Trustpilot Reviews

Name: Trustpilot
Rating: 1.40

1.4 Rating 2,818 Reviews

9 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.4

Based on 2,818 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

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Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I left a negative review of a company who has continued to complain to Trustpilot about it. Trustpilot reached out for me and I sent them proof that I was a customer of this company. They accepted it and verified my review. 2 weeks later. They have had another complaint through, and I have to go through the exact same verification process all over again. Utterly stupid, pointless, corrupt company that allows companies to harass reviewers.”

Helpful Report

Posted 9 months ago

“I've wrote numerous reviews and feel angry and very disappointed that 2 very negative reviews I did recently have been taken down. I gave the companies insurance ref and job number . Certainly don't trust " trustpilot" any more .”

Helpful Report

Posted 9 months ago

“Extremely disappointed with Trustpilot for allowing fraudulent companies to prey on innocent consumers. I paid for a service that was never delivered, and when I tried to leave an honest review on Trustpilot, it was removed without explanation. It's clear that Trustpilot cares more about protecting its bottom line than protecting consumers from scams. I will never trust this website again, and I urge others to beware of its deceptive practices. Trustpilot is a sham that prioritizes profit over people. Shame on them!”

Helpful Report

Posted 9 months ago

“This company needs to be investigated as they are PAID BY BUSINESS’S TO CONTROL THE AMOUNT OF NEGATIVE FEEDBACK THEY RECEIVE. THE MORE THEY PAY THE BETTER THE SERVICE THEY RECEIVE. Vinted allow Trustpilot to control the amount of negative feedback they receive. Trustpilot have removed ALL of my feedbacks for Vinted even after evidence of my experience was provided via email which they ignored when sending by email. WHY REQUEST EVIDENCE THEN?!! I then tried writing another review which I received an email to say it was published then later I got an email to say it was removed as it was flagged up not to be genuine. Even after providing screenshots from the Vinted app they rejected it as it did not show a ‘domain url’ and my full name. ARE YOU THICK TRUSTPILOT?! Majority use an app and everyone uses something called a USERNAME not their full name. The screen shot with their logo and messages to me ARE SUFFICIENT EVIDENCE. But it is obvious they will try any excuse/tactic to not publish a negative review for Vinted but if you look at Vinted 5 star reviews, 99.9% are FAKE. I will also mention that all my previous reviews for other companies were published… DODGY? THIS IS FOWL PLAY. I would not believe 90% + of positive feedbacks on this site as there are 1000’s that are FAKE.”

Trustpilot 1 star review on 21st February 2024

Helpful Report

Posted 10 months ago

“They help scammers scam people and remove genuine feedback”

Helpful Report

Posted 10 months ago

“HORRIBLE , BIASED, UNFAIR AND USELESS PLATFORMM to both , leave or receive reviews - it is EVERYTHING BUT TRUST !!”

Helpful Report

Posted 10 months ago

“They delete honest ratings. They help scammers last long. I think you can buy good Reviews and if you pay they will delete all Bad Reviews about your firm. THEY NOT TRUST WORTHY”

Helpful Report

Posted 10 months ago

“Trustpilot are now seemingly removing genuine reviews, I provided genuine proof re review and they just ignored and did nothing. Is this because they are actively trying to stop bad reviews I wonder?.”

Helpful Report

Posted 10 months ago

“Scammers. Received threatening messages from Trustpilot from the 19th of January to the 15th of February 2024. That clarified as harassments as well. Threatening to take down my reviews for no absolute reason. I'm going to report this also on them for harassing me. Very bad experience that I have ever had from the Trustpilot team.”

Helpful Report

Posted 10 months ago

“Dishonest staff that don't even understand their own policies. They seem fine with allowing fake reviews to be kept up as well as completely false accusations to be posted.”

Helpful Report

Posted 10 months ago

“They take off honest reviews because you keep getting fed up of answering companies to get in touch with you and they don't. Trust pilot they look after people who keep paying them to be added to their site.”

Helpful Report

Posted 10 months ago

“I HAD A GOOD EXPERIENCE WITH TRUST PILOT. I WANT I TO WRITE A REVIEW, THATS ALL BUT I DONT WANT TO TAKE THE TIME SIGN INTO TRUST PILOT AND ALL THE STUFF THAT FOLLOWS. I JUST WANT TO WRITE A REVIEW.”

Helpful Report

Posted 10 months ago

“Trust pilot has tried on multiple occasions to try and take down my reviews. I even provided proof and they still threatened to take down the reviews! Avoid them at all costs.”

Helpful Report

Posted 10 months ago

“Trustpilot is a scam review company being funded by scammers globally. Removed 1 start reviews on a constant basis and allowing fake 5 star reviews to grow. they are dusgusting and should be removed from the internet.”

Helpful Report

Posted 10 months ago

“I just visited a customer this morning, asked him to leave a review which he did and 5 hours later review removed. I also have some offensive abusive reviews which I have reported only to be told there is nothing wrong with them. Strange!!”

Helpful Report

Posted 10 months ago

“I left a legitimate negative review for a company......Legacy Wills UK and they removed it as they are being paid a subscription by that company. This company scams old and vulnerable people by overcharging for wills which are not legally recognised unless verified by a solicitor. Save money by going direct to the solicitor.”

Helpful Report

Posted 10 months ago

“Biased organistion which dictates which opinions are acceptable to it rather than being a platform for the individuals free speech and experience. Pointless using it.”

Helpful Report

Posted 10 months ago

“Did reviews of NHS guess what no code to type in. A genuine review NHS dentist waiting list. Sounds like trustpilot only likes good reviews even people are paid or incentive. Neither not paid or any incentive.”

Helpful Report

Posted 10 months ago

“Voltsmaster garage ashton road oldham absolutely disgraceful bad service, didn't fix the problems and charged and overcharged, rude staff, don't take. MY word for it read all the horror stories of negative reviews about this garage (AVOID)”

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Posted 10 months ago

“The trust in Trustpilot is a lie”

Trustpilot 1 star review on 11th February 2024

Helpful Report

Posted 10 months ago

Trustpilot is rated 1.4 based on 2,818 reviews