Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,469 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,469 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really efficient and quickly sorted out a problem, delivering my basket within a few days. Incredibly well wrapped and in perfect condition.”

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Posted 3 years ago

“Fast delivery . Good product .very happy”

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Posted 3 years ago

“Very impressed with the speedy delivery and professional packaging. The wine glasses were exactly as ordered; good quality and reasonably priced.”

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Posted 3 years ago

“Very pleased with my purchase. My skirt matched the online description perfectly. Wrapped with care. Well done !”

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Posted 3 years ago

“Great varied collection of boutiques - - lots to see and select from - which I did! Lovely presents for family! Thank you!”

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Posted 3 years ago

“They were very helpful and always friendly.”

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Posted 3 years ago

“Wow - the delivery was super fast and the product and packaging were excellent! thank you”

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Posted 3 years ago

“Hard to find a gold dish drainer and not a rose gold or copper. Just what I wanted.”

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Posted 3 years ago

“SUPER THANK YOU EXCELLENT”

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Posted 3 years ago

“Exceptionally fast delivery, carefully packaged. Love these glasses too.”

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Posted 3 years ago

“Great service - lovely quality products - thank you”

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Posted 3 years ago

“Purchased a pair of sheepskin slippers, Shepherd of Sweden, delighted with them. The fit is perfect and the quality excellent. Parcel arrived within the period advertised, excellent service..thank you.”

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Posted 3 years ago

“Love it that you never quite know what you will find on Trouva, but I can always guarantee that it will always be ‘different’ and fabulous! Love my née stylish Things to do Today notebook!”

Trouva 5 star review on 17th October 2021

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Posted 3 years ago

“Great service, arrived within a couple of days with lovely packaging and message. Will buy from Trouva again.”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“I have only used them once. It started badly, I received a partially used air freshener in a box with no packaging that looked like it had been tampered with. I wrote to them. I received a very quick response apologizing for this. The next day I was told a replacement was on it's way, I could bin what I had received and that I was being given a gift voucher. All in all I am impressed with them.”

Trouva 5 star review on 16th October 2021

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Posted 3 years ago

“Great service, quick delivery & quality product.”

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Posted 3 years ago

“Excellent service. Interesting things for sale. Jane Kiel”

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Posted 3 years ago

Hi Jane, Thank you so much for your kind words, truly appreciated. 🥰 So glad to hear that you're happy with your jacket. We do take pride in our catalogue of unique items, and we're pleased to know that you are making the most of it. Looking forward to your next visit. Warm wishes.

Posted 3 years ago

“Love the variety and the fact that you can choose local / UK suppliers!”

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Posted 3 years ago

Hi Juliette, hope you're safe and well. So glad to hear that you're happy with your Trouva experience. Thank you for choosing us, and we look forward to your next visit. Warm wishes.

Posted 3 years ago

“Found exactly when I was looking for almost immediately! Perfectly packaged order arrived within a couple of days so really pleased I found Trouva”

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Posted 3 years ago

Hi Moria, Thank you so much for your kind words, truly appreciated. 🥰 We aim for a smooth experience, and it's great to confirm that we achieved it this time. Looking forward to your next visit. Warm wishes.

Posted 3 years ago

Trouva is rated 4.6 based on 4,469 reviews