Trustpilot Reviews

Name: Trustpilot
Rating: 1.40

1.4 Rating 2,781 Reviews

9 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.4

Based on 2,781 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

Visit Website

Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

Write Your review

Tell us how Trustpilot made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Trustpilot 1 star review on 25th November 2024

108

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Trust pilot just wants to mine your data. Not to be trusted at all.”

Helpful Report

Posted 6 years ago

“I tried to review Cocopanda, since they sold me fake skincare products. I contacted the actual company who makes the brand and told me, that they were aware of their parallelimport. After trying to warn people I couldn't log in with my email and I tried to create a new review with a new email which I got a warning from and had it removed. They give me no explaination. But since the site has 7,800 reviews and over 13 pages on trustpilot. I know for sure they are a scam. Don't trust trustpilot. They only focus on the money and support the hand their feed them, not people's safety.”

Helpful Report

Posted 6 years ago

“Had a query over dividend reinvestment with Interactive Investor. This was resolved very easily and quickly by one of their representatives”

Helpful Report

Posted 6 years ago

“I ordered a courier with a shipping service provider named packlink here in Spain to come pick my customers package last Friday. The courier is avoiding us because he has possibly stolen our last package as it has just gone missing and no one has answers at Packlink nor the contracted company (Through Packlink) Zeleris so I reported the issue to Trust pilot since their company statement seemed to be commited to honest transparency but Trustpilot took down my honest transparent review in order to protect Packlink and yet my customers package is still missing which was a rare Gianni Versace shirt. Packlink´s Zeleris courier is now saying he doesn´t work for Zeleris and that he is an independent coureier hired by Zeleris and this whole thing is like a fiasco circus show in which Packlink will not take responsibility. My customers rare Gianni Versace shirt has mysteriously been missing for two weeks going on what willl be 4 days now and Last Friday I had a new customer who is thrilled to get his item and now there is a new problem again after I decided to trust Packlink since I have had several successful orders with them in which Packlink´s courier Zeleris just told us right now by phone that they won´t come to our house because we reported the missing package. What is that all about? Everything is so personal and alI want is for my customer to get his Gianni Versace shirt. I have to do my job professionally so why can´t Packlink simply do theirs professionally? My new customer was supposed to recieve his package today according to Packlink´s system but packlink hasn´t come to even pick up the order because of their unprofessional alliances. Zeleris isn´t professionally responding either and since no one is taking professional action to locate my missing rare Gianni Versace shirt and since no one will come pick up my new contracted order I now have to wait until Thursday to hire a new service which means my new customer will now be waiting seven days exactly before his order is even picked up and shipped to San Francisco. So I´m paying for all of Packlink´s mistake protected by Trust pilot out of my OWN pocket because I can´t ignore my customers like Packlink andZeleris do and I can´t supress the actual real life truth like Trustpilot. This is a circus show and there isn´t an ounce of integrity or professional responsibility being acted upon by any party involved. If you are someone who takes your life seriously be very careful because Packlink won´t take resonsibility and their published number is a decoy which always seems busy. So you can´t reach them. Zeleris won´t take responsibility should you choose to hire them through packlink because they can´t be bothered to be professional and actually deliver and trustpilot will not be honest, trustworthy and transparent as their companies statement says because if they were they would have honetsly and transparently allowed me to publish my two honest reviews I have proof of. I have to somehow find my Gianni Versace shirt myself because this is crazy.”

Helpful Report

Posted 6 years ago

“They are outrageously expensive for little service they provide. Also, the company does not go to bat for their customers. In many cases, we protested some poor reviews with legitimate concerns that supported their own claims, but they continually refused to help us get them changed/removed. Instead, they just counsel you to reach out to the customer and ask them to change the review. As if any customer would ever do that and not consider that harassment. The company does not show adequate concern for their customers and passes you around from rep to rep without telling you. Overpriced. Poor service. DO NOT DO BUSINESS WITH THEM OR YOU WILL REGRET IT!!”

