that you were easily able to navigate our website. Best wishes, The Trinity Gift Shop Team

Posted 7 months ago

“It's as bad as it gets, and the obstruction of protests is no reason for you to treat your customers perfunctorily. You had many ways to solve the problem, but you chose the worst one, you were so slow and efficient that in the end my friend ended up having to throw the product in the trash bin..... What a waste of money..”

Helpful Report

Posted 7 months ago

Trinity Gift Shop is rated 4.6 based on 470 reviews