Trustpilot Reviews

Name: Trustpilot
Rating: 1.40

1.4 Rating 2,781 Reviews

9 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.4

Based on 2,781 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

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Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 1 star review on 25th November 2024

108

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Is there a minus option???? Very intrusive!!! Posting reviews i have never given to them, given to them by Indeed.co.uk, who i also never gave a review to! Posted without permission, for a company of similar name seemingly based in USA!”

Helpful Report

Posted 5 years ago

“They censor and hide negative reviews of politically motivated Israeli internet censorship machines like spot.im Since flagged posts are hidden by default and TP never really reviews flagged posts, all the real reviews are basically binned right away.”

Helpful Report

Posted 5 years ago

“Trustpilot spared no effort when they undertook to block my negative review of B&Q - and people still believe all the +ves on Trustpilot without realising company's have paid Trustpilot hansomely to get +ves only. I wouldnt trust Trustpilot any further that I could throw them.”

Helpful Report

Posted 5 years ago

“Blocked my Customer Complaints! Stay away from TrustPilot”

Helpful Report

Posted 5 years ago

“Was a little dubious about the trustworthyness of TrustPilot after being directed to gasp in awe at a business energy/telecoms provider's amazing TrustPilot rating.... which contrasted greatly to their very poor rating on Google. My brief experiences with them suggested that Google's ratings were to be trusted and TrustPilot's were to be taken with several handfuls of salt. I had previously trusted TP's reviews but after this experience and reading some of these reviews I now understand the business model better and won't bother with TP's heavily filtered reviews.”

Helpful Report

Posted 5 years ago

“Trustpilot is a scam, they charge businesses thousands of pounds a year for the privilege of allowing customer reviews on their website, that is why they protect "these paying businesses" and ensure that any honest feedback, that may be negative, removed in order to protect their own profits, how can anyone trust a review company that is structured in this way?”

Helpful Report

Posted 5 years ago

“I will never do a Trustpilot review. Because, I put a very accurate review on a bad company and they blocked it. This company is a scam and their reviews should not be trusted.”

Helpful Report

Posted 5 years ago

“I think that Trustpilot is great and have used it to help me decide who to buy from for years. It seems really dodgy to me that Reviews.io has a warning up on the page to cast aspersions on the people that work at Trustpilot...can anyone else taste those sour grapes?!!”

Helpful Report

Posted 5 years ago

“Fast Software has an amazing Trustpilot rating, which convinced me to use it. But it sells software activation links that don't work, has an automated phoneline & chatbot designed to get you nowhere, so cannot be contacted. Don't rely on Trustpilot.”

Helpful Report

Posted 5 years ago

“They remove opinions without any explanation. Looks like their goal is to pump up ratings for their payig customers. Won't trust anything I find on their website.”

Helpful Report

Posted 5 years ago

“I have pointed out to trustpilot twice companies manipulating their system. Huge and obvious spamming to make these terrible businesses with multiple closed accounts or companies with multiple trading names that have exactly the same issues on both. Trust pilot assured me they take it seriously, however, nothing done. And this is where I see that if you’re a business and pay them for the advanced features, you can obviously get away with anything. So unfortunately, Trustpilot is not to be trusted! When I came on this page, it even warned me in a pop-up that some of the reviews have been made by trustpilot employees! So not sure if that’s employees trying to whistle blow, or spam this review site! Either way, Trustpilot is not to be trusted, which is a huge shame.”

Helpful Report

Posted 5 years ago

“I left a legitimate positive review for My Heritage, a very good genealogy site and Trustpilot said it had been "flagged" for some unknown and undisclosed reason and decided not to publish it. My advice is to steer clear of this site, Trustpilot.”

Helpful Report

Posted 5 years ago

“They can no more be trusted than can YELL/UK, (TripAdvisor/U.S.eless; ProductReview.AU.com; nor Rankers/NewZealand... lamentably experience has taught me, the only credible reviews are Google (maps)”

Helpful Report

Posted 5 years ago

“(Like YELL & all but Google) not to be trusted. Disingenuous, syndicated FRAUDSTERS”

Helpful Report

Posted 5 years ago

“Left reviews for a large company "Star of Service" afetr they continued to SPam our copmpnaies even after being nicely asked to remove our details. Trustpilot constantly remove negative reviews for paying customers.”

Helpful Report

Posted 5 years ago

“Wrote a bad review of a windiws co. Submitted all the evidence. Bad review lasted 3 months. Then disallowed. Trustpilot have sold out pointless app at this stage.”

Helpful Report

Posted 5 years ago

“Silkfred (Tamsin) replied on my review.I am a good customer of this company,but getting in touch with this company is a pain in the neck.I am wating for two refunds (order 4067098 and order 4093209.A total of 99 pounds)Still no help for the 15% code reduction on order 4186503.I am very disappointed and think twice in the future !!!”

Helpful Report

Posted 5 years ago

“My reviews of a company, Jean-Patrique, which has taken my money, not delivered the goods I ordered and not provided a refund have somehow been deemed not suitable to be published. It makes a bit of a mockery of the whole thing doesn't it really? I will never trust anything I see on Trustpilot again. I suggest that you don't either.”

Helpful Report

Posted 5 years ago

“Actually removed a positive review I posted. Then decided to remove all my reviews and stopped me from logging in - refuses to explain why they did it.”

Helpful Report

Posted 5 years ago

“Full of false reviews - like most review sites. Read reviews carefully and look for a repeating theme and you wont go far wrong. At least Reviews.com state some of these are known to be false, I wonder that if they know they are false, why they dont remove them.”

Helpful Report

Posted 5 years ago

Trustpilot is rated 1.4 based on 2,781 reviews