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Tyler's Reviews

4.6 Rating 689 Reviews
90 %
of reviewers recommend Tyler's
4.6
Based on 689 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Love Tyler’s shirts! They make up half my wardrobe and half many different color combinations.
Helpful Report
Posted 1 year ago
I had a wonderful first shopping experience with Tyler's. I was searching for a specific North Face backpack in a specific color for my 7th grader's first day of school. Of course, I was last-minute in my search. Tyler's came in clutch with 1-3 day delivery, getting the backpack to us the day before school started. After I placed the order, I called customer service to get some reassurance on my purchase because I was previously unfamiliar with Tyler's. The online orders associate was SO kind and SO helpful. He tracked my order in your system and assured me that it should arrive to us in time. And it did! I will certainly shop with Tyler's again!
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Posted 1 year ago
We purchased one shirt in store and request a o order a another, as it wasn't available in the size we needed in-store. Instead of receiving the shirt we ordered, we received the same shirt we purchased in store. I've contacted Racquet and Jog in Tyler twice in an attempt to get directions to begin a return, but the manager is never in when I call, and no one has returned my call. I don't live in Tyler, so I need mail order directions, and our 30 day return time period is up soon. Incredibly poor customer service, especially given the money we spend. I'm going to have to waste a half day driving back to return a shirt that we didn't order.
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Posted 1 year ago
Speedy delivery!
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Posted 1 year ago
Shirt was as described and arrived quickly
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Posted 1 year ago
My shoes came in fast and great price!
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Posted 1 year ago
Was looking everywhere for the jurassic park sunglasses. Tyler’s came up on an internet search, I had heard about them but didn’t know all the different stuff they sell. Awesome local store!
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Posted 1 year ago
I bought my 2nd pair of On Clouds from Tyler's. Their customer service is outstanding and I was able to use my Military discount. I'll be a repeat customer, thank you
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Posted 1 year ago
Great product, just as advertised!
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Posted 1 year ago
Wonderful service and fast shipping.
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Posted 1 year ago
Love the tee's !! they are soft and comfy!!
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Posted 1 year ago
Fast shipping and great service.
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Posted 1 year ago
The shoes were in New condition and arrived to CA from TX fast enough. Seems like a cool business
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Posted 1 year ago
first time purchasing. ya did just fine. would order from you again. thank you.
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Posted 1 year ago
Great condition and fast shipping!
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Posted 1 year ago
Tyler’s was one of the last places to have the ON Cloudrift in the sand/white color in my size, I was really excited to find them! shipping was extremely quick, I’ll be looking here first next time!
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Posted 1 year ago
so good and beautiful
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Posted 1 year ago
My foot is a 9 1/2, I ordered a 10… it barely fit my foot. I contacted support, and Jon was the person I spoke with. Jon was courteous, caring, and fully supportive in getting me the sandals I wanted in the size best fitting to my foot. He checked with the manufacturer and found they run a little small to our size. Jon worked with me on the return and the replacement of the product, and was so courteous and generous in his time for my happiness in the transactions. If Jon is the example of this business, then I will be a repeat customer my whole life going forward!!! I recommend Jon for any position he applies, and I’d hire him to work for me if I ran a business!!! He gets customer service!! Thanks Jon!
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Posted 1 year ago
Customer service was very nice but I got a compeltely wrong order. I ordered a pair of on running shoes and got wrong color and wrong model. I don’t live in the states so I will have to keep the ones I received. But I really would have wanted the original shoes I ordered.
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Posted 1 year ago
Great customer service and products!!
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Posted 1 year ago
Tyler's is rated 4.6 based on 689 reviews