Trust Panda Reviews

Name: Trust Panda
Address: 19 David Avenue, 19 David Avenue, North Ryde
Rating: 4.94

4.9 Rating 798 Reviews

99 %

of reviewers recommend Trust Panda

Company Reviews

Product Reviews

Metrics

4.9

Based on 798 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As a Telecommunications provider mainly for small business I also provide LastPass as an associated product and wanted to value add with MFA. I tried a few options but the Yubikey won out on features and ease of use. I am still coming to grips with this product, it seems to be as simple or as complex as you want to make it but there seems to be heaps of info out there to reference. The biggest surprise was the purchase experience through Trust Panda. I tried to purchase online but was not able to apply the free delivery so went to give them a call but it was Saturday and they were closed so I just fired off an email. This was random dude only purchasing two keys questioning $10 delivery and I get a phone call back within a couple of hours. So the guy that calls me answers all my questions sorts out all my problems and emails me a link to complete the purchase, I was not entitled to free delivery (I really should read the purchase info) but I received it anyway and had received the keys by Wednesday in Perth. Packaging was excellent - actually it was better, it screamed quality at me and they chucked in a free pen. Did it make the product any better? Probably not but it tells me I am dealing with people that that value quality. Would I recommend Trust Panda? For sure...”

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Posted 3 years ago

“Fast handling and good tracking of product.”

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Posted 3 years ago

“Great and fast service. Very nicely and securely packed. Thanks for the pen too, just in time when I needed one ;)”

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Posted 3 years ago

“The Yubikey is great and shipped very quickly, Thanks!”

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Posted 3 years ago

“Amazing service really happy and would highly recommend”

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Posted 3 years ago

“The YubiKey works as expected, and the NFC bit is convenient. Trust Panda service was convenient and efficient. Maybe Trust Panda can think of including a branded RFID protective cover instead of the complimentary pen (same cost I guess) so the NFC keys can be carried around without compromising it.”

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Posted 3 years ago

“My interaction with Trust Panda has been positive.”

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Posted 3 years ago

“Top company to deal with. Prompt and efficient buying experience. Highly recommended.”

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Posted 3 years ago

“Fantastic service. Received instant, helpful phone advice when choosing a product which was promptly shipped and arrived nicely packaged in a short amount of time.”

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Posted 3 years ago

“Very happy with Trust Panda. The order process was straight foward and I was impressed with the speed the order was fullfilled.”

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Posted 3 years ago

“Everything as described. Prompt and efficient buying experience. Highly recommended!”

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Posted 3 years ago

“Arrived very quickly and product worked as intended.”

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Posted 3 years ago

“very simple shopping experience and quick delivery. Key works easily out of the box.”

Trust Panda 5 star review on 16th August 2021

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Posted 3 years ago

“Good service and quite fast delivery. A hassle-free experience.”

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Posted 3 years ago

“Very fast delivery and packaging, trusty website.”

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Posted 3 years ago

“love TrustPanda service, for sure I will order again.”

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Posted 3 years ago

“Amazing security company with great professional approach. They are quite quick in their response. A pleasure to do business with them.”

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Posted 3 years ago

“Friendly and also knowledgeable on the tech and certification of the different FIDO capable key, and was able organise a courier to get a key to me same day.”

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Posted 3 years ago

“I got the product on the same day I purchased it! Best experience I had with online shopping!”

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Posted 3 years ago

“Great communication and packaging, very timely delivery.”

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Posted 3 years ago

Trust Panda is rated 4.9 based on 798 reviews