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Triton Cycles Reviews

4.6 Rating 4,061 Reviews
89 %
of reviewers recommend Triton Cycles
4.6
Based on 4,061 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 70%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Triton Cycles Reviews
Visit Website

Phone:

0208 508 0682

Email:

info@tritoncycles.co.uk

Location:

Unit 4 Prospect Business Park, Langston Road
Loughton , Essex
IG10 3TR

Write Your review

Triton Cycles 5 star review on 5th August 2020
Alvin
Triton Cycles 5 star review on 17th June 2020
Nick
Triton Cycles 5 star review on 11th June 2020
Christofer
Triton Cycles 5 star review on 5th June 2020
Paul
Triton Cycles 5 star review on 3rd June 2020
Anonymous
Triton Cycles 5 star review on 2nd June 2020
Poullaouec
Triton Cycles 4 star review on 2nd June 2020
Michaël
67
Anonymous
Anonymous  // 01/01/2019
web order 134663 23rd may dispatched 25thmay email from DPD 27th advising of delivery, checked tracking same day to be informed can't make delivery..reason no name/number. Various emails between Cara & myself with no solution to the issue up to 6th june when Cara said she would issue a refund that day, since then no reply to my emails. Now the 11th june & still no refund. Very bad business practice. Next step my Solicitor.
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Posted 4 years ago
Payment process and shipping went like a dream, and the bike arrived all wrapped up and safe. Was very happy that it all worked so smoothly
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Posted 4 years ago
Rapid response from email query and next day delivery to Aberdeen was fantastic. Very professional after issues with other businesses for the same product.
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Posted 4 years ago
Absolutely 5-Star service - in the space of 7 days I bought a bike and then had it exchanged for a smaller size bike and no complaints whatsoever. Prompt reply to all emails and communications has been excellent, cannot fault any aspects of the business.
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Posted 4 years ago
no proplems whatsoever, quick delivery
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Posted 4 years ago
This is an initial review and not final, as I have not yet received my new bike (its in route). I'm essentially reviewing the buying process and communication. I had found a Cannondale Supersix I was interested in on the Triton website about a month ago. I sent an email asking a question about it. I didn't get a response for a few days, so checked the reviews for Triton. There were quite a few negative ones. I was concerned about this and initially wary of doing business with them, but I then received a response to my question. It was thorough. Knowing that most bike shops are experiencing very high volumes of business while also suffering staffing issues and supy chain problems due to COVID (my local bike shop included) I decided to take a chance. I didn't mind if my new bike would be delayed for a few weeks. To my surprise, a week after the transaction I received a notification from the shipping company that my bike is in route and will be deliver this week. I also received a notification from Triton. I'm very satisfied with the buying process as I've experienced it. And like others who've left positive reviews recently, I'd suggest that we should all expect that during this health crisis that we may need to be more patient and understanding as businesses deal with the unique challenges they face. Bottom line, I trust Triton and am looking forward to recieving my new bike this week. Im located in the U. S.
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Posted 4 years ago
I’ve placed an order a month ago. The only “service” they provided so far is debit and auto responses on my phone calls and emails.
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Posted 4 years ago
I read a number of reviews that made me nervous after placing my order. I called and spoke with a member of staff to confirm stock availability, and that rested any issues I had. To my surprise, the order was marked as dispatched within 2 hours of placing the order, and I received my crank arms the next day via royal mail 1st class. I couldn't be more happy!
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Posted 4 years ago
great item, good price, thanks a lot
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Posted 4 years ago
Great service
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Posted 4 years ago
Excellent product and service ... Prompt delivery
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Posted 4 years ago
Excellent service. Only place that had the dear I needed, perfect.
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Posted 4 years ago
Good jobb!👍
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Posted 4 years ago
Supeeeerb!
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Posted 4 years ago
Unfortunately they use TNT for delivery, who will lie about delivery, leave your order 43 miles from you, and tell you to collect it
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Posted 4 years ago
Perfect, in time for transport :-)
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Posted 4 years ago
As explained, delivery was great no issues
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Posted 4 years ago
Great selection of bikes. Found the exact model I was looking for and it was 30% cheaper than anywhere else. The bike was delivered the following day! I will 100% recommend Triton Cycles to anyone looking to buy a good bike from a quality manufacturer.
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Posted 4 years ago
Great Service - get a friendly vibe from this company :)
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Posted 4 years ago
Said 3-5 days and turned up morning of the 3rd day
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Posted 4 years ago
Triton Cycles is rated 4.6 based on 4,061 reviews