Trustpilot Reviews

Name: Trustpilot
Rating: 1.44

1.4 Rating 2,611 Reviews

10 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.4

Based on 2,611 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

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Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 5 star review on 25th January 2025

105

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“In my opinion it is a garbage website. Any negative reviews automatically get removed, while positive reviews get posted. Clearly it's meant to promote companies. I have also read that that companies pay good money to get positive reviews on the website, which is a clear conflict of interest. You can also tell that many of the reviewers are what is 'Invited', meaning the vendor invites people to post positive reviews. I have no way of knowing if these people were actually paid money, but I suspect many of them were, because many of these reviews are written in broken English and probably come from overseas countries where they pay them a small amount of money for a positive review. This is one of the least trustworthy websites, despite the name.”

Helpful Report

Posted 1 month ago

“I reviewed a few companies on this website in the past, they were all positive reviews and never got problems with the company. A few days ago, I reviewed a company negatively, as consequence Truspilot sent me an email to confirm my identity, and asked for my phone number as well. If it was was a guy, I would call him a stalker, but I think the company tried to pressure people when they review negatively. It reminded me that people tend to conform under any kind of social pressure. That's not my thinking, it's been tested by an experiment called "Asch Conformity". I am not going to use this website anymore.”

Helpful Report

Posted 1 month ago

“I get most of my reviews refused (flagged), although I have put reference numbers on. I will not be using it again to see reviews as it seems many reviews seem fake - (online chatter).”

Helpful Report

Posted 1 month ago

“Two travel companies, working in “partnership”, left me in a very serious situation in the middle of a foreign city. When I wrote a review of them on Trustpilot, including a fully substantiated account of what happened, it was rejected by their algorithm. I asked them to explain what part of my review broke their rules but they just said, “To protect the integrity of our platform, unfortunately, we cannot give you specific details about why your review has been removed.” It didn’t seem to worry them that they were impugning my integrity by basically calling me a liar. Several emails later, they suggested, “… if you’d like to write a new review about your experience … you’re welcome to do so”!! How exactly I am supposed to write a new “acceptable” review which they will publish, if they won’t tell me what was wrong the original “unacceptable” review?!! I no longer have any trust in Trustpilot. Their algorithm is obviously flawed and they don’t back it up with trustworthy human input. Most of the emails I received were signed by different people but all using the same scripted replies. Not one of them responded to the documentation I provided which authenticated my claims. I have experience of working as an investigator of complaints so I know exactly how badly Trustpilot handled this.”

Helpful Report

Posted 1 month ago

“I was the victim of a notorious scam on Crytofx, starting with an initial deposit of £750, followed by an additional £1,500. Each time I attempted to withdraw my funds, I was met with demands for further payments to cover taxes and various complicated government fees. Despite the mobile app showing that my profits amounted to £117,000, I was unable to access these funds. By the time I realized the company was fraudulent, I had incurred losses of £80,000. After researching the company, I came across a webpage where others shared similar experiences of financial losses caused by this organization. One of the comments, from an older gentleman, described how he managed to recover his funds with the assistance of the Hackshift360 support team. Encouraged by his success, I decided to reach out to them. They were already familiar with the situation, and within 24 hours, I had recovered everything. I am sharing this to ensure that the Hackshift360 support team remains fully operational and continues to help others. You can contact them via the support team via E-mail -: .Hackshift360 (@) gmail. com Web (Www. Hackshift360. com)”

Helpful Report

Posted 1 month ago

“A failed investment left me $73,000 in debt, but thanks to Recoeso.com’s prompt and professional help, I recovered my funds and regained financial stability.”

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Posted 1 month ago

“I know many thing could have gone wrong this past few days investing online and getting scammed. I was also in your shoes when I invested into a fake binary option where I got scammed of $3000 of BTC but thanks to the help of cry Olivercompanyexpert 505 @ gmail. Com They assisted me in recovering back my scammed BTC. I initially didn’t trust them but I was referred by a friend who I trust well. I was able to get my refund within the space of two weeks. Thanks to Mrs Oliver for help, reach her on WhatsApp +44 74 38 6 87 2 36”

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Posted 1 month ago

“I invested a substantial amount in a company, expecting a lucrative return. However, things took a dark turn. I couldn't withdraw my funds, and the company's excuses were vague and suspicious. They even asked for personal information, which raised red flags. Fortunately, a friend recommended Ultimate Recovery Firm. Their team worked diligently to retrieve my money, and after some persistence, I finally got it back. I'm incredibly grateful for their expertise and dedication.This experience taught me a valuable lesson: always conduct thorough research before investing. If you've fallen victim to a similar scam, don't hesitate to contact Ultimate Recovery Firm: Email: ultimaterecoveryfirm>>>@>>>gmail.>>>com WhatsApp: +1>>>786>>>432>>>2178 Their professionalism and success rate are unmatched....”

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Posted 1 month ago

“Had een review geschreven door beoordeelt werd als zijnde dat ik het product niet had gekocht, zelfs na het opsturen van de nota werd de review niet geplaatst. Trustpilot is daarmee zelf niet te vertrouwen...”

