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Triton Cycles Reviews

4.6 Rating 4,061 Reviews
89 %
of reviewers recommend Triton Cycles
4.6
Based on 4,061 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 70%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Triton Cycles Reviews
Visit Website

Phone:

0208 508 0682

Email:

info@tritoncycles.co.uk

Location:

Unit 4 Prospect Business Park, Langston Road
Loughton , Essex
IG10 3TR

Write Your review

Triton Cycles 5 star review on 5th August 2020
Alvin
Triton Cycles 5 star review on 17th June 2020
Nick
Triton Cycles 5 star review on 11th June 2020
Christofer
Triton Cycles 5 star review on 5th June 2020
Paul
Triton Cycles 5 star review on 3rd June 2020
Anonymous
Triton Cycles 5 star review on 2nd June 2020
Poullaouec
Triton Cycles 4 star review on 2nd June 2020
MichaΓ«l
67
Anonymous
Anonymous  // 01/01/2019
Perfect service, prompt and efficient. I can seriously recommend Triton.
Helpful Report
Posted 4 years ago
Asked for updates repeatedly, no response. Asked to cancel twice, received a response that order had been shipped and to refuse acceptance to have it sent back. Sounds great except I may not be here when the order arrives. Then it will be in me to send back. Poor customer service.
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Posted 4 years ago
Poor, no communication, took 14 days to deliver, wouldn't use again
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Posted 4 years ago
Great customer service and very quick to respond.
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Posted 4 years ago
First rate service highly recommended.
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Posted 4 years ago
the manual is in german language and the headset cage ball bearing it was broken and i email twice to TRITON and nobody answer me ...i need some info or advice about the headset to replace it...
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Posted 4 years ago
Cheapest and fastest! Did not expect next day delivery. Awesome!
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Posted 4 years ago
After disastrous attempts at buying my bike via two online retailers resulting in over a month of wasted time and numerous refunds I called on Triton for help, the bike was purchased and sent out next day delivery as promised, superb supplier, I would recommend to anyone.
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Posted 4 years ago
Great service and delivered on time. Item arrived safely. Thank you
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Posted 4 years ago
Slow delivery, hard to contact, no replies to emails, long wait on the phone - its in the post - twice? hard to recommend
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Posted 4 years ago
Just received my new bike here in Singapore after ordering it on the 4th June 2020. I was a bit worried about my order after reading some of the comments posted here. Yes, it was difficult to get hold of customer services to check up on delivery but I guess it's due to the current situation. Anyway, the bike arrived ahead of the scheduled date, in good condition and I'm very happy with their service Thank you
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Posted 4 years ago
After experiencing issues with trying to purchase a trainer with other companies I was a little wary about another online transaction that could go wrong... I was unable to get through on the phone to check the product was online but I put this down to busy periods coupled with the ongoing Coronavirus pandemic. So I took a chance and ordered. I received a confirmation e-mail immediately and less than an hour later received conformation that the item had been dispatched. I raised my eyebrows at this but received an e-mail from DPD shortly afterwards to say it would be delivered the following day. And it was - less than 24 hours after placing the order. Unbelievable service.
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Posted 4 years ago
I bought a pair of bike pedals, which were competitively discounted. They arrived the very next day! Very impressive service. Will definitely be shopping again. Thanks
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Posted 4 years ago
Great service with super fast dispatch of item . Very impressed
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Posted 4 years ago
Delivery just took so long! Don’t like to Compare but slower than chain reaction. Gracias though!
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Posted 4 years ago
Excellent service, ordered a new carbon fork, delivered within 2 days. Would not hesitate to use again. Thanks
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Posted 4 years ago
Great service with quick delivery. My bike arrived in perfect condition. I am already enjoying riding it. Thanks
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Posted 4 years ago
Product arrived quickly, website was accurate for available stock. All good as described and reasonably priced.
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Posted 4 years ago
Order placed . goods received . perfect
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Posted 4 years ago
Excellent service - highly recommend. Ordered late Wednesday night and bike arrived Friday morning - one very happy 16 year old! πŸ‘
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Posted 4 years ago
Triton Cycles is rated 4.6 based on 4,061 reviews