Trustpilot Reviews

Name: Trustpilot
Rating: 1.40

1.4 Rating 2,781 Reviews

9 %

of reviewers recommend Trustpilot

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1.4

Based on 2,781 reviews

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Trustpilot 1 star review on 25th November 2024

108

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tried to leave a negative review for Hermes Dyce Aberdeen whose driver forged my signature twice and parcels not delivered but Trustpilot took it down what a total waste of space Trustpilot is what’s the point of it??!!”

Helpful Report

Posted 4 years ago

“they remove bad reviews. likely charge the company you are reviewing. I wrote a bad review for bankmobile and they remove it, emailing me for "evidence" which i sent in the form of an ATT wireless bill. they still did not put my review up even with evidence. DO NOT TRUST TRUST PILOT”

Helpful Report

Posted 4 years ago

“Nothing but paid reviews, and the companies can remove reviews they do not like.”

Helpful Report

Posted 4 years ago

“Removes bad reviews, never answers why and how to bring them back. It is a really sad company and I hope that every step twoards removing this website helps to become more genuine”

Helpful Report

Posted 4 years ago

“They systematically delete bad reviews. Even if you send them a proof of purchase they won't accept on the basis of some ludicrous excuses (like saying the purchase was made way too long ago). They censored my negative review about Wish.com, which is another scam company. Protecting each other, don't ya?”

Helpful Report

Posted 4 years ago

“Once again TP you have removed my reviews of the motor ombudsman service because ie its integrity what about the reviews I have flagged ie does not contain actual buying experience but still there Sorry guys but it leaves me rather confused”

Helpful Report

Posted 4 years ago

“They take down reviews that their mates don't like. They only allow good reviews or else it will be questioned. Cannot trust Trustpilot. Their reviews are as meaningless as eBay feedback.”

Helpful Report

Posted 4 years ago

“They allow companies like Hermes, Music Magpie, SCS, Royal Mail and themselves to employ bot farms and stooges to post fake positive reviews around the clock. Not only is it highly unlikely they have that many customers, it isn’t likely they’d all have such positive experiences that they’d leave blurbs at ridiculous hours. They take down reviews of yours that aren’t libellous, threatening or disingenuous - not making it clear as to why - and don’t get back to you when you say it’s a misunderstanding. They got back to me very quickly when I mentioned about a French fashion firm getting unfair schtick, so they can‘t use that excuse that they’re busy. Not only are there bot farms on claimed sites of firms who can’t act on bad publicity, the courier Hermes have an unfair number of alternative sites to divert people’s spleen. And like I’ve said: the fashion brand was the first search result on there until I rectified it, yet they’re still getting criticism for parcels not being delivered properly because they don’t make it clear for people. I mentioned everything in this review on their review and that Antipodean woman just gets you to go round in circles. Your reviews are taken down? Contact compliance about it. You’ve contacted compliance about it? Visit our web page to see why your review’s been taken down: which involves contacting the elusive compliance again! And a lot of clowns get past their algorithm or are apparently never flagged by anyone and they post gibberish, foul language, threats or assumed identities. So unfair. An elderly person will see on of their ratings in a newspaper or on the side of a bus and assume it’s alright. Stay well clear of it and use platforms like this that aren’t likely to be as malleable.”

Helpful Report

Posted 4 years ago

“I would have given zero stars if I could have. Essentially they just flat out stole my money and have no intention of giving it back. I have written them atleast a dozen emails. They rarely respond and even if they do it's some babbling BS that makes no sense. I have asked for a phone call about 10 times, no response. Tried calling them and their number doesnt even work. DO NOT USE THIS COMPANY!! You will almost certainly regret it. if you have fallen victim to such a scam, then please ensure tha t you contact nexonservices530 @ gmail. com. visit here: https:// nexonservices530. wixsite. com/fundrecovery”

Helpful Report

Posted 4 years ago

“You should not remove the review I left for world pay . It was legit and honest one”

