Trustpilot Reviews

Name: Trustpilot
Rating: 1.40

1.4 Rating 2,780 Reviews

9 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.4

Based on 2,780 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

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+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 1 star review on 25th November 2024

108

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a terrible experience with a company and wrote a review. Trustpilot took it down and asked for evidence that I had a shopping experience with them. I sent several documents. After one week, they wrote back saying I had to give further evidence. They allow companies to kiss their behind in order to remove real, genuine reviews by dissatisfied customers. The company is misusing the flagging system and Trustpilot is backing them up.”

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Posted 4 years ago

“Trustpilot is not trustworthy. Bad reviews mostly come from our competitors or customers who have never shopped with us.”

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Posted 4 years ago

“It’s a very strange site and there is no trust about it. You post a bad review and then all of a sudden you are made out to be a liar. It’s not impossible for bad reviews, as people unfortunately can have a bad experience. It’s also strange how when a bad review is posted within hours countless good or excellent reviews are posted. I don’t think this is a true reflection and there is obviously some corrupt behaviour going on and it’s unacceptable to make someone out to be a liar. If a company’s service isn’t good and you want to leave a review you shouldn’t be penalised. The company need to take the points on board and provide better service, simple as that.”

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Posted 4 years ago

“Horrible experience As a businessman, I put my company on this company to gain genuine reviews. I gained 14 genuine reviews and they were all removed, Trustpilot claimed their SMART (apparently) system spotted something wrong. Eventhough the reviews are from genuine customers with genuine profile linked to my company, Similar bad experiences occurred with my friends, I now use google for reviews and its much more peace of mind. Please, business owners, stay away from Trustpilot.”

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Posted 4 years ago

“They allow bogus reviews placed by the companies themselves and don’t care. You can see companies with less than 80 reviews received most in a 7 day timeframe and then you see the bad ones over a period of months after the initial bogus build up. This site cannot be trusted.”

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Posted 4 years ago

“total scam. They collude with product vendors to only show case fake good reviews.”

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Posted 4 years ago

“Tried to give a company a good review and they took down my review as untrustworthy. That’s awful tbh”

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Posted 4 years ago

“this firm is such a fraud. I've been working on asking clients for reviews for years, not because I wanted to use trustpilot, but a client kindly left me a review without prompt 5 years ago. I had one review on trustpilot and I was losing business because one review looked amateur. Trustpilot refused to remove the listing, so I had no choice but to embrace the platform. It takes me ages to get reviews due to the nature of business, and these crooks have deleted over 60 genuine reviews over the past 5 years, why? Because I won't pay to access their services. They act like a mob, trying to soften people up. I've had enough of their tactics, and just refuse to acknowledge them now.”

Helpful Report

Posted 4 years ago

“They fake the data!! Literally had ant bad review I wrote on that site taken down by Trustpilot. Basically call you a liar. I have proved my experiences I review to them many times, but each time they eventually flag it up and tell you "no" I'm quite shocked. I think better fake the reviews to be blunt.”

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Posted 4 years ago

“Terrible service, extremely expensive, stay away. Been with them for two years, now they put up teh price 5 times!!! 500% increase in price for a less service. Stay away.”

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Posted 4 years ago

“Trustpilot are fraudsters. It took 6 weeks for me to get them remove a profane false accusation against one of our directors which content besides being false was nothing to do with out business. Yet, when I try to leave this same review against Trustpilot on their own site, it gets removed within 5 minutes; when you appeal, you are ignored. You really can not trust trustpilot; they are fraudsters. BTW The accusation against our director was that he is a pedophile which, besides being false (the work of a competitor) is ironic in that we understand the CEO or other high ranking director of trustpilot are themselves a convicted pedophile!”

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Posted 4 years ago

“Amit Sharma approached best.norways newdelhi”

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Posted 4 years ago

“I too had a disgusting experience with trustpilot. I wrote a negative review about global work and travel and they told me the review I wrote was fake. They asked me to prove I had the experience, so I did. They refuted my evidence and deleted my review. They are not too be trusted!”

Helpful Report

Posted 4 years ago

“Trust Pilot supports fraud by only allowing cash for comment favourable reviews regarding the IVY TRUSTS trading platform. Any attempt to provide honest unfavourable reviews regarding the scam that IVY TRUSTS promotes is blocked from their review platform. There is considerable doubt regarding the independence of Trust Pilot when an attempt is made to report fraudulent behaviour. Do not believe favourable comment that is made in Trust Pilot regarding IVY TRUSTS.”

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Posted 4 years ago

“customer service 8756-8308-13”

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Posted 4 years ago

“Amazon customer care number 8756830813, online shopping Refund money product damage”

Helpful Report

Posted 4 years ago

“Bernie (Trustpilot) Aug 10, 2020, 3:01 PM GMT+2 Hello, Thanks for your inquiry about the review by Martyn Etheridge. We understand that you reported the review for being about a different business. We’ve now read the review and found nothing to suggest it’s for another business. Therefore, the review has been reinstated online. If you don’t recognize the reviewer, you can reach out to them for more information using our Find Reviewer tool. If you get a response but still don’t recognize the reviewer, or after 3 days without a response, a new reporting option will become available: “Not based on a genuine experience”. Please note that you can only re-report the review for this reason if it was written within the past 12 months, since we don’t expect reviewers to keep documentation of their experience for a longer period of time than that. If you have any questions, try visiting our Support Center or ask us by replying to this email. Kind regards, Bernie Bernie, Are you smoking Crack? We are Quality Car Service you can find us on this google link, https://www.qualitycarservice.co.uk/ Bernie we have no association to the company 'the car connoisseurs', we make no mention of 'the car connoisseurs' on our web site, we do not sell cars, we make no mention of selling cars. Find us on trustpilot here, https://uk.trustpilot.com/review/qualitycarservice.co.uk 'the car connoisseurs' appear on google here https://www.google.com/search?q=the+car+connoisseurs&oq=The+Car+Connoisseurs&aqs=chrome.0.0j46.258j0j7&sourceid=chrome&ie=UTF-8 The google my business section links 'the car connoisseurs' to this web site https://www.tccessex.co.uk/ they sell cars!!! Trustpilot have https://www.tccessex.co.uk/ listed and your reviewer has also left the same review here, https://uk.trustpilot.com/review/www.tccessex.co.uk Bernie put down the crack pipe get a good nights sleep, review this complaint correctly and let me know the outcome.”

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Posted 4 years ago

“very bad site that deletes all negative reviews because they are corrupted. do not trust them”

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Posted 4 years ago

“Super easy to remove reviews and manipulate reviews. Customer use reviews as a blackmail tool. Not trustworthy whatsoever”

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Posted 4 years ago

“They remove genuine factual reviews and they mislead. I had issues with a certain company, I wrote a review about my experience with that company. Suddenly trustpilot emails me saying they had removed my review because it was defamatory. The same company having bad reviews, then gets great 5 star reviews 2 weeks after. By the way, it had many bad reviews that are no longer available or visible to trust pilot. 😂”

Helpful Report

Posted 4 years ago

Trustpilot is rated 1.4 based on 2,780 reviews