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Triton Cycles Reviews

4.6 Rating 4,061 Reviews
89 %
of reviewers recommend Triton Cycles
4.6
Based on 4,061 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 70%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Triton Cycles Reviews
Visit Website

Phone:

0208 508 0682

Email:

info@tritoncycles.co.uk

Location:

Unit 4 Prospect Business Park, Langston Road
Loughton , Essex
IG10 3TR

Write Your review

Triton Cycles 5 star review on 5th August 2020
Alvin
Triton Cycles 5 star review on 17th June 2020
Nick
Triton Cycles 5 star review on 11th June 2020
Christofer
Triton Cycles 5 star review on 5th June 2020
Paul
Triton Cycles 5 star review on 3rd June 2020
Anonymous
Triton Cycles 5 star review on 2nd June 2020
Poullaouec
Triton Cycles 4 star review on 2nd June 2020
Michaël
67
Anonymous
Anonymous  // 01/01/2019
Fast response but wrong product colour. Ordered dust caps in black and got them in yellow!!!
Helpful Report
Posted 4 years ago
Quick delivery (4 days from order) considering high demand due to covid-19
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Posted 4 years ago
Poor service all around, had to request a refund after 3 weeks because my order hadn’t been processed and had to spam them with emails to get a reply. I certainly wouldn’t consider using or recommending triton cycles ...
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Posted 4 years ago
NO CONTACT AT ALL. Ordered over 3 weeks ago and im still waiting for a conformation. Do not believe the reviews you read about the service being speedy. its clearly paid reviews.
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Posted 4 years ago
My frame set turned up without any issues. How every I ordered a set of trp discs on 07/05/20 and they took the money out of my account and they have not been sent out yet. Triton are not responding to emails and not answering phones. My order number 131126 just in case you want to respond to me.
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Posted 4 years ago
Quick turnaround kept me going.
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Posted 4 years ago
Easy to navigate site and good prices - cheapest on line for the bike I wanted and speedy delivery via TNT I would buy from Triton Cycles again !
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Posted 4 years ago
Ordered at 3.50 pm, delivered 9.30 next morning! Thank you.
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Posted 4 years ago
Bought new Bontrager helmet and multi tool. Best price on tinterweb and quick free shipping.
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Posted 4 years ago
Very helpful, problems with my order which was quickly resolved. Many thanks
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Posted 4 years ago
So disapoointed to see waht Triton became in a few weeks. I am professionnal and by the past, I use to buy forks we can not find in another country to please my own customer. But today..... no reply at e-mail ( 8 posted), no reply at phone ( eah 10 past days). It is all you do not want from a supplier :-( And of course, all is payed since 2 months but nothing was shipped , nothing was refund...
Helpful Report
Posted 4 years ago
OK service, ordered something then cancelled the order. They sent a shipped email, then I returned a message saying I had cancelled the order two days prior and requested the return form as the delivery was arranged. They then cancelled the order instantaneously and delivery company emailed to say no delivery. Processed the refund quickly in all fairness, would try again.
Helpful Report
Posted 4 years ago
not happy really second message not replied to and not happy to have to return at my own cost when I ordered a blue helmet and received grey one
Helpful Report
Posted 4 years ago
In a word...... appalling! Everything you don't want from an online seller to be honest. Payment taken immediately. Items listed as in stock, but dispatched 3 weeks later. No response from a single email sent. No one answering the phone lines. Order was dispatched and then cancelled the first time. When the ordered arrived one item was wrong. But as there is no communication from Triton Cycles I feel that I now have to keep this item! On a positive the item that attracted me to the company site was a very competitive price. Really wish I'd read the other reviews before I placed my order, and used one of the many other online cycle companies that privide exceptional service!
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Posted 4 years ago
Excellent service and a very good price for Bontrager lights.
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Posted 4 years ago
Livraison rapide, emballage soigné et produit conforme à la commande.
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Posted 4 years ago
Great company to deal with super fast delivery perfect
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Posted 4 years ago
Great price, unexpected next day delivery, which was a nice surprise. Very happy!
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Posted 4 years ago
My order never arrived, I didn't contact Triton for several weeks, we are in unprecedented times and appreciate they could be busy, unfortunately my emails were ignored, the part eventually turned up, I probably won't order from Triton again
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Posted 4 years ago
Great service as always
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Posted 4 years ago
Triton Cycles is rated 4.6 based on 4,061 reviews