Helpful Report

Posted 6 years ago

“this site is 100% trash - they take off your bad reviews and give only that you violated some policy that doesnt exist. Please put this website in the back of a phone book somewhere so it can be forgotten about. What a waste of time.”

Helpful Report

Posted 6 years ago

“You delete bad reviews regarding terrible experiences with wrens kitchens and only leave the good reviews that’s not right”

Helpful Report

Posted 6 years ago

“People basically use this platform to leave negative feedback and try and get their own way when they are annoyed. They know the power of it and know the bad feedback will effect you as a company, thus giving them leverage. There is no protection to fight your own corner when you are in the right”

Helpful Report

Posted 6 years ago

“I wrote a review about the worst experience in shopping from punkcase.com. Since my review cuts open punkcase's cheap tactics, Punkcase reported my review as biased and asked trustpilot to remove it. But after some days of verification, trustpilot published my unbiased review about punkcase.com regarding the bitter experience due to low quality duplicate product as it is. Cheers Trustpilot.”

Helpful Report

Posted 6 years ago

“When you log on to see trust pilots own reviews and get a warning that employees of trust pilot are writing reviews..... Says it all really.”

Helpful Report

Posted 6 years ago

“It can be good going on trust pilot but sometimes when I put in genuine reviews for companies they don't get sent and put on. There was a few times when I put reviews on for me to get an email to say you put in fake reviews and fake name etc when I certainly haven't done this. It's beyond awful to judge another person like the same yes some people do put fake reviews on but not all do and to be falsely accused in doing this it's beyond hurtful and makes me not to put genuine reviews on all my reviews are 100% genuine”

Helpful Report

Posted 6 years ago

“I had my life savings in my 401k account and was persuaded to invest it with a company called ADVANTAGE GOLD in Los Angeles. I lost 40% of my account by the time I get my first statement. I wrote a review on TrustPilot about them (which grades them "Excellent") but they removed my bad review. Trustpilot only puts (mostly fake) five star reviews for companies. Be AWARE!”

Helpful Report

Posted 6 years ago

“Trustpilot provide a service for a company that I have associated with. A copious number of reviews contain the names of individuals making them identifiable and subject to uncensored public attention. I thought this was against Truspilot's policies.”

Helpful Report

Posted 6 years ago

“Not safe. Nothing is good about trustpilot reviews!”

Helpful Report

Posted 6 years ago

“Reviews are fake, I given my reviews!”

Helpful Report

Posted 6 years ago

“Avoid this company at all cost. They are fraudsters who sell you ticket and withdraw your money, then come back and try to hike the price. If you refuse to pay them they come up with so many excuses not to refund your money. Biggest liars”

Helpful Report

Posted 6 years ago

“Recently had money stolen from me by kiwi.com a merchant on your trusted site. Went to kiwi.com and noticed a 4.0 avg rating and thought WTF impossible..so I counted the last 250 reviews.Total 1.4 avg and almost 80% 1 star reviews not 75% 5 star reviews according to your site. So to sum it up you are also a fraud or really bad at math!”

Helpful Report

Posted 6 years ago

“i have done a review of a company called aspen woolf anf truspilot is holding it back because it was negative . i lost my life savings on a scam promoted by aspen woolf. it seems trust pilot cant be trusted.”

Helpful Report

Posted 6 years ago

“Deleting any negative reviews or feedback that would criticze their financial partners without giving people a clear reason why they do so... There's only one possiblity. Money. Trustpilot is SCAM!”

Helpful Report

Posted 6 years ago

“Trustpilot isn't interested in the truth, on the whole it is just a winge forum for miserable gits who haven't got their own way. There are some genuine customer complaints but most are one sided, inaccurate and vindictive, written by spiteful people who just can't accept they are wrong.”

Helpful Report

Posted 6 years ago

Trustpilot is rated 1.4 based on 2,781 reviews