Trustpilot Reviews

Name: Trustpilot
Rating: 1.41

1.4 Rating 2,836 Reviews

9 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.4

Based on 2,836 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

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Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 5 star review on 10th January 2025

113

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A complete joke of a company, remove negative reviews even when genuine and never respond to any emails. Scam”

Helpful Report

Posted 4 years ago

“Trust pilot removed my negative review of an estate agent because I had "no proof" that I had an interaction with that company. I explained my negative interactions were entirely phone based which only the company under review had proof of (if they record their calls). Trust Pilot said that isnt enough and took my review down. What an utter waste of time.”

Helpful Report

Posted 4 years ago

“A individual has a vendetta again my company and you have allowed multiple incoherent rants about my business. You say you will verify his comments but he has never been to my company but you still allow his post. His posts don’t make much sense and are riddled with spelling and grammatical error yet you allow them. Disappointed too say the least”

Helpful Report

Posted 4 years ago

“Trustpilot removed my negative review it seems companies pay them to publish only positive reviews. They called themselves Trustpilot but based on my experience they can't be trusted.”

Helpful Report

Posted 4 years ago

“they are removing bad reviews...”

Helpful Report

Posted 4 years ago

“Genuine reviews with backup get removed It's just a platform mainly for those who need to vent there anger instead of managing their grievances in a constructive manner to the source of there anger ! Most companies don't even monitor or respond which says it all.”

Helpful Report

Posted 4 years ago

“You have helped me to reach companies that I couldn’t reach on my own. Very effective and efficient.”

Helpful Report

Posted 4 years ago

“no you are not sorry....”

Helpful Report

Posted 4 years ago

“They removed my bad reviews for a compnay that scammed me. Its like the companies pay them to remove bad reviews.”

Helpful Report

Posted 4 years ago

“You removed my review too. Be honest with people and you will have luck all time. But if you do such bad thing i will return to you”

Helpful Report

Posted 4 years ago

“Trustpilot is a piracy company paid by con companies like hertscarcompetitions.co.uk to remove honest review I left for there dodgy services”

Helpful Report

Posted 4 years ago

“You removed my review..honest expierence warning others of bad company. You are more crooked than they are..shame on you.”

Helpful Report

Posted 4 years ago

“I was recently scammed by a company called Modomobi. I subsequently posted a negative review on Trustpilot. Modomobi objected and my review was taken down for review. I then found that this company routinely objects to every review and Trustpilot duly takes them down! These negative reviews are still not reinstated months later. I then pointed v this out to Trustpilot in a negative review which they have also removed! Don't trust Trustpilot!”

Helpful Report

Posted 4 years ago

“Trustpilot.com is in our view an international scam. You can pay them to hide negative reviews from appearing on your website. Isn't this extortion? Also even your competitors can send fake documents to them, to maintain defamatory fake reviews. They say legal cases against them must be in Delaware, claiming that they're a Delaware company. We asked them to prove this, but they are IGNORING us. We're taking them to court in Denmark, which is the only place they appear to legally exist. To join the class action, see https://www.classaction.legal/trustpilot-com/”

Helpful Report

Posted 4 years ago

“I was asked by Trustpilot to provide evidence of a review, which I duly did. The company which I had reviewed then managed to challenge the review again, and Trustpilot then removed my review until I provided the exact same information again. Trustpilot removes many legitimate reviews.”

Helpful Report

Posted 4 years ago

“Attempted REPEATEDLY to leave a review and verify by code prior to posting. Always fails. It's also very obvious that they remove bad reviews and leave only good ones in many cases. A dishonest company that, ironically, can't be Trusted.”

Helpful Report

Posted 4 years ago

“Clearly, not trustworthy. I am a more elderly woman. I have had serious cause to post warning reviews on HML Group who are the managing agent for the block where I own a flat in W1. My review was removed before being posted. I am quite shocked. Trustpilot needs to be deleted - is that what one should say? Help.”

Helpful Report

Posted 4 years ago

“I review Warrior Trading with a mixed review, some mildly negative, mostly positive. In part I did this because I am a member on Warrior Trading and feared retaliation. So when I wouldn't give Warrior Trading the email I subscribed from when they requested it from Trustpilot, Trustpilot removed my review.”

Helpful Report

Posted 4 years ago

“I reported a bad experience I had with a store and when that store reported my review to TrustPilot, it was taken out asking me to prove it. Why do I need to prove? The company should prove otherwise. It seems that TrustPilot must be earning money from companies and they don't really care about the reviewers which is actually what gives money to the company. I have removed my account from them as they are no longer credible to me.”

Helpful Report

Posted 4 years ago

““After complaining about this online retailer and using some "inadequate" words, I have changed it as requested by Trustpilot. My post has been blurred by them anyway, because the seller report it as untrue. This was a seller which I have dealt with for almost 2 years and all of the sudden the customer care just plummeted. Anyway...I have replied to Trustpilot that I have the proof that the retailer threatened me with cancelling my order even from other seller with which they were in contact with and that I did not receive my refund(that didn't happen till now, since December 2019). Trustpilot asked for the proof. I've sent it straight away, my correspondence with this business' rep. That was in March. Never heard from Trustpilot again and my comment has been completely removed by them. If that is not shocking, I don't know what is. Avoid at all costs trusting Trustpilot!! Please!!””

Helpful Report

Posted 4 years ago

Trustpilot is rated 1.4 based on 2,836 reviews