Trustpilot Reviews

Name: Trustpilot
Rating: 1.40

1.4 Rating 2,780 Reviews

9 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.4

Based on 2,780 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

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Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 2 star review on 22nd November 2024

107

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Horrible Company Trust Pilot. They charge their clients an arm and a leg and when an honest user like me does a good review on a small service, they accuse it of being false. This tells me that they are more inclined to support their bigger clients. Do not trust them!”

Helpful Report

Posted 2 years ago

“Please work on your Customer services. This needs to be fixed very soon or consumers are going to turn their face from your company.”

Helpful Report

Posted 2 years ago

“This company needs shutting down they just let any one write fake reviews for content - Avoid avoid avoid and their customer service is utter sh*t”

Helpful Report

Posted 2 years ago

“They sent me an email to say that they were removing my account as it was spam? This is totally wrong and i replied straight away. It took 4 months yes 4 months to reply. They have now sent me the same email that they sent previously that they are removing my account as its spam? This is total garbage”

Helpful Report

Posted 2 years ago

“TRUSTPILOT IS NOT TRUSTWORTHY THE CONTENT INTEGRITY TEAM MEMBERS IN THEIR WEBSITE ARE DISABLED!!!! I WROTE ONE REVIEW FOR A COMPANY THAT TOOK MY MONEY AND GAVE ME NOTHING IN RETURN, AND TRUSTPILOT IS COVERING THEIR SHADY SCHEME WITH EVERYTHING THEY CAN!!!!!!!! MY ACCOUNT WAS BLOCKED BECAUSE OF ONE REAL REVIEW, BUT TRUSTPILOT DON'T THINK LIKE THAT!!!!! THEY HAVE RECEIVED PAYMENT FROM THIS COMPANY AND ARE DOING EVERYTHING IN THEIR POWER TO KEEP THE TRUTH ABOUT THEM HIDDEN!! TRUSTPILOT IS TRYING TO SILENCE MY VOICE, BUT I WILL NOT LEAVE THE THINGS LIKE THAT! TRUSTPILOT IS A CORRUPTED PLATFORM, AND IF YOU PAY ENOUGH, YOU CAN DO WHATEVER YOU WANT!!!!!”

Helpful Report

Posted 2 years ago

“Trustpilot is very good.”

Helpful Report

Posted 2 years ago

“I lost all my savings with iq options . I invested £95,000 and they refused to allow me withdraw both my initial deposit and accrued interest. I have reached out to a recovery expert hack101 @ tutanota.com... to help me recover the money back from them and it is really progressing. I have been able to recover over £59,000 and I hope I will get the rest of the money in few months”

Helpful Report

Posted 2 years ago

“Very bad company to deal with. They hound you to pay one of their subscription fees and add warnings to your account when you refuse and use a third party app to display YOUR OWN reviews. Then they eventually shut your account down and you are not allowed to take YOUR OWN reviews with you. If they didn't charge such extortionate fees then maybe more people would pay them.”

Helpful Report

Posted 2 years ago

“Had a company use harvested emails to bulk ask for a 5 star review for a company, I had never done any business with them or heard of them prior to this. Reported to Trustpilot, nothing done, reported again still citing the original email with headers from the domain of the company spamming for reviews, nothing done again. Checked their page on Trustpilot, anytime someone bashed them for it, they claimed to have no idea who the person was and Trustpilot removed the post. Yet, for the same people praising the idea of bulk spamming for reviews they left those 5 star reviews in place. If all a company has to do is deny any knowledge of the party complaining then it's a garbage system. Don't put any trust in Trustpilot and if you want to imply credibility for your own business don't use them either as at least for me it implies they have something to hide.”

Helpful Report

Posted 2 years ago

“stop using Trustpilot, and if we do, they will eventually go out of business. they remove fair reviews”

Helpful Report

Posted 2 years ago

“they delete fair review for big companies they choose proof ...after sending proof... again automatic mail to send proof this only happened for review at a big company”

Helpful Report

Posted 2 years ago

“Negative but honest review about a crypto scam company removed twice, whilst numerous positive and clearly fake reviews Remain. As Trust Pilot we’re the key selling tool for this company selling their business and getting me to invest a lot of money which has now been proven to be a scam, I echo other reviews leading me to believe they are facilitating these companies. Don’t trust their reviews….”

