TSM Aquatics Reviews

Name: TSM Aquatics
Address: 1 Enterprise Ct, Washington Township
Rating: 4.88

4.9 Rating 515 Reviews

97 %

of reviewers recommend TSM Aquatics

Company Reviews

Product Reviews

Metrics

4.9

Based on 515 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Coral and starfish were bagged well. But the coral not having anything to float it or protect it from the sides of the bag could be improved. I can’t help but wonder if this is part of the reason the goni still hasn’t opened back up.”

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Posted 1 year ago

“There was a bit of an issue with the actual ordering process but I did receive my order alive and well.”

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Posted 2 years ago

“The gold/yellow branching hammer does not have a single cell with yellowish coloration. Other than that the order was good.”

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Posted 2 years ago

“I don’t want to leave a bad review as your customer service is great. I did however run into issues. I know some things are out of your hands. Of the 5 fish on my last order 3 of them died within 24 hours. They were put in a system with about 25 other peaceful fish that have all gone through my own quarantine tank in the past year and I have not had a single death in that system in the past 8 months or so. To be clear I do lose fish all the time (probably a third) in quarantine but once they make it through they have been good to go in my main system which is where these guys went. (2 of the fire fish and the coral beauty did not make it)”

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Posted 3 years ago

TSM Aquatics is rated 4.9 based on 515 reviews