Trustpilot Reviews

Name: Trustpilot
Rating: 1.45

1.5 Rating 2,653 Reviews

10 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.5

Based on 2,653 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

Visit Website

Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

Write Your review

Tell us how Trustpilot made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Trustpilot 1 star review on 29th April 2025

120

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really reliable service with like minded people for the most part. I always use Trustpilot to gauge how a product or company performs. Thanks again :)”

Helpful Report

Posted 6 years ago

“Cassondra Polk was very helpful and kind and courteous. She helped me get all the information I needed.”

Helpful Report

Posted 6 years ago

“I disagree with negative remarks regarding Trust Pilot as I have personally left both good and bad reviews of companies I’ve used and they have never been removed if I’ve given justified comment not to use a certain company or to be aware I Trust Trust Pilot”

Helpful Report

Posted 6 years ago

“I spoke to Toni who was extremely helpful. Sorted out and dealt with the issue I had quickly and efficiently”

Helpful Report

Posted 6 years ago

“You guys are great! Thanks”

Helpful Report

Posted 6 years ago

“Ashley is the best guy in the team, he provided excellent service to me. All the best For future business.”

Helpful Report

Posted 6 years ago

“I have used Trustpilot a few times but the latest review I posted got me compensation within two minutes after the company had ignored my emails. It appears some companies are replying instantly to negative reviews which have to be good for the consumer.”

Helpful Report

Posted 6 years ago

“Had a query over dividend reinvestment with Interactive Investor. This was resolved very easily and quickly by one of their representatives”

Helpful Report

Posted 6 years ago

“I have posted two complaints with Trustpilot, one regarding a complaint with Car Phone Warehouse and one with a subsidiary of Tripadvisor. Once posted i was contacted within a few hours by both the companies and i received refunds from both. I had originally contacted both the above companies via their complaints/customer services department but was given the run around. Can only speak as i find . cannot fault Trustpilot”

Helpful Report

Posted 6 years ago

“ScS furniture is extremely good quality and a great range of choise. Salesperson:Ali was very professional and helpfull. He is very good at promoting furniture. 100% recommend!”

Helpful Report

Posted 6 years ago

“Based on trustpilot reviews I was able to use a company which sold genuine products. Many thanks.”

Helpful Report

Posted 6 years ago

“Never had a problem with Trustpilot and its where 90% of my reviews are written. Never heard of this site before and its strange it came in the top 5 of a UK only sites search!!! What are you up to guys??? Bit of naughties surrounding this site methinks!”

Helpful Report

Posted 6 years ago

“Very good and excellent service”

Helpful Report

Posted 6 years ago

“It helps me a lot when I am thinking of using a new company”

Helpful Report

Posted 6 years ago

“the delivery crew were very good really nice people and very good at the job all and all very pleased with the crew customer number 3488609”

Helpful Report

Posted 6 years ago

“I can go here and warn others of a bad experience or a good one.Like everything the final decision is up to the consumer. But it greatly helps to have another look from someone else.Most companies only show the good report and that is the first flag that should be an indication of them.”

Helpful Report

Posted 7 years ago

“they printed my review and the order which was made on line was del in less than a week very good”

Helpful Report

Posted 7 years ago

“Gives an opportunity to pass on praise where it's due, and as well as a kick in the pants where it's not. All based on personal experience, not hearsay”

Helpful Report

Posted 7 years ago

“I find Trustpilot a very honest place to leave reviews but believe that a lot of people that but bad reviews in are trying to make them look bad in anyway they can I have look at loads of bad reviews but they give no proof of who they are staying anonymos if its a true review then why are frightened to give there name is it because they are like a lot of people that have nothing to do and spend time going on the internet and doing things keeping them occupied instead of getting board like acting like little kids I know for a fact trustpilot always give the review that as been given making them very honest in every way”

Helpful Report

Posted 7 years ago

“I am a little surprised at all the negative comments about trustpilot, but I can only speak as I find. So if companies are paying them to write positive reviews then Vets Now .. an emergency vet company are not paying them enough. This company is rated as bad, because it is. Vets Now frequently report posts to take them down, but my experience of Trustpilot is that they encourage and help with the the reviews in order to re post them. They allow people who contact me about the company to spread the word and at the very least annoy Vets Now.... I have no complaints about them.”

Helpful Report

Posted 7 years ago

Trustpilot is rated 1.5 based on 2,653 reviews