TSM Aquatics Reviews

Name: TSM Aquatics
Address: 1 Enterprise Ct, Washington Township
Rating: 4.87

4.9 Rating 516 Reviews

97 %

of reviewers recommend TSM Aquatics

Company Reviews

Product Reviews

Metrics

4.9

Based on 516 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

TSM Aquatics 5 star review on 13th February 2025

Eric Spradlin

TSM Aquatics 5 star review on 1st February 2025

Anonymous

TSM Aquatics 5 star review on 31st January 2025

Kevin Holcombe

TSM Aquatics 5 star review on 11th October 2024

Charles Thomas Gilroy

TSM Aquatics 5 star review on 28th August 2024

Adam Hupac

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Stunning healthy fish! I am incredibly pleased with the confident, well-fed and sleek fish. I will order all of my fish from TSM in the future and would buy them out if my tank weren’t stocked full!”

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Posted 3 years ago

“excellent service and fishes thank you”

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Posted 3 years ago

“My fish were all healthy and eating the same day as arrival, and the staff was happy to help me out when I needed to adjust my delivery day after the quarantine had concluded. TSM is awesome, and I will be a repeat customer for sure.”

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Posted 3 years ago

“Excellent quality fish that eat as soon as they are in my tank.”

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Posted 3 years ago

“The fish was very healthy with great color Took to feeding quickly”

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Posted 3 years ago

“All fish came in healthy and eating off the bat. Only problem is they came a week early. They were supposed to arrive on 10/29 as discussed on the phone call but they came 10/22. Wasn't a big deal since my wife was home just wasn't expecting them”

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Posted 3 years ago

“Very friendly and helpful staff with my questions via email”

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Posted 3 years ago

“Everything arrived as expected; nothing to worry about since their quarantine procedures are the best. We are first time reefers and had some apprehension about the coral aspect of things. After we received our Zoas (one frag broke in transit, which we were able to salvage) we were quite disappointed with the fact they didn’t open right away. Like parents with a new baby, we reached out right away to see what we were doing wrong. The email customer service was expedient in their reply to us, reminding us that just like the fish they may take some time to open up, took some readings from us so they could start to troubleshoot on their end. Fortunately everything opened and is now flourishing but it was nice to have that safety net with a company that cares about their customers and what they have purchased. While the delivery is expensive it arrived on the day and time of our choosing that TSM coordinated with us to ensure our product (fish and corals) got to us safe and sound. We live in south Florida so had those hundreds of dollars of fish sat out in the 100 degree heat our fish and coral would have died. THANKS TSM!”

TSM Aquatics 5 star review on 3rd November 2021

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Posted 3 years ago

“Great communication and the fish arrived in great shape!”

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Posted 3 years ago

“Great communication, fish shipped and arrived exactly as promised. Good experience. I will definitely purchase again.”

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Posted 3 years ago

“Fish arrived in perfect condition fay and happy ate the next day.”

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Posted 3 years ago

“Never buying fish anywhere else. Top notch service and fish quality. Thanks for everything!”

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Posted 3 years ago

“My meleranus wrasse came healthy and fat. The next was swimming around and eating”

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Posted 3 years ago

“You guys rock! My order is doing great! So thankful for your care for the fish! Ordering again soon!”

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Posted 3 years ago

“Great customer service and a pleasure to deal with!!! My go to!!”

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Posted 3 years ago

“TSM did a great job with my order. Even though FedEx messed up and lost the package, TSM refunded the entire order without any issues. I will definitely be ordering from TSM again!”

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Posted 3 years ago

“Again outstanding. I will never buy a fish from anywhere but tsm.”

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Posted 3 years ago

“All fish arrived alive and healthy. Packaging was very good. Staff is very accommodating and communicates well!”

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Posted 3 years ago

“Wonderful experience with healthy fish and eating right away.”

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Posted 3 years ago

“Alicia is very knowledgeable and good to work with.”

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Posted 3 years ago

TSM Aquatics is rated 4.9 based on 516 reviews