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TurboTenant Reviews

4.6 Rating 908 Reviews
90 %
of reviewers recommend TurboTenant
4.6
Based on 908 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
On-time Delivery
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
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About TurboTenant:

TurboTenant is the one-stop shop for independent landlords looking to simplify and grow their rental business.

For decades the rental process has been adversarial and overly complex. We change that by empowering independent landlords at every step of the rental process. TurboTenant is built by landlords, for landlords.

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Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
I've enjoyed the services very much. I appreciate most everything about this service. That said, I was unable to view a screening report. Isn't that what people are largely paying for when they apply? I feel as though I've gotten an incomplete picture of my applicants and had to take an unnecessary risk because the site isn't working properly. I did receive great customer service on the issue but the resolution wasn't optimal. Even with this issue, the site is amazing. The state-relevant forms, easy organization of properties, ease of getting payments are all great but the application is the gateway and it needs to work properly at all times.
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Posted 2 years ago
I’ve used this app for about 4 months and it’s really helped this 1st time landlord! The ease of using the app is great. Having a lease pre- made, pre- screening suggestions, and having everything in 1 place are my favorite things about it.
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Posted 2 years ago
I was very impressed with the amount of traffic I received for my rental. I will have another property available soon to advertise here so I hope I have the same experience.
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Posted 2 years ago
Easy to use. Keeps landlords organized.
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Posted 2 years ago
Easy to use interface to keep track of leads applicants and tenants. One feature I really like is the notification when a lease is about to expire.
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Posted 2 years ago
Very well put together platform that really handles all aspects of putting qualified tenant in place.
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Posted 2 years ago
Very good service, I was surprised that Turbo Tenant cans do all these services for the owner of any property to rent. I had a tenant already moved to the condo. Thank you for giving me the opportunity to choose a good tenant.
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Posted 2 years ago
Turbo Tenant has made it easier for me to become a Landlord. I feel like I have a team of professionals helping me do things the right way. Customer service is always reachable via "chat" and they always sound very happy to assist even with the smallest issue.
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Posted 2 years ago
Great site. Works well for me.
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Posted 2 years ago
TurboTenant was very helpful in renting both sides of our Knob Road Duplex.
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Posted 2 years ago
Very easy to use. Great service: Easy to get criminal background and credit check done in a flash. Any time I have reached out for support, they are very quick and helpful in their responses.
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Posted 2 years ago
Really intuitive designed website for landloard. Love it.
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Posted 2 years ago
Thank you for helping us market our units and making it easy to rent.
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Posted 2 years ago
This software has been a game changer. It makes collecting rent and sending charges to my tenants almost effortless. I can see all of my properties in one place. I can gain valuable information from my tenants in real time. I can handle surface issues and ask questions all through the software. I highly recommend this software.
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Posted 2 years ago
TurboTenant has been a thoughtful turnkey solution, which has guided me through the entire process as a first-time landlord and keeps me informed by providing important notifications.
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Posted 2 years ago
Hi, At this point in time we have had an apartment on for a few weeks and do not have any viable leads. Thanks, Kelly
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Posted 2 years ago
Really good!
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Posted 2 years ago
I love Turbo Tenant. It has been very helpful to me. I highly recommend it.
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Posted 2 years ago
As a first-time user (of any property management software), when I had questions, or when I made a mistake, the help staff on chat and on the phone were amazingly helpful. I never experienced the need to have my question referred to another person. Done right the first time. And the package of interrelated topics and forms.....outstanding! I worked the system "your way" from the beginning and my current tenants are gems and have already signed a lease extension for another year.
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Posted 2 years ago
Thanks to TurboTenant team for all your support!
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Posted 2 years ago
TurboTenant is rated 4.6 based on 908 reviews