True Religion Reviews

1.3 Rating 386 Reviews

6 %

of reviewers recommend True Religion

1.3

Based on 386 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 26%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does True Religion deliver? How long does True Religion take to deliver? Does True Religion deliver on time? How is accuracy and good condition of items delivered by True Religion?

Returns

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Customer Service

How can I contact True Religion? How quickly does True Religion resolve customer queries?

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Visit Website

Phone:

844-878-7546

Email:

customersupport@truereligion.com

How quickly does True Religion resolve customer queries?

Helpful Report

(3 weeks ago)

Greater than 52% of reviewers feedback is True Religion takes over a week to resolve customer queries.

Helpful Report

(3 weeks ago)

58.44%

Industry Average

“ I ordered the red Crystal Tiger Zip Hoodie & Jogger set on November 29th, $123.00 Label was created on 12/3 @ 2:40 in California. Arrived in Ellenwood, GA on 12/14 at 7:40 pm. Today is 12/20 and it’s still just sitting there. I sent an e-mail to True Religion customer service, awaiting response. I will update once received, this has been a bad experience ”

- T. N. Williams

“ I have been contacting True Religion via their text app since December 13th about my package. It was scheduled for delivery and has not moved. I contacted Fedex and Fedex said contact True Religion so I have and the customer representatives on the text app are so rude and unhelpful. Megan E lied on Monday Dec 16th and told me to contact them back in 3days. I did which is today and SUPER RUDE JADE M was VERY RUDE AND WOULD NOT CALL FEDEX SHE ACTUALLY TOLD ME IF COULDNT WAIT FILE A CLAIM WITH MY BANK. She was HORRIBLE TO TALK WITH. She also told me to call in 2-3 days just like Megan said on Monday. They just lie and give you the run around. You cant speak to a live person only text. ITS HORRIFYING. Im uploading the screenshots of the LIES AND HORRIBLE CUSTOMER SERVICE FROM MEGAN E AND ESPECIALLY JADE Mshe should be FIRED ”

- Anonymous

“ True Religion apparently has no customer service no one answers phones. ”

- Rick

True Religion Reviews

Customer Service - Average