TSM Aquatics Reviews

Name: TSM Aquatics
Address: 1 Enterprise Ct, Washington Township
Rating: 4.88

4.9 Rating 509 Reviews

97 %

of reviewers recommend TSM Aquatics

Company Reviews

Product Reviews

Metrics

4.9

Based on 509 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

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“As always my fishes were packed really, really well and in excellent condition. Got 2 pyramid butterflies that are just beautiful.”

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Posted 3 years ago

“Awesome. Why would I buy fish anywhere else??”

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Posted 3 years ago

“Fish always arrive healthy and eat immediately upon introduction. They are easy to deal with regarding shipping accommodations and changed orders. The fish are generally small (young), but that is preferable because they will have a longer lifespan in the aquarium and accommodate easier.”

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Posted 3 years ago

“An improvement would be to include an acclimation guideline, otherwise everything was great except delivery was late.”

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Posted 3 years ago

“excellent customer service! received our special order of 6 fish, all healthy and look great! Needed some assistance a week after the order was received and got help right away! Top notch!”

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Posted 3 years ago

“My livestock (Blue Hippo and Foxface Lo) arrived fat, healthy, very nicely packed, and accepted nori and mysis shrimp right away. I am definitely ordering again from TSM Aquatics.”

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Posted 3 years ago

“Everything arrived alive and in great condition. I now have a power blue tang with no ich. We all know these tend to be ich magnets. It was well conditioned for aquarium life and has fit into my reef community with no issues.”

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Posted 3 years ago

“Really great communication and the fish were packed very professionally. They all arrived healthy but underweight and much smaller than I expected. I have quarantined all of them and they are eating well. Credit to the team at TSM for their qt process and the fact that all the fish are eating before they are sold. I will definitely be purchasing more fish from these guys!”

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Posted 3 years ago

“Healthiest fish available.”

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Posted 3 years ago

“I ordered 6 fish to test out their services. They did not disappoint fish all arrived happy and very healthy looking. I will be ordering all my fish from TSM for now on. Their service is well worth the price.”

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Posted 3 years ago

“Very nice place helpful people.”

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Posted 3 years ago

“Really beautiful fish all healthy and well adjusted!”

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Posted 3 years ago

“Customer service, packaging and quality of livestock are all incredible! Best experience you will ever have when it comes to ordering fish. Beginner or expert...you should be getting anything you can from here.”

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Posted 3 years ago

“All of the fish came healthy, well packed, and great communication from TSM. Looking forward to my next fish order.”

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Posted 3 years ago

“Always a pleasure dealing with Matt and the rest and of the TSM team.... Triple A services!!!”

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Posted 3 years ago

“Let me start off by saying that I wished I knew about TSM Aquatics before losing money over fish dying in my care trying to quarantine myself. My fish came after TSM finished getting the fish quarantined. They arrived healthy and were eating right away. I would recommend TSM Aquatics to anyone, especially beginners. They have taken the guess work out of buying fish online and getting them quarantined.”

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Posted 3 years ago

“Well packaged. Fish were healthy and ready to eat. I would buy from them again”

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Posted 3 years ago

“Excellent experience! Fish arrived well packed, 77 degrees, salinity 1.025. All fish healthy and feeding immediately. Good job TSM!”

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Posted 3 years ago

“Incredible fish, outstanding service, I cannot say enough good things about the team at TSM.”

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Posted 3 years ago

“I was more than pleased with the customer service and the help throughout my purchase! Definitely plan to order again and again!”

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Posted 3 years ago

TSM Aquatics is rated 4.9 based on 509 reviews