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Triton Cycles Reviews

4.6 Rating 4,061 Reviews
89 %
of reviewers recommend Triton Cycles
4.6
Based on 4,061 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 70%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Triton Cycles Reviews
Visit Website

Phone:

0208 508 0682

Email:

info@tritoncycles.co.uk

Location:

Unit 4 Prospect Business Park, Langston Road
Loughton , Essex
IG10 3TR

Write Your review

Triton Cycles 5 star review on 5th August 2020
Alvin
Triton Cycles 5 star review on 17th June 2020
Nick
Triton Cycles 5 star review on 11th June 2020
Christofer
Triton Cycles 5 star review on 5th June 2020
Paul
Triton Cycles 5 star review on 3rd June 2020
Anonymous
Triton Cycles 5 star review on 2nd June 2020
Poullaouec
Triton Cycles 4 star review on 2nd June 2020
Michaël
67
Anonymous
Anonymous  // 01/01/2019
Very fast despatch and delivery and excellent prices.
Helpful Report
Posted 7 years ago
Very very fast to deliver using decent delivery and good prices.
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Posted 7 years ago
Answered phone (quickly). Instantly did a stock-check confirmation. Actually had a difficult-to-find part in stock. Answered phone and again and dispatched immediately (c. 1pm) for a delivery within 24 hours.
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Posted 7 years ago
The delivery time was quite acceptable. However, the two chargers I received had no European standard and could not be used in Sweden. Best Regards Mohsen Matin
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Posted 7 years ago
Item as described and good communication
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Posted 7 years ago
Lightning fast. 7 minutes from ordering to despatch and the cheapest price online. Impressive!
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Posted 7 years ago
The gloves I ordered were out of stock but they contacted me with a choice of alternatives for the same price, really helpful and fast delivery and great gloves. Thanks
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Posted 7 years ago
The process from ordering right through to delivery was very easy and I was kept informed of my order very well. My order was great quality and arrived on time within the hour specified. I will definitely be using and recommending triton cycles again.
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Posted 7 years ago
Best price. Quick delivery
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Posted 7 years ago
Payed 25£ for shipping to DK for a large package (large = under one kg??!) - received my wall mount in a bulbe envolube with a Dpd plastic bag around. The Mount was thereby sticking out of the package when I received it - NOT good enough for 25£...luckily the screws was in a bag attached with a small piece of thread
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Posted 7 years ago
Great to see such a huge supply of parts for trek mountain bikes. Only place online I could find that sells the APB conversion kit. Really good customer service, I needed help buying the right through axle for the conversion kit and I got the answer I needed prompto. It would be nice to see multiple delivery options as I would really of liked to pay extra and have the part delivered the next day.
Helpful Report
Posted 7 years ago
If I only read the negative reviews before placing my order, I would have never done that in the first place. They took the money and sent an order confirmation email with a delivery date. A few days after the deadline came and passed, and no delivery, emails or calls from the supplier, I had to ring them myself to chase up and find out that the parts were not in stock and now back ordered. No notification about the delay was sent but the blame was conveniently laid on the 'IT guys' because the automated message was supposed to be sent but it was not, and that was that. As compensation I was offered 5% off my order refunded, but as it amounts only to £4 I declined. The only solution I was offered was to cancel my order. Which I did after a notification of yet a further week delay was communicated with a lame excuse that the manufacturer's "person who usually packs up their parts orders is on holiday and therefore no orders are being shipped". I did not wish this supplier to profit from my order and ordered from another online shop, where staff was courteous and patient, with excellent communication skills and superb customer service. The accessories were a birthday present, ordered in advance with plenty of time to arrive or, if notified about the lack of stock, I could have got something else..
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Posted 7 years ago
You had a part that I could not get elsewhere. Individual suspension bolts. You have them for Trek, but they are a perfect replacement for Specialized. Which are impossible to get singly. Once the order was underway you kept me well informed.
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Posted 7 years ago
Cannondale Bad Boy 1 received quickly at a very good price !
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Posted 7 years ago
Ordered what I wanted and came within two working days, and parts I ordered were spot on, no complaints at all.
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Posted 7 years ago
Excellent servcies
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Posted 7 years ago
A good service
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Posted 7 years ago
Bought a helmet on line...arrived quickly - I am happy, not sure what else to say.
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Posted 7 years ago
Amazing service and very quick delivery. I also ordered the wrong size bike originally but that was no problem. One phone call and Bike arrived on time. Very happy 8 year old.
Triton Cycles 5 star review on 7th August 2017
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Posted 7 years ago
fantastic service. The order was dispatched the same day i placed the order and it was delivered the next day. Cant gt better than that.
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Posted 7 years ago
Triton Cycles is rated 4.6 based on 4,061 reviews