Tyler's Reviews

Name: Tyler's
Address: 7434, North Lamar Boulevard, 7434, North Lamar Boulevard, Texas
Rating: 4.64

4.6 Rating 615 Reviews

90 %

of reviewers recommend Tyler's

4.6

Based on 615 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Tyler's 5 star review on 30th August 2023

Kathy Manfra

Marjorie Levene

Anonymous

Anonymous // 01/01/2019

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“Awesome customer service ! Friendly and helpful.”

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Posted 2 years ago

“The cap I ordered is great quality material! The shipping was super-fast. Would definitely order again!”

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Posted 2 years ago

“The product I ordered was exactly correct. Unfortunately I had to return it because I gained some weight. The return process went well also.”

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Posted 2 years ago

“Nice job. Thanks”

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Posted 2 years ago

“I placed an order a week before Christmas. No other places could ship in time for Christmas (unless I paid an exorbitant shipping fee). Tyler's only had one shipping option which was free shipping. I put a note with my order asking them to try to ship soon. My package arrived 3 days later! I was impressed and very happy. I'll be doing business with them again for sure!”

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Posted 2 years ago

“It was great and came ahead of schedule!”

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Posted 2 years ago

“3 days till Christmas and Tylers’s saved the day! Thank you!”

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Posted 2 years ago

“I love the shoes of course and I thank you for allowing me to purchase them. The only thing I would work on would be communicating a little better with the customer. I didn't get any type or shipping information on this order and I reached out a couple of times via email. I didn't get a response till the day the shoe was actually delivered to me. Not providing tracking information had me on edge. Other than that I'm completely satisfied with my order.”

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Posted 2 years ago

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Thank you so much for letting us know, Lissette. It's stressful not to hear back when you've made a purchase, so I will look into what happened with our automated email system. We are very happy you were satisfied, but we will work on our communication. Thanks again and have a great day!

Posted 2 years ago

“Excellent experience. I ordered kind of late but still received package before Xmas”

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Posted 2 years ago

“My son added Hey Dude shoes to his Christmas list last minute and y’all carried black like he wanted and in his size. Delivery was faster than estimated. No issues. Great shoes. Exactly as pictured. Thank you!”

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Posted 2 years ago

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So glad you enjoyed your experience, Natalie! Thank you for sharing.

Posted 2 years ago

“Tyler's had a Patagonia product when everyone else was sold out”

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Posted 2 years ago

“Found the Birkenstock’s at your online store that were a last minute Christmas gift for my daughter. They were promptly shipped with time to spare. Thank you for the wonderfully fast service.”

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Posted 2 years ago

“Great customer service! Fast shipping. Very pleased with my experience!”

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Posted 2 years ago

“Ordered new Croc's for hubby. Cheap shipping. Arrived quick. Excellent! 🙂”

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Posted 2 years ago

“Quick shipping and fair pricing!”

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Posted 2 years ago

“I would not order form this company. Three weeks after i ordered item, I checked on the website and it stated that my order had been cancelled due to it being out of stock. This was a present so I ordered from another company. Three days later, I received the item.”

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Posted 2 years ago

“Shoes arrived in a FedEx bag. No box for protection, so they were squished. ( softer style loafer- Hey Dudes- not cheap!) Which really is embarrassing when one is giving them as a gift. Since they arrived a day later than I was expecting, I had flight reservations and had to leave. When I returned from my Christmas with family I picked them up from my FedEx drop off location and had to send them USPS since they were my sons Christmas gift. Meaning another shipping fee for me. I tried to call customer service, but couldn’t reach anyone. My only option was so to “leave a message for a call back”. That call came the next day and basically the rep said, “oh that’s not our fault, that must have been FedEx, we ship everything in the original package” That is Tyler’s for taking responsibility! You could have offered to reimburse my second shipping, offered to replace the squished shoes, or maybe even I little discount for my ruined product??? I don’t know…. Do not order unless you are desperate (like I was) because if you have a problem they will not care to resolve or make things “right”.”

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Posted 2 years ago

“Could not find product anywhere else. Tyler’s had it and got it to me ASAP. Much appreciated.”

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Posted 2 years ago

“Nice product. Good price. Smooth delivery.”

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Posted 2 years ago

“Tyler’s was a great experience. There was a mix up on my order, but Tyler’s recognized the mistake and notified me right away. They found the product and size I needed and took care of everything.”

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Posted 2 years ago

Tyler's is rated 4.6 based on 615 reviews