Trustpilot Reviews

Name: Trustpilot
Rating: 1.40

1.4 Rating 2,821 Reviews

9 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.4

Based on 2,821 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

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Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 1 star review on 10th December 2024

109

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This company is, if not the worst, it is one of the worst review platforms available to consumers and companies. I have a business and I have around 22 reviews on trustpilot, a third of those reviews were positive and the remaining were bad reviews. After checking these bad reviews I have realised, following cross referencing with company records, that these bad reviews have not been left by any of my customers. I have emailed them about this to inform them and did also inform them of the potential for a slander lawsuit. The reason for this being is not only am I not familiar with the majority of the people that left a bad review, BUT I ALSO HAVE NOT CLAIMED THIS PAGE AS BEING MY BUSINESS!!! However this can easily be located on their website when you type the company name in, which also has my company logo on their website which is not authorised by myself as then being able to use the company logo which is copyrighted and reserved. So the outcome being is that the slanderous fake reviews left on their website with regards to my business, infact damages my businesses reputation. Luckily I am an industry leader within the field I work in, but I do feel like that if the reviews were more Truly reflective of its reputation then I would not have had to deal with phone calls from potential customers who have read these reviews and decide not to proceed or do business with my business because of it. I I have instructed our PR officer leaving this review with regards to trustpilot, on any and all platforms that they find. USE TRUSTPILOT AT YOUR OWEN PERRAL!!”

Helpful Report

Posted 1 year ago

“Absolutely disgusting and disgraceful. Trustpilot allow fake reviews and they remove honest reviews from me. They also locked my first account so the truth does not get known but too late for that as the entire world in this galaxy is fully aware of the incompetent retarded imbeciles like trustpilot who are nothing but irrelevant jealous hypocrites. Have you no shame ? They use fake names and hide. Do not trust trustpilot or do not use them. They are disgusting liars.”

Helpful Report

Posted 1 year ago

“To create a account with trustpilot. You need a email address. Which had. Then blocked and other one integrity team. All the time does not like bad reviews. You put a review good or bad. Same will be taken of. Should you decide to create a new Gmail it is fine then after companys did not like these integrity kicks in. Really poor. Why trustpilot asking for your bank details etc. As a reviewer really poor.”

Helpful Report

Posted 1 year ago

“Far too expensive after taking over McConnels in Thameside. Indeed, they’ve removed the Medivet signage and re-replaced it with the original McConnels! Says a lot really. Lost a boat load of custom and Vets have actually walked away. Good luck Medivet, you’ve priced yourself out of the market through pure greed and lost a lot of loyal customers. Goodbye!”

Helpful Report

Posted 1 year ago

“Constantly removing critical reviews.”

Helpful Report

Posted 1 year ago

“Left two reviews. First were put on then after taken off. Integrity team again. Nothing bad genuine issues with big names. They pay trustpilot to take them off. One was a major mobile network. Plus a job search engine. According to Trustpilot these are good, after looking at one star to five star rating. More one stars than higher stars seems like any reviews are not genuine posted on the whole.”

Helpful Report

Posted 1 year ago

“My son passed away on November 16th and I tried to no avail to get in touch with love holidays for a refund on our holiday which was booked for 27th November. I couldn't get hold of anyone no matter how hard I tried. I contacted the hotel and they said they couldn't refund me because I didn't book direct with them and used love holidays. We usually go to the same hotel in Benidorm in Nov and Feb. I am left annoyed because I feel robbed. Someone just said on Facebook where people are complaining about love holidays to complain on here and you get a response. My mother and step daughter also tried to help me but it was useless.”

Helpful Report

Posted 1 year ago

“I've been banned for complaining about my local mecca bingo club, I resolved the matter myself with the manager, but according to their bot I was identified as a scammer. I post 5 reviews a month if that. If I were a scammer I'd be posting 100s. The bot is flawed, I told trustpilot that the bot doesn't pick up on racist or homophobic comments on their site. They only want 5 star reviews.”

Helpful Report

Posted 1 year ago

“They suspended my account and deleted all my hardworking reviews that could save a lot of money and time to protect people from scams, lies, incapable people without reason. They didn't answered for me for half year why!!!”

Helpful Report

Posted 1 year ago

“Trustpilot have removed half my genuine reviews, even if I provide then with proof of purchase. Then if you ask them why, they lie that they can't verify it's true, when I gave them the account number of the company I was reviewing on the review form. They should be sued for having the word Trust in the name. Glad there are other websites to review them”

Helpful Report

Posted 1 year ago

“All my geninunes Reviews Remove by trustpilot fake service”

Helpful Report

Posted 1 year ago

“A breading ground of fake reviews, it removes genuine reviews and protects the scam business not consumers! It cant be trusted! Gave me 3 days to prove evidence of a link to the business as long as it wants to reply!”

Helpful Report

Posted 1 year ago

“Keine Ahnung warum die so scheinheilig meine ehrliche reviews löscht, wahrscheinlich weil die korrupt sind und von grossen Konzerne bezahlt werden.”

Helpful Report

Posted 1 year ago

“Trustpilot removed my fair and honest review without a notice justifying the action that was breaching their guidelines. I reviewed them and was not the case in any way or form. Trustpilot is not an impartial review bank to trust. they remove the reviews what don't satisfy their clients and for this reason they should be avoided completely. should rename themself NotSoMuchTrustpilot.”

Helpful Report

Posted 1 year ago

“Trustpilot biasly removed my honest Asda Wallington review and of which they point blank refused to give any reason whatsoever as why? and allowed a controversial review that contained swear in their platform when emailed then about it and”

Trustpilot 1 star review on 18th March 2023

Helpful Report

Posted 1 year ago

“This site according must not mentioned a person name etc. Your review will be taken of. Looking at trustpilot reviews a company and a name is mentioned but I looked at reviews all are totally fake.”

Helpful Report

Posted 1 year ago

“Trustpilot only seem to show good reviews. Any review company that gives Bigblu 4 stars cannot be trusted in any way”

Helpful Report

Posted 1 year ago

“Trustpilot supports SCAMMERS loads of fake reviews. Trustpilot is Untrustworthy, if you have a bad experience or get scammed and write a genuine review it will be removed. Please don’t believe anything on Trustpilot.”

Helpful Report

Posted 1 year ago

“Left a review on a unsatisfactory treatment from a business over a year ago (turns out the business has shockingly low ratings anyway). Then the business wanted proof of my experience all that time ago. I no longer had it so Trustpilot took the review down at the request of the business. This shouldn't happen more that a year after the experience and review. Lack of integrity by Trustpilot.”

Helpful Report

Posted 1 year ago

“Trustpilot treats their clients paying or not really badly. They have the worst customer service ever.”

Helpful Report

Posted 1 year ago

Trustpilot is rated 1.4 based on 2,821 reviews