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Posted 1 month ago

“MY Name is Theresa Thomas, From Omaha!!! If you come across this post don't forget to share it, I'm from Omaha Nebraska. I Got into the hands of scammers when trying to make cryptocurrency trades online and i was bitterly scammed of $53,700 USDT in 2 weeks. But luckily i got recommended to Cyber Backers Consultants A TOP bitcoin recovery experts who analyse cryto scams strategic ways of scamming diffrent victims on daily. cyber backers consulted a forensic checks on my case and they helped me recover all my stolen USDT back from the scammers in just 48hours after my case was reviewed. i highly recommend cyber backers consultants to everyone who are also a victim of crpto scams as i was and i use this opotunity to advive everyone out there to pls deviate from involving on online binary options, cryptocurrency, forex, and ponzi schemes. AND if you are a victim of crypto scams pls contact: Cyberbackersconsultant @ gmail .com”

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Posted 1 month ago

“I highly don't recommend Trust pilot for so long now i have been battling with depression because i lost a lot in crypto and i was highly frustrated i am so glad i came across a recovery expert call Mrs. Oliver she really help me retrieve everything i have lost in Trust pilot she can also help you recover whatever you have lost in crypto via *** olivercompanyexpert 505 @ gmail .com or whaps +44 7438 687 236”

Helpful Report

Posted 1 month ago

“I left a review on a business, based on research that was publicly verifiable. As I did not purchase from the company, I left a 5 star rating, but honest feedback in the detail, which pointed out all the reasons why I chose not to use the company. Trust pilot removed my review asking for evidence of purchase. I did not feel this was fair, as I felt my research was valuable to consumers and therefore important enough to share to allow others to make purchasing decisions.”

Helpful Report

Posted 1 month ago

“Trustpilot want proof of my bad experience with one of the companies and want screenshot. I have them, but I cannot send them like their server block everything with attachment through email. WTF!? Like, really!?”

Helpful Report

Posted 1 month ago

“They are paid by companies like DPD UK to remove bad reviews. Trustpilot's income is effectively a protection racket. Those that pay, like DPD UK, have bad reviews removed after a few days. Look at all their reviews from the last few days then look at their overall score. It's all fake. Trustpilot will ask for a reference number to verify your review, then ignore it and remove the bad review anyway. It's a fake protection racket that inflates the ratings of the most crooked companies out there. Companies like DPD UK.”

Helpful Report

Posted 1 month ago

“Pile of horse manure my reviews get removed and that's not the first time they think people have time to keep verifying purchase over and over again they a dumb robot to send and verify purchases. My advice don't put customers through this stress where they have written a long review avoid trust pilot”

Helpful Report

Posted 1 month ago

““Trust Pilot was the best platform when I started investing, well something came up with a fake investment company I file complaint against this company for so long now, I was battling with depression and frustrated until I came across a recommendation about a recovery expert called Mrs Oliver who came from my rescue Olivercompanyexpert 505 @ g mail .com who helped me resolve and retrieve everything I have lost in cryptocurrency, she can also help you recover whatever you have lost in crypto.”

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Posted 1 month ago

“This company name makes such a difference it is clearly explainable thank you”

Helpful Report

Posted 1 month ago

“Warning: Beware of Fake Investment Platforms I'm sharing my personal experience to caution others about the dangers of unregulated investment platforms, particularly those involving binary options, forex, and bitcoin. Unfortunately, I was scammed twice before discovering a legitimate and registered recovery and trading company that helped me retrieve my stolen bitcoin and funds. The recovery process was remarkably smooth and efficient. However, I've learned a valuable lesson: bitcoin mining is not a viable investment option, and any claims suggesting otherwise are likely scams. My ordeal began when I invested $109,000 in ProCapitalMarket, a website that promised substantial returns. Although I monitored the profits, I was locked out of my account before I could withdraw my funds. Fortunately, I found Ultimate Recovery Firm, a credible and legally registered company specializing in crypto trading and scammed funds recovery. They successfully retrieved my money within 2 working days. I'm eternally grateful for their assistance and have already referred friends who were similarly scammed. If you've fallen victim to a scam and need help recovering your funds, I highly recommend contacting Ultimate Recovery Firm: Email: ultimaterecoveryfirm----@---gmail.----com WhatsApp: +1 >>>>>786>>>>-432>>>-2178”

Helpful Report

Posted 1 month ago

“Over the years, I have lost a huge amount of money to fraudulent companies, all of whom have deceived me by demanding payments without providing adequate justification. I have vowed to expose these dishonest practices, and I’m committed to following through. When a colleague introduced me to the Hackshift360 team, everything became clear. Their team of skilled professionals specializes in protecting your assets, particularly safeguarding your lost Bitcoin from fraudsters. If you're facing similar challenges, it's time to stop relying on unreliable network connections and instead reach out to the experts. The Hackshift360 team have a proven track record in recovering lost assets and securing your digital investments. You can contact them through their email or WhatsApp to find the genuine support you need. E / mail — Hackshift360 (@) gmail. com WWW. HACKSHIFT360. COM”

Helpful Report

Posted 1 month ago

“They are dishonest with their ratings. Cash app has 4.3 out of 5, but 50% of their reviews are 1 out of 5... liars.”

Helpful Report

Posted 1 month ago

Trustpilot is rated 1.4 based on 2,611 reviews