Helpful Report

Posted 4 years ago

“2 weeks ago ,I wrote a very negative review about the international swindle dating site,named Asian date ( fake profiles written by scammers,fake and automated invitations to chat sent in chain,fake letters billed 12 dollars for reading,etc...etc).then the Russian mafia who owns and manages this huge rip-off ( as many others under the name of the financial beneficiary: Solnetworks,based in Malta to flee the taxes it should pay!) reports my review while saying that I never have had any activity in Asian date.While I even was a VIP( very idiot person I was) in this Asian date which stole to me more than 50000 dollars!So,Trust pilot cancelled my review and all the previous ones about Asian date until investigation was made and asking me to send any proof of evidence that I was an active member of Asian date.What I did by returning a scan of a Visa Card statement issued by my German bank.Since then,I never heard about Trust pilot!does it get money from the Russian mafia multinational of rip-off(Solnetworks) to delete the negative reviews?? I have serious doubts now as the Russian mafia Solnetworks will use all the means to continue to steal hundreds of millions of dollars a year!”

Helpful Report

Posted 4 years ago

“As long as you write a good review they will accept it but the minute you write a negative one they will bombard you with emails informing you that the review will be invisible. Very untrustable company and fake reviews.”

Helpful Report

Posted 4 years ago

“I booked 5 free demo, and then 5 free customer sales call and never received an answer. All I want to know is if I buy their 599 program can I use on more than 1 site. Spoke with boy called Anton from their customer service this morning and the guy just wanted to get rid of me asap. He sent me to their legal dept!! This company is seriously bad, they do not care about their customers whatsoever.”

Helpful Report

Posted 4 years ago

“I purchased £140 parrot items from scarletts parrot essentials uk, they delivered it to an oil company instead of my home, I had to sort it all out/track items down myself, and had a week of hell with phonecalls, emails, sleepless nights as to who signed for my items, and a lot of abuse and lies from her, I eventually told her to get her courier Fedex to send all back to her, and I did get a refund then pay pal tells me she cancelled, it, so I had then to provide tracking number proving she signed for her returns, paypal saw through her and go my money back off her. I put my experience on trustpilot, she lied about me, reported it and it got taken down, She got the ebay feedback taken down. Google review taken down, she was that nasty to me, I even pasted her replies to me in my review, and put tracking numbers as evidence etc etc. Trustpilot is a total disgrace, and the sooner evberybody knows they are not to be trusted the better.”

Helpful Report

Posted 4 years ago

“They are crupt as hell im with a company that just lies all the time so i put it in a review and trustpilot just removed it and said i wasnt a customer the sad thing is ive been stuck with the company for over a year being ripped off so im not reviewing for them anymore its not worth it as if it dont kiss the back side of the company you are reviewing it will be removed”

Helpful Report

Posted 4 years ago

“Terrible company and a promoter of fake reviews!! Complained about the excessive fake reviews and they don't even monitor or remove these fake rubbish. Pointless company!!”

Helpful Report

Posted 4 years ago

“I left an honest review of a parrot supplier uk she reported it 8 times by lying about her reasons why she wanted it taken down then somebody else left a negative review after me and theirs was reported too I noticed then both our reviews disappeared! I did a lot of research and I found a group on Facebook who get paid to give false reviews in exchange for either money or fake reviews for their own companies called Trustpilot review exchange so basically Trustpilot is corrupt and unbelievable”

Helpful Report

Posted 4 years ago

“Yet again, My very accurate and honest negative comment about a company i had dealings with has been removed by Trustpilot, why? because this bad company is a paying Trustpilot..hence the company is now almost a 5 star...unbelievable they can get away with it..DO NOT TRUST TRUSTPILOT.”

Helpful Report

Posted 4 years ago

“Companies that pays them can remove negative reviews, what a joke for a system.”

Helpful Report

Posted 4 years ago

“If the company does not pay them anyone can trash the company, but if the company pays trustpilot that company can remove their negative reviews. Do not trust trustpilot, it is a scam.”

Helpful Report

Posted 4 years ago

Trustpilot is rated 1.4 based on 2,781 reviews