Tyres On The Drive.com Reviews

Name: Tyres On The Drive.com
Rating: 1.86

1.9 Rating 393 Reviews

21 %

of reviewers recommend Tyres On The Drive.com

Company Reviews

Questions

Metrics

1.9

Based on 393 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 21%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult

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Tyres On The Drive.com 1 star review on 23rd April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After being quoted x3 the price via a routine service at my vehicle manufacturer I sought a more competitive price online. Tyresonthedrive were flawless from step 1 and I saved both my own time and money through the convenience of the whole process. Their own vehicle was branded well and professionally kitted out and the gentleman who provided service to me was great. I will never return to Audi for tyres and thoroughly recommend-thank you!”

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Posted 7 years ago

“Great service from this company, arrived an hour earlier then they said was done within 30 minutes and that was with 4 new tyres put on and balancing couldn't be more happier with the company staff was very friendly would recommend this company to anyone”

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Posted 7 years ago

“sorted out on mobile, emails confirming and info good. called to say what the fitter was doing and where he was. was able to sort tyres quickly and emailed a report with details on tyres and brakes. i dont like driving and queing to sort so this was great. i never had to drive anywhere.”

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Posted 7 years ago

“Very professional service , punctual and very knowledgeable. Will definitely use Tyresonthedrive again !”

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Posted 7 years ago

“prices not to be beaten, on time, checked tyres not being replaced including wear on pads, excellent service never had to move the car off the drive, what more could you ask for.”

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Posted 7 years ago

“Very happy with the outcome of contacting Tyres On The Drive. The fitter rang to check our location, and was able to fix the problem with no problem. Would use this company again.”

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Posted 7 years ago

“2 new rear tyres fitted on a Kia Ceed - chose goodyears after reading the tyre reviews on the site for overall performance longevity and safety in wet - tyres expertly and quickly fitted by our operative who apparently used to do the same in motor sports. Once again very happy with Tyres on the Drive service - have used several times previously and will do so in the future.”

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Posted 7 years ago

“Great service. Turned up on time, with a call first to confirm. Good value - worth a couple of £ for the convenience of having tyres fitted at home”

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Posted 7 years ago

“Excellent service, operative friendly and efficient a service I would use again.”

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Posted 7 years ago

“There might come a time when you need help in changing a flat tyre,well call for Tyres on the Drive,the two guys who came to my assistance did a excellent job and in a very short time,they even put the spare back into the well in my boot and checked all my tyre pressures they certainly got a well deserved 10 out of 10 from me. M Hudson Solihull”

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Posted 7 years ago

“friendly informative mechanic who arrived punctually, exactly at the time he stated on the phone call 30 mins early. He was a good tidy worker.”

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Posted 7 years ago

“I previously ordered my tyres from tyres on the drive in 2016, Stephen the driver arrived and checked my tyres and said I had a few thousand miles left in them, he told when to phone again, I phoned in January 2017, where they were fitted. Great service and a good price, I did shop around.”

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Posted 7 years ago

“Two more tyres in a matter of 24 hours! Same good service from a different operative.”

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Posted 7 years ago

“Fast efficient and friendly service. The tyre fitter was very knowledgeable and made sure that all was correct before, during and after fitting. Would I use again, definitely YES. The whole process was simple from ordering through to fitting, all the time being updated exactly what when and how my tyres will be fitted. Price - very competitive compared to other outlets but didn't have to drive anywhere!!”

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Posted 7 years ago

“very quick and efficient”

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Posted 7 years ago

“Excellent service. Pleasant driver. Competitive prices. Could have got cheaper but would have had to go to them.”

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Posted 7 years ago

“Damaged my car with their jack and the fitter didn't see it right to inform me. I queried it with tyresonthedrive and they just said the damaged was already there. Now all emails are being ignored from me and the managers are not interested in hearing from me. They have a clear procedure problem and I advised anyone using them to make sure they take pictures of their car before letting them change tyres, as failure to do this will result to damage to your car and you paying for it.”

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Posted 7 years ago

“Excellent service, professional, friendly, good price Ordered 2 tyres Saturday evening, turned up Monday morning, friendly, professional engineer. Good price on tyres and no charge for fitting. Will be sharing with friends and family. Excellent all round service”

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Posted 7 years ago

“My car had a puncture and with the tyre flat I couldn't re-inflate it to take it to a tyre centre. Looked around on the internet at mobile fitting services and Tyres-on-the-Drive had great reviews and a 30 day guarantee. Having needed to have tyres re-balanced after fitting at conventional tyre shops in the past I thought this was good to have so placed my order. Almost immediately I had a confirmation call from the company to check everything was in order. Fitter turned up on time in a smart van, was extremely polite and it was all done in around half an hour. Price was very competitive. A few weeks down the line now and tyres are perfect and clearly properly balanced so very happy!”

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Posted 7 years ago

“Great Service I booked a two hour slot with tyres on the drive and not only did they turn up within that slot, they also called me in advance to let me know exactly when they were coming. Surprisingly the price of the tyres were very competitive and the service was swift and painless. I would strongly recommend this company.”

Helpful Report

Posted 7 years ago

Tyres On The Drive.com is rated 1.9 based on 393 reviews