Helpful Report

Posted 2 years ago

“This site is a waist of time. They allow viewers that have made a purchase on Ebay to attack that sellers own website just because the seller did not like the out come on Ebay. Trustpilot was even sent the screen shot of the email from the buyer calling me a f*****g time wasting b***h which they have been reported to the police for and Trustpilot is still allowing them to attack my website. Ebay is nothing to do with my website at all so why are they allow this type of behaviour”

Helpful Report

Posted 2 years ago

“The disgusting excuses for human beings that make up the so called Content Integrity team are deliberately aiding and abetting abetting criminal companies like Kwiff and their employees like Celine to steal customers money and censoring reviews that expose said theft to the public”

Helpful Report

Posted 2 years ago

“Trust pilot are nothing more than RACIST vermin”

Helpful Report

Posted 2 years ago

“TRUSTPILOT ARE DODGY THEY WILL REMOVE GENUINE BAD REVIEWS YOU ADD ON TRUSTPILOT FOR COMPANIES THEY WILL THEN REMOVE IT AS SOON AS A COMPANY FLAGS THE REVIEW I LEFT A BAD REVIEW FOR A DODGY COMPANY AND THEY REMOVED IT THE DODGY COMPANY THEN PUBLISHED MY CONTACT DETAILS ON TRISTPILOT REVIEW WHICH IS ILLEGAL AND TRUSTPILOT DIDNT DO NOWT BOUT IT TRUSTPILOT SHOULD SHUT DOWN”

Helpful Report

Posted 2 years ago

“DO NOT TRUST !! If a company receives a bad review on Trustpilot they are able to send you a whole bunch of questions which easily take 20 minutes to reply all, or more, to "verify" that is not a fake review, AND IF YOU DON'T REPLY TO EVERYTHING THEY WILL REMOVE YOUR REVIEW FROM THEIR SITE. NOT TRUSTWORTHY!! THIS HAS HAPPENED SO MANY TIMES TO ME I DON'T BOTHER WRITTING OR READING ON TRUSTPILOT! SCAM”

Helpful Report

Posted 2 years ago

“Stopping reviews critical of my ex solicitor”

Helpful Report

Posted 2 years ago

“Scammers they take down reviews if the company asks them too! You have a bad experience with a company you let others know then trustpilot removes it for no reason”

Helpful Report

Posted 2 years ago

“I was a member of Trustpilot for some years. Leaving aside the frequent bugs on the site, many of which were never fixed, the way the site is managed is appalling. One well-known UK computer building company is renowned for threatening people who post bad reviews. People post low rated reviews and a few days later, they are often gone. I posted a 3*** review and was threatened by them with legal action. Trustpilot claim they take this behaviour very seriously, yet when I reported this company and provided solid evidence of their unlawful behaviour in the form of emails and documents, Trustpilot did nothing. They couldn't even be bothered to reply aside from an automated email saying my information had been received. A few months later, I posted an unrelated review - very balanced and factual with no bad language or anything controversial - and two hours later received an email from Trustpilot saying my account has been suspended and, "As part of our efforts to ensure that all Trustpilot reviews are genuine, we have customized software that detects unusual activity on our platform. In this case, our software has flagged that at least one of your reviews is likely to be spam. We take this very seriously." So there you have it. When Trustpilot-registered businesses (who pay a fee to be on there - I wonder if that has any bearing on the matter) indulge in reprehensible and unlawful behaviour, Trustpilot do nothing. But when you post a perfectly ordinary review Trustpilot takes this 'very seriously' and ban you without even contacting you first. Zero integrity, a really terrible bunch of people.”

Helpful Report

Posted 2 years ago

Trustpilot is rated 1.4 based on 2,780 reviews