Tyler's Reviews

Name: Tyler's
Address: 7434, North Lamar Boulevard, 7434, North Lamar Boulevard, Texas
Rating: 4.64

4.6 Rating 615 Reviews

90 %

of reviewers recommend Tyler's

4.6

Based on 615 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

$Read Tyler\'s Reviews$

Visit Website

Tyler's 5 star review on 30th August 2023

Kathy Manfra

Marjorie Levene

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company and wonderful support staff. Will buy from again in the future”

Helpful Report

Posted 1 year ago

“I can always count on Tyler's to deliver promptly and that the merchandise is satisfactory.”

Helpful Report

Posted 1 year ago

“I bought GC for my sister's birthday online, the process was very easy and my sister received the GC within the week.”

Helpful Report

Posted 1 year ago

“Great customer service!!”

Helpful Report

Posted 1 year ago

“Excellent service and product .”

Helpful Report

Posted 1 year ago

“Fast delivery!”

Helpful Report

Posted 1 year ago

“I purchased the Iron Ranger Red Wing boots for my husband. He absolutely loves them! The shipping was free! Excellent company!”

Helpful Report

Posted 1 year ago

“So many Cool items it was tough to choose just a few!”

Helpful Report

Posted 1 year ago

“I had the worst experience with the store manager Ashley Bryant. I went in to do a return on my shoes ordered online. She chose to return two of the shoes, but not the 3rd pair. She complained the treading was gone in the shoe. I purchased all the shoes on Jan 26th, they have not been worn, so if that’s the case the treading would be gone in all shoes. I then told her I would like to speak with your manager, she changed her tone of voice being smart mouthed, saying “I am the manager”, I said well you have a boss you have to answer to. I then told her I need the corporate number. Then she points to my receipt and said the number is on your receipt, I told her that is my number on the receipt. Then she said I can Google it for you. I told her I was very literate and I can Google it myself. I have worked in retail, in the daycare business, hotel waitressing, fast food business, and I’m now an employee of TISD. This is not a good look got this business with the way the store manager treated me, she did not de-escalate or see how she could be of service to me as a customer. When you run a business, there should be friendliness, and great customer service on all levels, and to be able to want the customer return. Most businesses are majority by “word of mouth” or “social outlets”. This store manager needs training on how to treat others. Not making it a race thing, but the way she treated me, was like I was beneath her. In God eyes, we are all equal. I see no color, I work with all races, all of my friends are of different races and within my family. I was not greeted upon coming into this place of business. I have called corporate office and spoke with Store manager and she was very apologetic about my experience. And it’s not only about my return, it makes me never want to return. Take in mind, I normally do spend my money here. With the way I was treated, I wouldn’t recommend anyone shopping here. I will do another follow up with corporate office location in Austin.”

Helpful Report

Posted 1 year ago

“You can always count on Tyler’s to have the best product and teams.”

Helpful Report

Posted 1 year ago

“Items arrived quickly and nicely packed. Good selection of products to choose from.”

Helpful Report

Posted 1 year ago

“I had a little issue with my order but as soon as I contacted them about it they were on top of it. The only reason I gave 4 stars is because I wish they were the ones that realized the issue before me, but otherwise great customer service, very friendly and fast shipping! Will shop here again for sure!”

Helpful Report

Posted 1 year ago

“It seems to take a long time to receive an order once one has been submitted. I still don’t have mine after a coup of weeks.”

Helpful Report

Posted 1 year ago

“Excellent!”

Helpful Report

Posted 1 year ago

“I did an online order. Easy to navigate. Their customer service was prompt and friendly. Shipping was fast.”

Helpful Report

Posted 1 year ago

“Very quick and responsive”

Helpful Report

Posted 1 year ago

“Great choices. Great service and received ahead of schedule.”

Helpful Report

Posted 1 year ago

“Fast Ship, Product as described. 5/5.”

Helpful Report

Posted 1 year ago

“The ghost shoes I received fit perfectly (size 8) although I have to wear thicker socks with them, since I have narrow feet.”

Helpful Report

Posted 1 year ago

“Ordered boots for Christmas for my wife on Sunday, Dec. 18th. Initially, ordered the wrong size. Called Tyler's on Monday to change size. Customer service was excellent and said item would be shipped in 2-3 days. I was concerned whether the boots would arrive by Christmas and if they would be the right size. Boots arrived on December 23rd and both wife and I were very pleased with purchase. Price was good and customer service was outstanding. Thank you. John”

Helpful Report

Posted 1 year ago

Tyler's is rated 4.6 based on 615 reviews