Trustpilot Reviews

Name: Trustpilot
Rating: 1.40

1.4 Rating 2,780 Reviews

9 %

of reviewers recommend Trustpilot

Company Reviews

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Metrics

1.4

Based on 2,780 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

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Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 2 star review on 22nd November 2024

107

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I made a review and I was not believed. I provided a statement and this was also not believed.”

Helpful Report

Posted 2 years ago

“Dont beleive the reveiws on trust pilot. If you have a bad reveiw they want all the proof under the sun. Like i was taking photos of everything 🤦‍♂️”

Helpful Report

Posted 2 years ago

“I put over 20 legit reviews that I either signed up for the company or site they had up in trust pilotand visited everyone of the sites putting my device security to the limit. After I was done going through the site I was in I would go back to trust pilot and tell my experiences and had screen shots which you can't post like other review sites, but had so much tracking and bloatware thrown at me and a few nasty malware viruses tried to be put on my device. But after writing my legit reviews and I never made anything up or of the wall, but SCAM PILOT took down my reviews and banned my account because they said in there email they have a security software that catches scam or spam and basically called me a liar and a bot. First off I'm not a liar and hate to be called one and the security software is BS because my advanced security always picked up phishing links, or dangerous links inside of trust virus. Also the site is letting spyware profiles or paid profiles that is so freaking fake and if you read some of the other reviews those fake reviewers have wrote they are all to the same companies and they don't make since to what the site is even about, but trust pilot will let those fake paid reviews in but take down the real peoples reviews. And I have screenshots of everything so don't take up for the crime ran CON YOU PILOT, because I found articles on how people pay review sites to take down bad reviews about them and trust pilot was on that list. So no trust pilot is a scam and will let criminals in before the real public.”

Helpful Report

Posted 2 years ago

“I have only written about nine reviews for Trusted Pilot, but two of the reviews were removed. Both were given five stars and both were for national companies (One a gutter cleaning company and the other a furniture store) They were removed because they were not "authentic" according to T.P. It has led me to not trust Trusted Pilot reviews if they pick and chose which reviews are listed on their site.”

Helpful Report

Posted 2 years ago

“Trust Pilot Reviews are set up in a way for Trust Pilot to earn money. They have very lose morals allows fraudulent negative reviews in a hope that companies sign up to their expensive plans. Many people I have spoke with have stated they no longer credit Trust Pilot as a creditable source.”

Helpful Report

Posted 2 years ago

“https://uk.trustpilot.com/ I would not trust the reviews on this site. I did a review and the company challenged it - Trustpilot contacted me and asked me to 'prove' my review - which I did, providing emails and screen grabs of the issues. Trustpilot kept coming back with challenges and review was removed even though I provided all the evidence requested. Nearly every review was negative about the company yet Trustpilot chose to remove the review. Looked like Trustpilot will remove negative reviews if the company bullies them. Will not be looking at https://uk.trustpilot.com/ again as it is bogus review site in my opinion and would advise others not to trust it.”

Helpful Report

Posted 2 years ago

“Joke! Weighted in favour of the very businesses we try to protect others from. i.e write a good review and no problem, slate bad service and write a bad review and it will inevitability be rejected if the business objects. You will be given 3 days to identify yourself and provide a reference from the business.. Which you can't do because you have closed your account due to bad service etc...”

Helpful Report

Posted 2 years ago

“Totaly SCAM !! Bades Revies site !!!”

