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Triton Cycles Reviews

4.6 Rating 4,061 Reviews
89 %
of reviewers recommend Triton Cycles
4.6
Based on 4,061 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 70%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Triton Cycles Reviews
Visit Website

Phone:

0208 508 0682

Email:

info@tritoncycles.co.uk

Location:

Unit 4 Prospect Business Park, Langston Road
Loughton , Essex
IG10 3TR

Write Your review

Triton Cycles 5 star review on 5th August 2020
Alvin
Triton Cycles 5 star review on 17th June 2020
Nick
Triton Cycles 5 star review on 11th June 2020
Christofer
Triton Cycles 5 star review on 5th June 2020
Paul
Triton Cycles 5 star review on 3rd June 2020
Anonymous
Triton Cycles 5 star review on 2nd June 2020
Poullaouec
Triton Cycles 4 star review on 2nd June 2020
Michaël
67
Anonymous
Anonymous  // 01/01/2019
Great service, received the bike quickly.
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Posted 4 years ago
Bike arrived earlier than expected! Well within the 10 wait i had been informed of after purchase. After reading some negative reviews, which i only did after i bought the bike, i was worried but with out cause. The boys loves the GT Stomper and all in this was a good experience.
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Posted 4 years ago
Thanks lovely cannondale and very good price , service ⭐️⭐️⭐️⭐️⭐️ Regards peter
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Posted 4 years ago
Amazing service during v busy times, superb communication - recommended!
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Posted 4 years ago
Kids bike at a very good price, delivered on time.
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Posted 4 years ago
Thanks triton , nice cannondale , very good price ,good Delivery especially with current problems 😃,recommended.⭐️⭐️⭐️⭐️⭐️ Regards peter
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Posted 4 years ago
Ordered a bike in the middle of coronavirus. Everything went really smoothly and bike arrived earlier than expected and with no issues at all. I would buy again from Triton.
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Posted 4 years ago
It took 7 days between 'order' (4 May) and 'despatch (11 May) but, 18 May (14:30hrs), had not been delivered.
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Posted 4 years ago
Goods delivered in good time and in perfect condition. Well done!
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Posted 4 years ago
Good prompt service. Just a tad niffed that there had been no reply to my message/query - regarding no check strap on the retaining pin that interfaces with the bike bracket. Regards. Michael
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Posted 4 years ago
Had several orders with them that were generally shipped late. Now with the latest order there's been 3 weeks sinc eit was paid and no sign form them. Tried to get in touch with them vias e-mail (no answer) or phone (same, no answer). I initiated the legal meausres to block the transaction from the bank under The Scam law.
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Posted 4 years ago
Delivery was not as prompt. However excellent value for money. Can not complain I am happy. Thanks guys
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Posted 4 years ago
Quick and good service, delivery as promissed
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Posted 4 years ago
So impressed with the delivery and efficiency from Triton Cycles. We purchased a Burley Minnow & its absolutely fantastic. Would highly recommend
Triton Cycles 5 star review on 17th May 2020
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Posted 4 years ago
I recently bought a gravel bike from Triton. Despite the lockdown, my order was processed, customer service answered swiftly (thank you Cara) and the bike arrived safely (international shipping). Initially, I was a bit sceptical, due to many bad reviews online. However, I had a 100% positive experience with absolutely no complaints and by far the most competitive price for the product.
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Posted 4 years ago
Ordered 2 items on 29/4, mastercard charged on 30/4 and now after 16 days no delivery. 6 Mails send and no response. Next step is reporting to Mestercard which will close their account. This is very unsatisfatory.
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Posted 4 years ago
I know that business has been difficult in these Covid-19 days but when given a delivery date between 29 April and 12 May and then by the 15th of May there is no sign of the order and every email sent to politely enquire if there is an update is ignored, one gets a little frustrated and somehow wishes I had made my purchase elsewhere. Disappointing customer service. A real shame and I hope I receive my bicycle before the end of lockdown.
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Posted 4 years ago
I ordered a Frog bike and kickstand from Triton Cycles. There was a discount on the bike so it was a good price. However, I had an issue trying to assemble it and I thought there was a missing part so I have been trying to get in touch for a week now but nobody answers the phone and an email and web enquiry have both been ignored. I have eventually managed to resolve the problem by contacting Frog Bikes who were very helpful.
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Posted 4 years ago
Originally tried ordering through their finance which failed, however, I had the cash so I spoke with someone from the shop about my order who advised to just re-do my order. Eagerly anticipating my bike it was past the first date of delivery so I enquired about my order progress. It was with me chasing that the shop then let me know that they had sold out of the bike and that they cannot get it till August. Why was I told to re-order a bike that they had no stock of?! Instead of acting professionally and offering a solution to a customer they made no effort and just refunded my money and canceled my order. Very poor customer service
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Posted 4 years ago
The delivery company managed to damage items on the way to me but Triton sorted out replacement parts no bother and sent to me. Have used several times before with no probs including buying a whole bike. Just thought that was worth giving a review based on their good response to problems this time round.
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Posted 4 years ago
Triton Cycles is rated 4.6 based on 4,061 reviews