Tyres On The Drive.com Reviews

1.9 Rating 395 Reviews

21 %

of reviewers recommend Tyres On The Drive.com

Company Reviews

Questions

Metrics

1.9

Based on 395 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 21%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult

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Returns

Customer Service

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How quickly does Tyres On The Drive.com resolve customer queries?

Helpful Report

(1 month ago)

Greater than 45% of reviewers feedback is Tyres On The Drive.com takes over a week to resolve customer queries.

Helpful Report

(1 month ago)

55.88%

Industry Average

“ Service was fine in the end but kinda runined my afternoon. ”

- Lea

“ Use this service before it was bought out by Halfords and it was great. Use the service again in October 2023 and the service left a lot to be desired and also damage to my alloys. Taken 3 months to respond to my complaint and told me to pay out to get the wheels refurbished and then send through and invoice. Awaiting a response as this is not good enough. ”

- ""

“ I would recommend people now look elsewhere as there is zero customer service. ”

- B Norman

Tyres On The Drive.com Reviews

Customer Service - Average