Helpful Report

Posted 2 years ago

“Avoid this company as if they were offering you a FREE decapitation. Start of the pandemic I wanted to reduce our mileage. Took 3 months of chasing trying to get it pushed through at the price they had confirmed. During this time I was made redundant from my job and because of this and due to their incompetence I did not now pass the finance checks so they could not offer me the lower offer agreed. I had a complete email thread trail so I passed on to the financial ombudsman to resolve. Over a year and half later of chasing, providing information I reached an unsatisfactory settlement. And just when i thought things couldn't get any worse a week or two after the lease had ended and the car was collected they have tried to charge me for a period of time when i did not have the car, and are currently threatening to forward my details to a credit agency. Only use this company if: 1.You enjoy banging your head against a brick wall. 2.Enjoy talking to yourself 3.Fancy getting rinsed out of some money for no apparent reason. 4.Enjoy being treated like you do not matter. 5.Want to get involved in long drawn out complaints process with the Financial Ombudsman. Can I give any positive feedback to the company? Of course....I am now with a different company and hope to never deal with this bunch of complete and utter con artists ever again. Use them at your own peril!”

Helpful Report

Posted 2 years ago

“Thanku so much to bastin from tricky-photoshop.com For the beautiful picture He banged to erase a couple of people from the photo just leaving the two most important people Great work and Thanku so much Will definitely being using again”

Helpful Report

Posted 2 years ago

“A truly disgusting outfit. Held me to ransom over testimonials that my clients had sent to me and which they then posted on Trustpilot. Trustpilot trying to claim that they own the reviews and I cannot post my clients testimonials on my business page! They placed a ‘alert’ on the Trustpilot page saying that my business was misusing their brand!! Vile people!”

Helpful Report

Posted 2 years ago

“It's a scam. Too many manipulated and paid for reviews controlled by the companies that buy in. Honest reviews are contested and deleted.”

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Posted 2 years ago

“0800repair.com/ review A Big thank you for Repair today”

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Posted 2 years ago

“I made several genuine reviews on this site with customer and order numbers in the original posts and even had responses from the companies concerned. These reviews were then removed because they 'did not comply with company policy'. The site is a scam if they are scrubbing off genuine negative reviews.”

Helpful Report

Posted 2 years ago

“There are a bunch of reviews from "invited" where the reviewed companies are clearly stuffing the site with 5 star reviews. Hogwash!”

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Posted 2 years ago

“Having problem with getting refund from JoyMitty.say will only allow 40% no reason why”

Helpful Report

Posted 2 years ago

“TrustPilot makes up evidence to allow bad reviews to be posted after "find reviewer" option is used. I faked a review of my own to find this out and trustpilot had failed me 100%”

Helpful Report

Posted 2 years ago

“Bias con site who only get revenue for blackmailing you into paying for their service to address issues with customers who can leave negative feedback without even purchasing from you.”

Helpful Report

Posted 2 years ago

“trustpilot are ok until you put a bad review on about one of their buddies, I tried to do an honest review about buzz tv stick but the kept asking for proof that I actually owned one, so I scanned all my receipts regarding my purchase but according to them this wasnt enough and requested a reference number of some description that was requested by buzz tv. As I had no idea what they wanted as I had no reference number, I can only assume that they were making it difficult to put a bad review about a company which they had some sort of interest in. so I will not try to use their platform again and would advise others not to either.”

Helpful Report

Posted 2 years ago

“I have written two reviews before on Trust Pilot about my experience on Psychic Sofa and also Spareroom. Both companies had my reviews removed. Trust Pilot told me they need proof I purchased a Psychic reading on Psychic Sofa. That wasn't good enough they then sent an email saying they needed a search engine photo that I actually used Psychic Sofa. I didn't see the email in time and had 3 days to reply or they will remove my review. They removed it. As far as I'm concerned Trust Pilot shouldn't even be called Trust Pilot it is a scam crook of a company robbing honest customers of a place they can speak their truth. To prevent new customers from being scammed by a company. It really isn't fair. I hope one day the law steps in to put a stop to this evil corrupt company. If you want to leave a review on a company I recommend a website called Site Jabber link: sitejabber.com I left my review on there after I complained Spareroom had my review taken down on Trust Pilot, and re-posting my original review on Site Jabber. Trust Pilot responded to my review on there and I bet they were annoyed lol when Site Jabber had my back if they tried to get it removed on there too.”

Helpful Report

Posted 2 years ago

Trustpilot is rated 1.4 based on 2,780 reviews