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Triton Cycles Reviews

4.6 Rating 4,061 Reviews
89 %
of reviewers recommend Triton Cycles
4.6
Based on 4,061 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 70%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Triton Cycles Reviews
Visit Website

Phone:

0208 508 0682

Email:

info@tritoncycles.co.uk

Location:

Unit 4 Prospect Business Park, Langston Road
Loughton , Essex
IG10 3TR

Write Your review

Triton Cycles 5 star review on 5th August 2020
Alvin
Triton Cycles 5 star review on 17th June 2020
Nick
Triton Cycles 5 star review on 11th June 2020
Christofer
Triton Cycles 5 star review on 5th June 2020
Paul
Triton Cycles 5 star review on 3rd June 2020
Anonymous
Triton Cycles 5 star review on 2nd June 2020
Poullaouec
Triton Cycles 4 star review on 2nd June 2020
Michaël
67
Anonymous
Anonymous  // 01/01/2019
Received the item very soon considering the circumstances. Excellent communication. Highly recommended cycling shop. Will buy from them again.
Helpful Report
Posted 4 years ago
Commande 124408 (WEB124408) faite le 7 avril, nous somme le 10 mai et jamais reçue. J'ai envoyé deux messages et ne répondent jamais. Quelle déception !
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Posted 4 years ago
Good price. Fast delivery.
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Posted 4 years ago
Commande passée le 17/04/2020 ... et toujours rien de reçu. NE REPONDS PAS AUX MAILS !!! NE REPONDS PAS AU TELEPHONE !!! à fuir ....
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Posted 4 years ago
efsdbgsnnnnnnnnnnnnnnnn
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Posted 4 years ago
I admit, I was very afraid that this could be a scam, as some suggested here. But NO, it's NOT like that at all! It's probably just a small family business / store, and things aren't moving at all fast. It took almost 2 weeks from the time of payment until someone told me that the order was ready to ship. During all that time, not even an answer from anyone. From the moment of shipment I received the package by DPD in 3 days, everything is OK, the products are in perfect condition. In the end I am very happy. If your needs are urgent in any way, this is probably not the place to buy. Otherwise, they have very good prices, I fully recommend.
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Posted 4 years ago
I admit, I was very afraid that this could be a scam (as some hinted here), BUT NO, IT'S NOT AT ALL! It's just a small family business store ( I guess) and things are not moving fast. It took almost 2 weeks from the time of payment until someone told me that my order is ready to ship. In between no single answer. But after the dispatch, in 3 days I receive my package by DPD, all well, items in mint condition, so everything ended fine and I'm happy :) If your needs are urgent in any way, this is probably not the place to buy. Otherwise they have very good prices.
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Posted 4 years ago
Perfect apart from me being told i needed spin doctor parts and i dont its mt hub parts so now lost money.
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Posted 4 years ago
Didn't get a tracking number, and they asked me for a review before I even got the item.
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Posted 4 years ago
The Bontrager tyre arrived promptly and was as described and all for a great price.
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Posted 4 years ago
I wrote to ask information about my order, no answer!! No tracking number !! Order dispatched on the 30th april? Have no information at all ???
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Posted 4 years ago
bought a bastarn bike bastarn tyre bastarn burst
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Posted 4 years ago
I ordered a Ritchey saddle during lockdown. The saddle arrived on time and the product is great.
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Posted 4 years ago
I Ordered my new bike a GT zaskar carbon elite on the 23rd April I had Email confirmation with delivery date from 29th April to 12th May I phoned a lot of times no answer and emailed 3 times with no reply but I do understand business are with reduced staff and are very busy I Sent another email on the 6th May had an email replay from Cara on the same day to day my bike was ready for dispatch and my bike arrived from from TNT 7th May I would like to thank Cara for sorting my order out and for replying to my emails. 2 weeks from my order to receiving my new bike in these difficult times that we are all experiencing is normal service from most companies at the moment I am happy with this service Just need to put it together now I also had an email from Cara today to confirm my bike arrived and to say have a nice long weekend and happy riding ! Thanks Andy
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Posted 4 years ago
Fast response on chat. Fast delivery to Denmark. Nice product!
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Posted 4 years ago
Highly recommend... Speedy delivery and exactly as advertised. Priced competetively. Will buy from again next time I need spares.
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Posted 4 years ago
Best price on internet for my purchase and quick delivery 👍
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Posted 4 years ago
Very efficient service and delivery considering the coronavirus lockdown In Europe. Bike and kit arrived well packaged and in good working order. My young lad was over the moon with his new bike and so far we have logged a good few hundred Kilometres together during our daily lockdown exercise. Thanks Triton Cycles.
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Posted 4 years ago
Pas reçu commande ordre 127014. Du 19/4/2020. Pour quand la livraison. URGENT Merci
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Posted 4 years ago
The status of my order is 'in picking' since the 18th of April. I've wrote multiple times to know the problem and if I could do something to solve it, but I didn't received any answer!
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Posted 4 years ago
Triton Cycles is rated 4.6 based on 4,061 reviews