Trustpilot Reviews

Name: Trustpilot
Rating: 1.41

1.4 Rating 2,832 Reviews

9 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.4

Based on 2,832 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

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Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 5 star review on 27th December 2024

112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everytime I write a truthful review on trustpilot a company will complain to them and trustpilot will remove it and screw over the little man don't care about any other person other than the company's. There a joke”

Helpful Report

Posted 4 years ago

“Trustpilot create profiles for small business and throw up a load of bad reveries, then they contact said company and tell them they have to pay money to reply to those fake reviews. This is an EXTORTION RACKET and they must be STOPPED.”

Helpful Report

Posted 4 years ago

“Clearly fake reviews. Just looking at the names used is clear evidence for some places.”

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Posted 4 years ago

“Very poor sales tactics in regards to trying to get our business to sign up.”

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Posted 4 years ago

“Trust pilot are a bunch of RACISTS. And they put up FAKE reviews themselves”

Helpful Report

Posted 4 years ago

“Trust pilot are not to be trusted. They do not remove a company profile, and this opens flood gates for scams. They remove lots of negative feedback reviews for no good reason, and this leaves a misleading perception for the public to judge the integrity of a company. I prefer to trust other review sites.”

Helpful Report

Posted 4 years ago

“Trust pilot can not be trusted at all. Not sure how they are even surviving with name. I posted a review for a company and the removed it without any valid reason. I sent a complaint to them too for this but no response. I think they want negative reviews to be posted more for the companies so they can blackmail them to sign up with them.”

Helpful Report

Posted 4 years ago

“I put a 1* review in about Hermes, because my parcel was thrown over my fence into the garden. When I had a look at my review, once published, I noticed that there are a huge number of 5* one line reviews for Hermes! Looking further I found that most of them were supposedly submitted by 'newbies' with this being their first review. Suspicious or what?”

Helpful Report

Posted 4 years ago

“I have just deleted all my reviews from Trustpilot. Good mix of bad and good. I realised after loggin in today, that basically any big companies reviews that are negative in anyway are flagged and removed. So a very unfair website and I refuse to contribute information that cleans reviews or removes them all together for bigger companies. Maybe it's a payment thing. Not sure. BUt I wont be checking there or leaving another review. So dissapointed.”

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Posted 4 years ago

“Best site to buy by far! love it, very trusty!”

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Posted 4 years ago

“Very nice design and works really great!”

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Posted 4 years ago

“Trustpilot are the least trustworthy review site. They should be closed down. What's the point having a forum where you can't right an honest review from your own experience only for it to be removed by the company as they believe it's fake. Awful and will not waste my energy placing reviews with them again. Should change their name to Waste of Space”

Helpful Report

Posted 4 years ago

“Most of them are fake reviews, specially if the reviews are not liked by the others ... Trustpilot is not fit for purpose do not trust it ...”

Helpful Report

Posted 4 years ago

“I sent review links to clients and 4 were removed. I complained to trust pilot and I’ve been accused of faking my reviews. I sent them redacted texts from my clients confirming they wrote a review. I’m waiting to hear from them. I can’t believe I’ve been accused of fraud!”

Helpful Report

Posted 4 years ago

“This company cannot be trusted companies can have your bad reviews removed trustpilot is not fit for purpose do not trust it”

Helpful Report

Posted 4 years ago

“They are absolutely rubbish. I tried to leave a review for a company which I used, but my review not counted”

Helpful Report

Posted 4 years ago

“TT773442 Teletext are rotting thieving scumbags. Never ever book a holiday with this awful company. Still waiting 6 months later for thousands of pounds they owe from a holiday they cancelled. Avoid this company at all costs.”

Helpful Report

Posted 4 years ago

“I started using Trustpilot a year ago for my business, in principle I like the service but they've gone a bit power crazy of late. I can no longer send a request to clients to leave a review (which could be good or bad). Now most recently they're software to detect fake reviews seems to have gone haywire. A couple of reviews went mussing a while back, I know they were both genuine and just assumed the clients had removed their account. Then this week two recent reviews both went at the same time which seemed odd so I contacted both clients who confirmed they had an email saying there review was flagged as suspicious - both were genuine. This is actually damaging as I have had other clients ask what had I done to cause the reviewers to remove their reviews. Obviously people are still free to use Trustpilot but I will be removing widgets from my website as its now having a negative effect which is a shame. I completely agree that we only want genuine reviews of course but the dial on there software is too aggressive.”

Helpful Report

Posted 4 years ago

“I do actually like trust pilot and use it to help decide if I use a site but everytime I try to login to their site to leave a review I have so many problems. So poorly designed site.”

Helpful Report

Posted 4 years ago

“Teletext are scumbags. They need closing down. Do not ever book a holiday with this scandalous company. I’m taking them to court to get my £3700 back from a holiday cancelled in May. I’m sick of being ignored by them. They Were quick enough to take thousands of customers monies and now they are trying to rip us all off. TT773442”

Helpful Report

Posted 4 years ago

Trustpilot is rated 1.4 based on 2,832 reviews